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Harrisburg Hotel

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Harrisburg Hotel
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769 Reviews from our TripAdvisor Community

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Showing 763: English reviews
Hudson, Wisconsin
Reviewed 27 April 2015

Calvin was especially helpful in booking my stay and I especially appreciated the call from the front desk asking if my room was acceptable. Your people demonstrated the utmost in professionalism and customer service.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Barry J
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear Barry J; Thank you very much for taking your valuable time to share with us how your experience with us was. We strive to meet if not exceed our guest expectations and it is nice to see that we do achieve this goal with you. May you have a wonderful week and once again. thank you for sharing. Respectfully...

Jersey Shore, New Jersey
Reviewed 21 April 2015

We stayed here because of the information on the web promising a renovated hotel and the location was central to the places we needed to travel to. The hotel is in a great location which is the good news the rest of the details are not so positive. The hotel really needs a refresh, poor lighting in the lobby and...

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Helpful?
Thank Ann K
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear Ann K, I can not explain to you enough how disappointed I am with your most resent stay. Our ownership does take pride in the product that we deliver to our customers and we know that it is imperative that your experience is a positive one, not like what you experienced. There are plans to complete a renovation of...

Carlisle, Pennsylvania
Reviewed 16 April 2015

I will say I'm usually a Marriott loyalist, but due to all Marriott properties being sold out I booked this hotel. The bathroom had mold in the tub and the water was running all night, thus it made sleep less than peaceful. The staff was very friendly and the price was great, but I would pass in the future on...

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Helpful?
Thank 201CaribbeanTraveler
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear 201 Caribbean: I am very disappointed that you checked into a room that had mold in the tub and the water was running all night. One of the biggest challenges I have is when I receive a review like yours and I am unable know what room you stayed in. I do apologize that you experienced this and I...

Glen Burnie, Maryland
Reviewed 11 April 2015 via mobile

We had stayed at this hotel a few years ago, and decided to stay there again. When we checked in, we asked where the jacuzzi was, and the response was, "Oh, does the website still say we have a jacuzzi?" After we'd been in the room, I had to ask at the front desk for some toiletries that were not...

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Helpful?
Thank Rosy D
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Hello Rosy D: I am terribly sorry that your experience with us failed to meet your expectations. It is quite clear that we did not deliver on our part. We have put in the request to have the "Jacuzzi" removed from our website and any/all third party websites. I have met with my housekeeping staff to find out why you...

Reviewed 24 March 2015

I started my trip without luggage and far from home. Flo came in with her outstanding customer service and went above and beyond to help me out. She provided me with not just basic essentials but was so nice and attentive. She made sure I was comfortable even without all of my stuff. Things are things, but the people make...

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Helpful?
1Thank Rachel C
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear Rachel C.: Thank you so very much for sharing your experience with us. It is one way that we are able to address any issues that may arise and how we can correct/improve our guest experience. It is so rewarding to receive comments that share a positive light on our efforts to meet and exceed customer's experience. What is...

Pennsylvania Dutch Country, Pennsylvania
Reviewed 23 March 2015

We haven't stayed there for a while, but decided to try again and we were happy with room. Comfortable and clean and front desk helpful and cheery.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Dallas D. F
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear Valued Guest; I wish to thank you for your review and truly wish that we could of earned a five point from you and not a three. I do invite you back so that we can earn a five point review from you, again thank you for taking your time to let us know how we are doing. Respectfully...

Tunkhannock, Pennsylvania
Reviewed 19 March 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Travis K
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Reviewed 18 March 2015

We waited on line to check in as other people attending the same event were also checking in at the same time. Only one staff member was at the desk, also answering phone calls. There were other people who had complaints. When we got to our room, one of the beds collapsed. I went to the desk to change rooms....

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Awaywewere
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear Guest; Thank you for taking your valuable time to share with us how your stay was. This gives us an opportunity to correct and applause our employees. I am so very sorry that your experience with us was not a 5 point review. I will be addressing your stay with my Chief Engineer regarding the bed collapsing, faucet running,...

Binghamton, New York
Reviewed 17 March 2015

There are a number of bad reviews about this place so when we went with my son's hockey team for a local tournament, I was worried. The place is fine. Yes I have stayed in nicer hotels but this place was good. It does need some interior work but it's nothing terrible. Our room was clean and the shower was...

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Helpful?
Thank Wheels2222
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear Valued Guest; Thank you so kindly for writing your favorable review of our property. As the new General Manager, my goal is to improve the overall guest experience and insure the consistency in cleanliness and customer service. I have noted your comments related to the bathroom grout and will ensure that a proper preventive maintenance program is in place...

Montague, New Jersey
Reviewed 14 March 2015

our stay was ok. We had no bath towels in the room. Paint in room chipping off. We arrived at 2 pm and were told room not ready the checkin time is way to late in the day.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Barbajam26
Phillip_Murray, General Manager at Harrisburg Hotel, responded to this review

Dear Guest: First I wish to thank you very much for your review, as the new General Manager my responsibility is to ensure that our guest experience is a positive one and when it is not, it is my responsibility to fix what is not working. I wish to address your comments and apologize that we failed in meeting your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Harrisburg Hotel

Address: 765 Eisenhower Blvd, Harrisburg, PA 17111-2308 (Formerly Wyndham Garden Harrisburg/Hershey)
Region: United States > Pennsylvania > Harrisburg
Price Range: $91 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Harrisburg Hotel 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Wyndham Garden Harrisburg Hotel Harrisburg
Wyndham Harrisburg
Harrisburg Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Harrisburg Hotel staff and other travellers.
8 questions
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Questions? Get answers from Harrisburg Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best room would be at another hotel.”
 of 5 bubbles WendellN_12, 23 Sep 2016 | Read review
“One couple had to change rooms due to air conditioning not working.”
 of 5 bubbles abelmom, 13 Sep 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles bearlewine, 7 Sep 2016 | Read review
“Book a different hotel”
 of 5 bubbles rodioCT, 29 Aug 2016 | Read review
“No good room”
 of 5 bubbles JoyB147, 30 May 2016 | Read review
5 of 5