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Residence Inn Philadelphia Willow Grove

111 reviews
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Traveller (33)
Room & Suite (24)
Dining (4)
Overview
  • Excellent34%
  • Very good42%
  • Average15%
  • Poor4%
  • Terrible5%
Travellers talk about
“full kitchen”(11 reviews)
“bedroom suite”(9 reviews)
“sesame place”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Reviews (111)Write a Review
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All reviewsfull kitchenbedroom suitesesame placebusiness parkfront deskrooms are hugebusiness tripquiet neighborhoodfree internet accessmarriott propertiesoutdoor poolextended staygreat staysitting areayogurtthe staff was friendly and helpfulthe room was nice
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21 - 25 of 109 reviews
Reviewed 31 July 2016

We chose this place based on price, reputation of Marriott and proximity to Sesame Place. We booked 2 rooms - a 2BR Suite and a 1BR Suite. 4 adults, 1 teenager and a 3-year old in our group. Our days of stay were Thurs -...More

Thank Lisa S
Response from GMWillowGrove, General Manager at Residence Inn Philadelphia Willow GroveResponded 18 August 2016

Dear Lisa S, Thank you for letting us know of your experiences here at our hotel. Your comments will be shared with our team and I certainly appreciate the details in your review. It is thru constructive comments such as yours that we better our...More

Reviewed 4 June 2016 via mobile

Very clean rooms and property. Having a full size fridge and a kitchen with basic kitchen supplies was helpful. No real area for privacy, but a huge open room. We were told all rooms have 1 king bed and a pull out couch. This worked...More

Thank Alogan11
Response from Michelle T, Manager at Residence Inn Philadelphia Willow GroveResponded 5 June 2016

Thank you so much for your very generous comments regarding your recent visit. It is always rewarding when our guests recognize our staff for their hospitality. I also appreciate your detailed description of the many amenities that we provide each and every guest. We look...More

Reviewed 24 May 2016

We recently celebrated a wedding in our family and travelling with my son & pregnant daughter-in-law posed some special travel needs. We were accommodated with a 2 bedroom suite, full kitchen, living room area, fireplace and 2 full bathrooms. The separate sleeping areas made it...More

Thank S519BAelizabetht
Response from GMWillowGrove, General Manager at Residence Inn Philadelphia Willow GroveResponded 28 May 2016

Dear LizAnn55, Thank you so much for your very generous comments regarding your recent visit. It is always rewarding when our guests recognize our staff for their hospitality. I also appreciate your detailed description of the many amenities that we provide each and every guest....More

Reviewed 11 May 2016

Stayed here for 1 night, and enjoyed our stay. Some of the things I liked about our stay: - Rooms were large, lots of space to move around, clean and well-furnished - Desk staff were very friendly, let us check in early, and blocked two...More

Thank James W
Response from GMWillowGrove, General Manager at Residence Inn Philadelphia Willow GroveResponded 13 May 2016

Dear James W, Thank you so much for taking the time to let us know about your recent visit. I sincerely appreciate your generous comments about our staff service and our room product. As you noted, our hotel does not have an elevator as all...More

Reviewed 7 May 2016

Was in town for a week long business trip and my partner and I decided we wanted to find a suite style room. This was a little better and had a bigger kitchen and living area than we expected. The furniture was updated and the...More

Thank Adam P
Response from Michelle T, Manager at Residence Inn Philadelphia Willow GroveResponded 8 May 2016

Thank for your feedback, your opinion is important to us. Thank you for your kind words. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. Please come back to see us again soon!...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
USD 107 - USD 223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 107 - USD 223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (24)
Dining (4)
Questions & Answers
Ask a question
Dhf1120
2 May 2017|
Answer
Response from GMWillowGrove | Property representative |
We are scheduled to open our pool on Saturday, May 27.
0
Votes
Kahleyne
7 January 2017|
Answer
Response from Andrew_S-GM-ABECY | Property representative |
There are 2 treadmills and the Fitness Center is open 24 hours, located in the main building (gatehouse).
0
Votes
Room Tips
"Higher floors have less A/C unit noise."
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"It's quiet so no worries."
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"Rooms near the back are close to the Maintenance Office and the staff can be a bit noisy come housekeeping..."
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"No elevators, so request ground floor if accommodation needed for ambulation issues."
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