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Candlewood Suites Philadelphia / Willow Grove

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Traveller (45)
Room & Suite (35)
Family and Play Areas (2)
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Overview
  • Excellent24%
  • Very good32%
  • Average19%
  • Poor14%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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11 - 15 of 154 reviews
Reviewed 14 February 2017

The room itself was decent especially for the price. However, after you check in the first thing you notice is the foul odor in the hallways and the noticeably dirty walls and exterior doors of the rooms. It is hard to keep an open mind...More

Thank tlcoach14
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 16 February 2017

Thank you for taking the time to write a review on TripAdvisor.We are happy that you liked the space and the price of the room. We are disappointed that we fell short on the cleanliness of the common areas, we will address these issues and...More

Reviewed 8 February 2017 via mobile

We live in and out of hotels year round and this hotels is by far one of the best hotels we have lived in. It is clean and provides you with everything you need to feel at home. There is no hassle for towels or...More

Thank Regina A
Response from Candlewood S, Front Office Manager at Candlewood Suites Philadelphia / Willow GroveResponded 20 February 2017

Thank you for your wonderful review we are happy that we exceeded your expectations. We hope to have the opportunity to host you again the next time that your travels bring you to the Horsham area!

Reviewed 2 February 2017

I chose this hotel because of the size of the work space, the comfort of the bed, and the full kitchen. There is a desk that is a full four feet long, as well as a dresser where I can put my personal items. The...More

1  Thank barbaradetz
Response from Candlewood S, Front Office Manager at Candlewood Suites Philadelphia / Willow GroveResponded 20 February 2017

Thank you for taking the time to write this great review about our hotel. We will work on the few issues that you have mentioned and we look forward to you seeing the improvements the time time that you stay with us. Thanks again!

Reviewed 22 January 2017

I am an Inner Circle Kimpton Hotel loyalist. I was hesitant to stay the this location at first, but all of those feelings evaporated as I stayed at this property night after night. Check in was a breeze. Check out was awesome. I had a...More

Thank Jason L
Response from Candlewood S, Manager at Candlewood Suites Philadelphia / Willow GroveResponded 12 May 2017

Thank you for the review. We look forward to seeing you again soon!

Reviewed 19 October 2016

Room was clean, a little worn. Nice to have a kitchen to cook in. Very convenient location central to many historic attractions. Ample parking and helpful staff. Not elegant but functional as a hub for our sight seeing trips. Only draw back is that almost...More

Thank Dale C
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
USD 93 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 93 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (35)
Family and Play Areas (2)
Questions & Answers
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Melody M
13 September 2016|
Answer
Response from Cynmueller | Reviewed this property |
We did not have a couch in our room. Just call the hotel and ask them.
0
Votes
Room Tips
"Stay elsewhere"
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"Rooms away from the elevator should help minimize the noise."
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"Don't take a room by the elevator."
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"higher floors might help with the AC/heat noise."
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