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Hilton Garden Inn Hershey

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Traveller (22)
Room & Suite (29)
Dining (6)
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Overview
  • Excellent53%
  • Very good27%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“front desk”(97 reviews)
“great hotel”(45 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Hershey
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Hershey
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (856)
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436
235
112
52
16
Show reviews that mention
All reviewsfront deskgreat hotelclose to hershey parkfast foodstaff was very friendly and helpfulhershey attractionshotel staffomeletstay there againconvenient locationindoor poolclean roomsa great stayhershey kisseshot tubadjoining roomscookies
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21 - 25 of 851 reviews
Reviewed 1 January 2018

Stayed here on business. Would not recommend. It is after checkin time and the halls are filled with trash bags all up and down the hallways. They aren't even tied shut, I can see takeout containers and all manner of garbage. Maid carts are parked...More

1  Thank Laurie G
Response from Barbara L, Manager at Hilton Garden Inn HersheyResponded 5 January 2018

Dear Laurie G: Thank you for taking the time to post your review of the Hilton Garden Inn Hershey hotel. I am truly sorry that you were so displeased with your stay. I know that there were a number of challenges on the weekend of...More

Reviewed 30 December 2017

Ended up staying here vice the Hampton Inn and was very impressed. The facilities are top notch and the pool / hot tub were lifesavers. The breakfast service was very good (and free b/c of status with Hilton).More

1  Thank JCW703
Response from Barbara L, Manager at Hilton Garden Inn HersheyResponded 10 January 2018

Dear JC: Thank you for taking the time to share your experience about your recent stay at our hotel. I am so pleased that you were impressed by your stay with us. We hope you will consider staying with us again in the future. Our...More

Reviewed 27 December 2017

Beautiful hotel with all the amenities needed for our trip to Hershey. Very modern decor. Clean! Delicious breakfast! Only a 5 minute drive to Hershey Park. Have stayed here twice and will definitely be back again next year!More

Review collected in partnership with Hilton Garden Inn
1  Thank jeffreyrk2017
Response from Barbara L, Manager at Hilton Garden Inn HersheyResponded 10 January 2018

Dear Jeffrey: Thank you for taking the time to share your experience about your recent stay at our hotel. We value your feedback as it helps us to improve our guests' experience. Please contact me direct at the email or phone number below if there...More

Reviewed 19 December 2017 via mobile

Let me start off with the positive. The day shift front desk personnel at this hotel is great. They listen, are very polite, and are warm and inviting. However the night shift "manager", is rude, inconsiderate, and down right ignorant. We stayed at this hotel...More

Thank Jeff4707
Response from Barbara L, Manager at Hilton Garden Inn HersheyResponded 20 December 2017

Dear Jeff: Thank you for taking the time to review your guest stay the Hilton Garden Inn Hershey. On behalf of the management team, we would like to apologize for your less than perfect check in experience. This is not a typical for any of...More

Reviewed 12 December 2017

Staff was outstanding in resolving a minor problem. This is an excellent hotel and location in Hershey, PA. HGI will always be our first choice wherever we go. Never had a bad experience in 15 years with any Hilton Garden Inn.More

Review collected in partnership with Hilton Garden Inn
1  Thank skycamdave
Response from Barbara L, Manager at Hilton Garden Inn HersheyResponded 19 December 2017

Dear Dave: Thank you for taking the time to review your stay at the Hilton Garden Inn Hershey. I am glad to hear that you think so highly of us. It is a pleasure serving you. Hope to see you again soon. All the best,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 153 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 153 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (22)
Room & Suite (29)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
eylinaparicio16
8 June 2016|
Answer
Response from Emily D | Property representative |
eylinaparicio16, Thanks for asking! The minimum check-in age is 21 years old. Enjoy today! Emily P Dailey Director of Digital Presence - HGI Hershey
0
Votes
Michelle T
3 June 2016|
AnswerShow all 2 answers
Response from Colleen C | Reviewed this property |
I don't think so for either part of the question, but call the hotel to check.
0
Votes
amyw2012
19 November 2014|
AnswerShow all 5 answers
Response from PASalesGirl | Property representative |
Thank you for your question about the Hilton Garden Inn Hershey. Our hotel shuttle is designated for airport shuttle service only. We do not provide transportation to Hersheypark for our guests. The park is just a mile... More
2
Votes
Room Tips
"Ask for room on the second or third floor . First floor is too busy with pool / gym area."
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"113,114 have bad views"
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"3rd flr would be the best bet for a quiet sleep"
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"Avoid the King Deluxe rooms due to their proximity to the elevators and ice makers."
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