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Residence Inn Philadelphia Willow Grove

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Residence Inn Philadelphia Willow Grove
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99 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Philadelphia Willow Grove
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Showing 97: English reviews
Point Pleasant, New Jersey
Reviewed 24 May 2016

We recently celebrated a wedding in our family and travelling with my son & pregnant daughter-in-law posed some special travel needs. We were accommodated with a 2 bedroom suite, full kitchen, living room area, fireplace and 2 full bathrooms. The separate sleeping areas made it very easy for naps as needed and 2 bathrooms for 4 people preparing for a...

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Helpful?
Thank LizAnn55
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear LizAnn55, Thank you so much for your very generous comments regarding your recent visit. It is always rewarding when our guests recognize our staff for their hospitality. I also appreciate your detailed description of the many amenities that we provide each and every guest. We look forward to any future visits you may have to the Willow Grove /...

Somers, New York
Reviewed 11 May 2016

Stayed here for 1 night, and enjoyed our stay. Some of the things I liked about our stay: - Rooms were large, lots of space to move around, clean and well-furnished - Desk staff were very friendly, let us check in early, and blocked two rooms near ours for our friends, who were arriving later. - very quiet, easy to...

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Helpful?
Thank James W
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear James W, Thank you so much for taking the time to let us know about your recent visit. I sincerely appreciate your generous comments about our staff service and our room product. As you noted, our hotel does not have an elevator as all of our buildings only have a ground floor and a second floor. We are more...

Reviewed 7 May 2016

Was in town for a week long business trip and my partner and I decided we wanted to find a suite style room. This was a little better and had a bigger kitchen and living area than we expected. The furniture was updated and the unit was right next to the parking. We did not participate in any activities, but...

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Helpful?
Thank Adam P
Michelle T, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank for your feedback, your opinion is important to us. Thank you for your kind words. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay and the hotel. Please come back to see us again soon! https://www.tripadvisor.com/ShowUserReviews-g52851-d102249-r370807326-Residence_Inn_Philadelphia_Willow_Grove-Horsham_Pennsylvania.html#

Reviewed 25 February 2016

Its always nice after a 5 hour drive to be welcomed by a friendly face and a welcoming smile. Dan is the consummate professional. That is if you can find him. This location is hard to find but well worth the search. Have returned several times.

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Helpful?
Thank gerard r
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Gerard R, Thank you very much for your comments about Dan. I will be sure that he receives the proper recognition for his efforts. I appreciate you taking the time to let us know about your stay and I look forward to any future visits !! Sincerely, Al Jaskel General Manager

Pembroke Pines, Florida
Reviewed 9 February 2016

I just returned to Philly for a Bat Mitzvah! As soon as I walked in the door...it felt like home. Joyce welcomed me and gave me my favorite room. I have to say, it's a beautiful, clean and quiet Hotel. What else could I ask for?? Great Location....it's convenient to all major highways and turnpike! Good shopping and places to...

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Helpful?
Thank david b
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear David B, Thank you very much for the kind comments regarding your recent visit to our hotel. I appreciate you recognizing our efforts to bring the best in service to all of our guests. I will also insure that Joyce and Antoinette are given special recognition for their efforts. Thank you again and I look forward to any future...

Warrington, Pennsylvania
Reviewed 5 February 2016 via mobile

Great service and welcome by dan the man always corteous and with a smile great all around guy with a good sence of humor always makes my stay the best in pennsylvania clean rooms and great breakfast with a good service team and host i been to other hotels in the area but always come back to this place where...

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Helpful?
Thank Juan A
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Juan A, Thank you so much for your kind words about Dan and our hotel. It is certainly rewarding when a guest such as yourself takes the time to post such a positive review of their experience here at the Residence Inn. I will be sure to pass on your comments to Dan and our team. Sincerely, Al Jaskel

Cambridge, England, United Kingdom
Reviewed 21 January 2016

This is the second time I book at this hotel for business purpose and I really like it! The room/studio is great, cleaned and tidy. I love Marriot staff as they are always polite and friendly, they are always there to help and give advice and tips about the area. Breakfast is ok, maybe quality could be improved but still...

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Helpful?
Thank Marco L
Michelle T, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank you for sharing your experience at the Residence Inn Philadelphia Willow Grove through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to...

Parker, Colorado
Reviewed 4 November 2015

On the two separate occasions I spoke with Mark (who works in the kitchen area), he was always cordial and very helpful Eventhough he was wrapping up after the happy hour each night, he provided me with the items I needed (condiments, ice, etc). His level of customer service is exceptional and should be commended. He is an asset to...

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Helpful?
Thank Steven D
Michelle T, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. Thank you for your kind words. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my staff. Please come back to see us again soon !

Hamilton, Canada
Reviewed 26 October 2015

Nice spacious rooms with a kitchen and all utensils. Breakfast was good spread and timely. Some major improvements would be to have kettles in each room, and a Multiport USB charger on updated in room alarm clocks since its 2015 and even basic cars have this feature. Manager Al was pleasant,accomodating and caring so was all other staff. Dental and...

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Helpful?
Thank flyguy435
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Flyguy435, Thank you so much for the kind words about our property and our staff !! I appreciate the suggestions on how to make our property better for all of our guests and look forward to any future visits. Sincerely, Al Jaskel General Manager

Jones, Michigan
Reviewed 15 October 2015

I was on a trip that really all I was in the room for was to sleep. The beds are really comfortable. The hotel it's a 20 minute drive from Sion Jiu Jitsu where I spent most of my time. It was nice to have a fridge and small kitchenette to keep my water.

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Helpful?
Thank Jenfoxj
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Jenfoxj, I am happy that you were pleased with our bedding and our hotels location. As you mentioned, all of our rooms have kitchens with full refrigerators for our guests convenience. Thank you for taking the time to write this review and we look forward to any future visits to the Horsham/Willow Grove area. Sincerely, Al Jaskel General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Philadelphia Willow Grove

Address: 3 Walnut Grove Drive, Horsham, PA 19044
Region: United States > Pennsylvania > Horsham
Price Range: $134 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Philadelphia Willow Grove 3*
Number of rooms: 118
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Also Known As:
Residence Inn Philadelphia Willow Grove Hotel Horsham
Residence Inn Horsham
Horsham Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Philadelphia Willow Grove staff and other travellers.
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Questions? Get answers from Residence Inn Philadelphia Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's quiet so no worries.”
 of 5 bubbles PAZ_12, 29 Nov 2016 | Read review
“Rooms near the back are close to the Maintenance Office and the staff can be a bit noisy come housekeeping time.”
  • 2 BR - View to Second Bedroom
  • 2BR - Living room area
  • 1 BR - Living area w/pullout sofabed
  • 1 BR - View to Bathroom
  • 1BR- View to Kitchen/Dining area
  • 1 BR Suite - Sleep area
 of 5 bubbles V2591KIlisas, 31 Jul 2016 | Read review
“No elevators, so request ground floor if accommodation needed for ambulation issues.”
 of 5 bubbles LizAnn55, 23 May 2016 | Read review
“2 bedroom suites are great and not much more expensive”
 of 5 bubbles adampS2230DN, 6 May 2016 | Read review
“Near the boar house!”
 of 5 bubbles davidb681, 9 Feb 2016 | Read review
5 of 5