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Hilton Garden Inn Hershey

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Hilton Garden Inn Hershey
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731 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Bergen County NJ
Reviewed 21 September 2016

This was a good experience. The hotel looked newly renovated and has an indoor pool, GYM, free Wi-Fi and a little bar and restaurant on site. Close to the parks and quiet. Not the cheapest around but you get what you pay for.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Steve S
Atlanta, Georgia
Reviewed 19 September 2016

We are from ATL, so this hotel seemed to be smack in the middle of nowhere! However, it is well run & we felt at home right away! We would definitely stay here again should we come back to the RV show in the future. The only negative was the gum wad on the wall in the bathroom! I saw...

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Thank Kathleen P
Reviewed 16 September 2016 via mobile

As we arrive to reception there was no one at front desk to do the check in process. After looking around and asking, an agent finally show up. Not good customer service. As an customer service agent, I expected more of a better customer service!

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Helpful?
Thank Patricia D
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Patricia: Thank you for taking the time to let us know about your stay with us at the Hilton Garden Inn Hershey. I apologize that we did not meet your expectations . We will use your comments to address our shortfalls for the comfort and convenience of future guests. I hope that we will have the opportunity to serve...

Thunder Bay, Canada
Reviewed 15 September 2016 via mobile

We chose this hotel as it is close to Hershey Park. Our room was clean and the beds were comfortable. Check-in was fast and the front desk staff were very friendly. We would definitely stay here again.

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Helpful?
Thank jas7714
Conneaut, Ohio
Reviewed 13 September 2016

Our group of 28 special needs adults and 10 staff stayed here this last weekend. Our 10 rooms were clean and comfortable, The breakfast was exceptional, we enjoyed the pool, and the staff were especially friendly and helpful. The maintenance man stopped what he was doing and assisted us in loading our equipment and luggage on our last day, which...

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1Thank marzafran77
buffalo
Reviewed 12 September 2016

When I checked into this hotel, I gave the desk clerk my license and Visa card. When checking me in, she mentioned that I had not reserved through Hilton and had used a 3rd party. I said that I had not and she basically argued me that I had used Expedia. I had not. I actually paid $40 more for...

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2Thank loveisbliss
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Traveler: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton HHonors member, you are among our most valued guests. I sincerely appreciate your feedback and I am very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest...

Harleysville Pennsylvania
Reviewed 10 September 2016

Good value for the price we paid, great location to all of Hershey's attractions! Rooms were clean and well supplied, The sleep number beds were kind of a joke not very comfortable and didn't really adjust they were definitely an older model the ice machine on our floor was broken which made it kind of inconvenient but overall a good...

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Thank PamDiGiovanni
Hershey, PA, United States
Reviewed 9 September 2016

The staff are friendly and helpful. The rooms are immaculate. The services (gym, pool) are excellent value for the money. I have had a bedbug experience in a couple of other hotels in Hershey--but never at the Garden Inn. The hotel is close to the local tourist areas (if this is of interest)--and a very good value!

Review collected in partnership with Hilton Garden Inn
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Thank Roger M
Red Bank, New Jersey
Reviewed 8 September 2016

The hotel was very nice. The rooms were clean and the staff was very friendly. Only a few issues, the internet went out intermittently and there were a couple freight trains that went passed while we were there. Location is amazing, 5 mins from the park.

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Thank johnnymac76
Branchburg, New Jersey
Reviewed 7 September 2016

Outstanding hotel, convenient, excellent value, upscale ambience, friendly and professional staff. Wonderful brand/chain and this has added benefit of being close to local attractions, area restaurants, etc.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Larry K
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Larry: Thank you for taking the time to review our Hilton Garden Inn Hershey hotel. We are so close to Hershey Park, Hershey's Giant Center and many of the other wonderful attractions that bring so many visitors to our Chocolate Town. We hope to see you again soon! Regards, Barbara Lock, AGM Hilton Garden Inn Hershey 717-566-9292

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Hershey

Address: 550 East Main Street, Hummelstown, PA 17036
Region: United States > Pennsylvania > Hummelstown
Price Range: $196 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hershey 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hershey staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool and exercise room are on the first floor. If you wish to use these facilities, you may want to request a room on the first floor.”
bskramer, 26 Feb 2017 | Read review
“Top floors away from elevators are most quiet.”
KariC17, 9 Feb 2017 | Read review
“ask Bill.suits are nice,good aera,near indoor pool.”
564kimberlyl, 4 Feb 2017 | Read review
“Suggestion asking for a room already re-done or a hallway not under construciton”
fivemom, 29 Jan 2017 | Read review
“See if you an get an upgrade in off season if you are a Hilton Honors member.”
JackX729, 8 Jan 2017 | Read review
5 of 5