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Holiday Inn Harrisburg/Hershey

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295 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Harrisburg/Hershey
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Showing 293: English reviews
Campbellford, Canada
Reviewed 5 January 2017

We really liked this hotel. It is in a quiet location away from major cities and has both a bar and restaurant on-site. The room was spacious and well laid out. We are traveling with two dogs and our room had both an entrance from the hallway as well as a door where we could take the dogs outside (obviously...

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Helpful?
Thank raycanada2016
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

raycanada2016, Thank you for your recent stay with us at the Holiday Inn Harrisburg-Hershey and for your 4 star review of our property. I am glad to hear you had a great stay with us! I will let Tracie and her supervisors know of your positive comments. We appreciate your business, and look forward to serving you in the future....

Reviewed 3 January 2017 via mobile

Staff very unwelcoming or accommodating at check in. I witnessed this not only at my check in, but 2 others before me. To many choices nearby to put up with rude staff! I recommend another Location if customer service is important to you.

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Helpful?
Thank JCtaco
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

JCtaco, Thank you for recently staying with us at the Holiday Inn Harrisburg-Hershey. I am disappointed to hear that you did not receive top of the line customer service at our property. We pride ourselves on providing our guests the best experience possible and I apologize you did not receive that while staying with us. I hope you give us...

Mystic, CT
Reviewed 12 December 2016 via mobile

Three of us stayed there for a week for business. We booked the boardroom to hold training sessions. When we arrived the room was not ready and they did not seem to know about it. Front desk was not customer friendly. The rooms we had faced the pool and were hot even with the heat off. We had lunch on...

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Helpful?
Thank nina860
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

nina860, I apologize that you and your group had some inconveniences while staying with us. We hold ourselves to high standard and I am disappointed you to did not receive that from start to finish during your time with us. I will be interfacing with the department heads about the issues you experienced. We do sincerely appreciate your business. I...

Harrisburg, Pennsylvania
Reviewed 3 December 2016

It's only on Sunday and frequently sold out. Advanced reservation is recommended. Wide variety of entree including seafood and certainly all possible breakfast items. And desert table is unforgatable. How about chocolate fondue over fresh strawberries?

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Helpful?
Thank Lewis S
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Lewis S, Thank you for the 5 star review about our Sunday Brunch. I am pleased to hear that you've had a great experience dining with us. I will most definitely pass your suggestion along to our Food and Beverage Manager. Thank you for your business and we hope to see you in the future! Sincerely, Brooke Mendoff Guest Experience...

Marietta, Ohio
Reviewed 29 November 2016

Wonderful hotel! The front desk staff was very courteous. We were on our way to CT for Thanksgiving and this was the halfway point, arriving late at night. We were checking in for a free rewards stay. Check in was quick and easy. Our room turned out to be 2 floors, sitting area on first floor and bedroom area on...

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Helpful?
Thank Beacher2015
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Beacher2015, Thank you for your recent stay with us and for your loyalty as an IHG Rewards Member. I am very pleased to hear you had a great stay and enjoyed our suite. We appreciate your business and hope to see you again the future. Sincerely, Brooke Mendoff Guest Experience Champion

Chambersburg, PA
Reviewed 20 November 2016

This hotel is fantastic now that the rooms have been renovated....Very welcoming staff...Keurig and nice refrigerator in each room with modern features. Banquet facility is great!! Great line dancing night club!!

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Helpful?
Thank bookrep87
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

brookrep87, Thank you for taking the time to review our facility. I am pleased to hear you had a good stay and conference with us. I am pleased that you took advantage of many of our amenities. We appreciate your business and hope to see you in the future. Sincerely, Brooke Mendoff Guest Experience Champion

Indianapolis, Indiana
Reviewed 18 November 2016 via mobile

This property features an excellent restaurant--The Saloon which has a limited but very good menu and is open late. I ate three meals at this restaurant over two days and was very impressed. The property is older yet clean and the staff is very helpful. The general manager personally greeted me and informed me of upcoming renovations in the near...

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Helpful?
Thank riebrown1683
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

riebrown1683, Thank you for your recent stay and for your loyalty as an IHG Reward Member. I will pass your positive comments along to our Food and Beverage Manager about the Saloon. I am very pleased to hear you had a good stay with us. We apperciate your business and hope to see you again in the future. Sincerely, Brooke...

Reviewed 16 November 2016 via mobile

My room was next to a noisy elevator which was the only one in that part of the building and was constantly busy. View was of part of the roof and a brick wall of a raised part of the building. Property is undergoing renovations so hopefully this was one of the rooms yet to be done. Furnishings were stained,...

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Helpful?
Thank Bradley W
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Bradley W, I apologize for the inconveniences experienced while staying at our property. We hold ourselves to high standards and I am disappointed you did not receive that during your stay. If you would like to discuss your stay more in depth please feel free to contact me via email or directly at the hotel. I hope you will allow...

Carlisle, PA
Reviewed 8 November 2016

We recently held a conference at the Holiday Inn, and my attendees were very pleased with their lodging rooms. We had a few issues (very minor) with the facilities, but management dealt with them immediately, and they were very responsive to my concerns. We only had lunch during the conference, but both lunches were delicious and the staff were wonderful....

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Helpful?
Thank Yembaby
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Yembaby, Thank you for holding your recent conference with us at the Holiday Inn Harrisburg Hershey. I am so pleased to hear that everything went well, and you all enjoyed your time with us. I will make sure that Danielle, and her manager, know about the positive comments you left about her and the department as a whole. We sincerely...

New York City, New York
Reviewed 30 October 2016

We had the Sunday Brunch buffet. Absolutely fantastic. The food was incredible, dining room was immaculate and the server, Lottie, is the most professional, courteous, pleasant, waitress ever. We plan to go back, honestly the whole dining experience was the best ever. Especially the service, these people are tops at their game.

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Helpful?
Thank tom575m
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

tom575m, Thank you for taking the time to review our Sunday Brunch. I am very pleased to hear you had a great experience with us. I will definitely pass your review along to our Food and Beverage manager, and make sure that Lottie knows of your kind words. Again, thank you for reviewing our brunch and we hope to see...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Newly Renovated Holiday Inn Harrisburg/Hershey Hotel, conveniently located 8 miles north of Hershey and east of Harrisburg at Exit 80 off Interstate 81. The Holiday Inn is in the heart of Central Pa Attractions. We are adjacent to Hollywood Casino and Penn National Thoroughbred Race Course and nearby points of interest like Hersheypark and the Harrisburg State Farm Show Complex. The Harrisburg International Airport and the PA Turnpike are a short drive away. We take your stay seriously, but we do know how to have fun too! The whole family can enjoy our famed indoor recreational facility! During the warmer months, our outdoor pool is always popular.We have two diverse restaurants that we are sure you will enjoy! We promise the experience will be memorable! The Great American Grille offers a casual atmosphere where you can enjoy a meal near our fireplace. We offer a variety of traditional American dishes, but we prepare them with a unique twist that we are sure you will enjoy! The Winner's Circle Saloon is home to Buffalo Bob's Famous jumbo wings and award winning chili. The saloon is more than a restaurant we are the area's original country nightspot featuring live bands. We have the perfect location for you to hold a meeting, banquet, or convention. We offer all the services and support you need to make it a success. ... more   less 

Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd., Exit 80 off I-81, Grantville, PA 17028
Region: United States > Pennsylvania > Grantville
Price Range: $121 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Harrisburg/Hershey staff and other travellers.
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Questions? Get answers from Holiday Inn Harrisburg/Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always check out rooms on the second or third floor as they are not used as much as the first floor”
 of 5 bubbles jeffcT5222PI, 8 Feb 2017 | Read review
“King rooms were very nice and the beds were great.”
 of 5 bubbles pberrier, 30 Jan 2017 | Read review
“It is along busy I-81, rooms facing the interstate are a little more noisey”
 of 5 bubbles JoeH601, 10 Jan 2017 | Read review
“Choose rooms facing a side street.”
 of 5 bubbles lewiss271, 2 Dec 2016 | Read review
“Rooms off the highway are better for light sleepers”
 of 5 bubbles Yembaby, 7 Nov 2016 | Read review
5 of 5