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Extended Stay America - Philadelphia - Horsham - Welsh Rd.

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Traveller (3)
Room & Suite (19)
Dining (1)
Overview
  • Excellent40%
  • Very good21%
  • Average16%
  • Poor16%
  • Terrible7%
3 weeks ago
“Clean room, nice staff”
18 Oct 2017
“Affordable studio apartment near Philadelphia”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Philadelphia - Horsham - Welsh Rd.
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Offers from Extended Stay America - Philadelphia - Horsham - Welsh Rd.
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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1 - 5 of 77 reviews
Reviewed 3 weeks ago

My stay here was fine. The bed was comfortable, the staff was friendly. Think twice about providing your email, because the spam hasn't stopped. The room had a nice small kitchen and the bathroom seemed fairly new. I would give this place about just about...More

Thank Heather B
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 3 weeks ago

Heather, thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us and that you were impressed with your clean room. It was good to have you here, and we hope to welcome you back...More

Property's Favourite Review
Reviewed 18 November 2017 via mobile

This is my first ever review that I've written. But after the exceptional customer service that I received from Kelly, at the Horsham Extended stay, I felt compelled to not let this go unheard..Kelly, displayed all the attributes of what a good customer service representative...More

Thank Tyrone H
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 19 November 2017

Tyrone, thank you for sharing a wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your...More

Reviewed 15 March 2018 via mobile

The Asian and African Lady that worked there had a very bad attitude and overpriced me for staying one night I called my card in front of her and she still didn’t give me my money back . Not to mention my key wasn’t working...More

1  Thank Justice s
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 16 March 2018

Justice, thanks for evaluating your stay. We are disheartened to read you were unhappy with our hotel policy in regard to kitchenware, and we regret the difficulties you experienced while here. This is not the level of service we generally provide, and it certainly does...More

Reviewed 11 March 2018

We stayed 4 nights while our power was out from a snowstorm. 1 out of 4 washers broken; 5 out of 6 dryers broken; took 14 hours after snow stopped for the property to clear the sidewalks; kitchen is bare (but you can ask for...More

Thank MarkWalter
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 11 March 2018

Mark, we are disappointed to read that we did not live up to our typical standards and are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of...More

Reviewed 18 October 2017

I am a vegetarian and loved being able to cook my own food whilst on a course. Cooking facilites were basic but fine for a few days. Hotel was in walking distance of a great supermarket (Fresh Market). Hotel staff were all very friendly. Facilities...More

Review collected in partnership with Extended Stay
Thank hafrenherbs
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded 19 October 2017

Thank you for taking the time to post a nice review of Extended Stay America. We are delighted to know you were impressed not only with your well-appointed room and our convenient location, but also with the courteous service provided by our staff. Thanks again...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
USD 83 - USD 109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 83 - USD 109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (3)
Room & Suite (19)
Dining (1)
Questions & Answers
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Room Tips
"If you want a clean room, clean beds, clean bathroom and need a kitchen stay here!"
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"Allows pets and smoking. You'll hear occasional barking and smell smoke. I'm a smoker and dog owner..."
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"Upper floor!"
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"-Rooms on the north side are quieter -Higher floors have less noise form the A/C and the people coming in..."
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