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Candlewood Suites Harrisburg

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Candlewood Suites Harrisburg
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291 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Reviewed 17 March 2017 via mobile

My career brings me on the road for extended periods at a time. Being comfortable is a must especially being away from home. Candlewood suites have exceeded my expectations. Clean rooms , along with a pool area , gym and a FREE laundry mat are what make candlewood suites our go to destination. It is also minutes away from a...

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Helpful?
Thank Corey N
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comment Corey N! It means a great deal to us to receive comments on tripadvisor and your comment is very complimentary. I have shared this with the staff and we all appreciate your candid comments in regards to the hotel. We strive to meet the guest expectations and when we exceed them - we are thrilled!...

Westchester
Reviewed 20 February 2017

Standard guest room has kitchenette appliances so easy to make quick breakfast. Candlewood lobby also offers complimentary brewed coffee to go. Guest room bed and bath linens were comfortable top quality. Brittany at front desk staff was very helpful by phone and at check-in.

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Helpful?
Thank rhodabrandt
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments rhodabrandt. We appreciate your positive feedback in regards to the coffee, guest room bed and bath linens. I will let my front desk staff know you especially mentioned Brittany and our helpful staff! Thank you for your business and please stop in again when visiting the Harrisburg area.

Reviewed 23 January 2017 via mobile

Like my title to this post says, "ONE OF THE BEST HOTELS IVE EVER STAYED AT!" If anyone is like me; I am big on reading reviews and giving people solid reviews on my experience. My boyfriend, a good friend of mine, and myself stayed at this hotel for 2 nights and had the most comfortable stay. It was like...

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Helpful?
1Thank Olivia T
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your response on Tripadvisor Olivia T. What a pleasure to hear your positive feedback. I will share your comments with the staff and we do appreciate all the comments. We strive to meet the guest expectations ; when we exceed them, we are thrilled! Please consider staying with us again in the future when you are in...

New Salem, Pennsylvania
Reviewed 16 January 2017

The room was beautiful, I loved the kitchen, it made things alot easier for me to cook while I was there since were there for several days.Loved the laundry facility. The staff was amazing, so friendly and helpful any time I asked. The front desk clerk, Nakiya is a true asset to the hotel. She was always smiling and laughing...

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Helpful?
Thank decarlofarm
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your kind comments on tripadvisor decarlofarm! We will share this with the staff and we are thrilled we not only met your expectations but exceeded them as well. Please do consider us when you have your next visit to Harrisburg and thank you for your business!

Harrisburg, Pennsylvania
Reviewed 4 January 2017

We as a family always book a hotel in our area that has an indoor pool so that the children have something to do and honestly it makes them sleepy! This year we choose this hotel big rooms indoor pool even if it was small indoor pool they also had a hot tub for the adults to enjoy. Our group...

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Helpful?
1Thank Dawn K
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

We appreciate your comments on tripadvisor Dawn K. We are sorry you were so dissapointed with your stay with us. I have shared all your comments with our staff and we will continue to train and coach everyone on our staff. Please give us an opportunity to restore your confidence in the brand and try other IHG p hotels in...

Reviewed 4 January 2017 via mobile

Worst  hotel to ever take a FAMILY to , on December 31 my family always spends new years eve together with the children. This year we book the candlwood . What a MISTAKE. This hotel has big problems with families,  and children. The problems for us began at the time of check in.. running our credit  cards several times front...

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Helpful?
Thank Tiffanie G
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments on Tripadvisor Tiffanie G. We are very sorry you were so disapointed with your stay with us. Hopefully, we can restore your confidence in all IHG hotels in the industry. When booking rooms in the future for a large number of rooms ask for an area of the hotel that could be secluded. Our property...

wv4x4
Reviewed 2 January 2017 via mobile

Checked in and received a room key for an already occupied room. Front desk seemed very unpleasant and disorganized. My biggest complaint was the 5-10 degree swing in the HVAC while sleeping. One minute you were comfortably sleeping, the next your sweating and kicking the covers off.

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Helpful?
1Thank John S
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments Sleepless in Harrisburg. We will verify the HVAC is working and will check all the vents in the room. Please give us an opportunity to restore your confidence in our hotel the next time you are in the Harrisburg area. We appreciate your business John S. Happy New Year!

Reviewed 31 December 2016 via mobile

No ice machines at all. There is a full fridge w icemaaker but they are off until you turn it on so barely any Ice at all first night. No towels at pool and lazy employees. Front desk also made a mistake and called our room around midnight but realized it was a mistake. It woke my 2 yr old...

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Helpful?
1Thank Dan H
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments Dan H. I will share your comments with the staff & use this for training examples. I am so sorry you were woken by a phone call, that can be so disturbing. Please give us an opportunity to restore your confidence in our property and try us again on your next trip to Harrisburg. Thank...

Canada
Reviewed 28 December 2016 via mobile

This location is very convenient to the highway and about 20 min. drive from Hershey Park. Not part of busier Harrisburg traffic, which is nice. Friendly and helpful staff. Really nice to have kitchen suite including full fridge, toaster, microwave and dishwasher. Additional items available from lending area, which is a clever idea. Free parking close to either front or...

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Helpful?
Thank KiwiFan14
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your review KiwiFan14. We appreciate your comments and your business! I will share the comments with the staff and use this for training examples and to alert them to areas they may be missing. We hope you will stay with us on your next visit to Harrisburg! Happy New Year!

Reviewed 18 December 2016 via mobile

This was our first time staying at a Candlewood suite. We would certainly use them again when needed. They are dog friendly. Clean and convenient with a very friendly desk staff. I look forward to our next stay

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Helpful?
Thank Hilary B
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments Hilary B! We appreciate your business and your positive input. I will share this review with the staff. Happy Holidays and come see us again during your next visit to Harrisburg, PA!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Candlewood Suites Harrisburg, where comfort and guest satisfaction are our primary goals. We are conveniently located off Interstate 81 just minutes from Hershey Park and Hershey's Chocolate World as well as the Hollywood Casino at Penn National Race Track. A short drive to the south is downtown Harrisburg and our quiet suburban property is within 2 miles of multiple restaurants and shopping centers, and is an easy drive to PA Dutch country. Our all suite extended stay hotel is built for comfort. Our rooms are the ultimate suites for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your extra large executive desk with high-speed Internet and speaker phone. Relax in the overstuffed recliner while you enjoy the CD and DVD Player. Borrow your favorite movie or CD from our lending library. Work off some stress in our 24 hour fitness center, relax in our indoor heated pool & spa and take advantage of the complimentary laundry facility. You can purchase meals, snacks and sundry items at value prices at the Candlewood Cupboard. ... more   less 

Additional Information about Candlewood Suites Harrisburg

Address: 504 North Mountain Rd, Harrisburg, PA 17112
Region: United States > Pennsylvania > Harrisburg
Price Range: $117 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Harrisburg 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Candlewood Suites Harrisburg Hotel Harrisburg
Hotel Style:
#16 Business Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Harrisburg staff and other travellers.
5 questions
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Brisbane, Australia
Lancaster County, Pennsylvania
over a year ago
Enfield, Connecticut
over a year ago
over a year ago

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Questions? Get answers from Candlewood Suites Harrisburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a first floor room if you plan on walking in the room”
dawnk691, 3 Jan 2017 | Read review
“Join the IHG rewards program for much better room rates!”
Traveler2874, 31 Oct 2016 | Read review
“Rude staff”
nottien, 18 Oct 2016 | Read review
“Just know that there is no breakfast but there are fast food places nearby.”
mooselymaine, 15 Jun 2016 | Read review
“Only need to buy food to make the stay complete!”
ACB93, 16 Sep 2015 | Read review
5 of 5