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All reviewsfull kitchenbedroom suitesesame placebusiness parkapartment feelrooms are hugebusiness tripplatinum membersitting areayogurtthe staff was friendly and helpfulthe room was nicebed was very comfortablepropertyjoycedishwashercouch
Great hotel with an apartment feel. The rooms are large and clean. The kitchen is actually usable. I am a platinum member and received a handwritten thank you note for staying with them. That was a nice touch.More
Thank Rob r
Response from GMWillowGrove, General Manager at Residence Inn Philadelphia Willow GroveResponded 3 weeks ago
Dear Rob r,
I appreciate your kind words about our hotel. We do attempt to add special touches for our Platinum guests and it is nice to see that they are noticed and appreciated.
Thank you for taking the time to write a review and...More
We attended a family wedding and chose this Marriott to stay for 1 night thinking that it would be like all the other Residence Inns we have used in the past. This is obviously a franchise that isn't overseen by Marriott as it is sub-standard....More
1 Thank Sunshine587
Response from Maureen D, Manager at Residence Inn Philadelphia Willow GroveResponded 11 October 2017
Thank you Stephanie R for your feedback. I apologize for the condition you found our grounds to be in. This is definitely not up to our standard and I appreciate you taking the time to inform us of your feedback. I can assure you that...More
We only used the hotel to hold a sales meeting in and did not sleep there. It is a very nice, clean hotel and they seem to take pride in it. We had the pleasure of dealing with Brooke at the front desk and we...More
Thank Ron D
Response from GMWillowGrove, General Manager at Residence Inn Philadelphia Willow GroveResponded 5 October 2017
Dear Ron D,
I sincerely appreciate you letting us know of your experience with our Meeting Room last week. It is always nice to get positive reviews about our hotel amenities and staff here at the hotel. I'll be sure to pass on your comments...More
I had stayed there for 2 weeks for business trip. Overall the stay was good. Nice big room with decent kitchen set up. House keeping were good too.
Breakfast was ok but could add more variety to it. Also, i feel they should add more...More
Response from GMWillowGrove, General Manager at Residence Inn Philadelphia Willow GroveResponded 5 September 2017
Thank you for your generous comments regarding your recent visit and in particular, about our staff. I will be sure to pass on your review to our Housekeeping team.
I also appreciate you letting us know of your breakfast experience. We follow the...More
What a breath of fresh air. Our family spent two nights at this town house feel hotel and enjoyed every minute at it. There is a basketball hoop, gym and pool. On select days there are mixers and other events in the main building where...More