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Sheraton Great Valley Hotel

Expedia.comUSD 111*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 131*
USD 111*
USD 131*
USD 111*
USD 131*
USD 111*
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Sheraton Great Valley Hotel
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273 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Clarks Summit, Pennsylvania
Reviewed yesterday NEW

My family stayed at the Sheraton Great Valley in April for a sports tournament. Our room was well appointed and had everything we needed. The group sales department did a great job handling the teams and appreciate all that Trevell Williams and Ty Kirk did to make our stay special. We look forward to the next time we stay here!

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Helpful?
Thank MHughes2015
Wayne, Pennsylvania
Reviewed 4 days ago NEW

A nice little spot in a great hotel. A nice selection to choose from. Everything from bar food to a complete dinner. The service is great and the waitress was very helpful with selections. All in all a real pleasant for a bite and a drink.

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Helpful?
Thank Leigh B
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Thank you for staying with us and we look forward to seeing you again soon Syed Younus General Manager

Reviewed 1 week ago NEW

This Sheraton is a very poor hotel. We checked in at 5pm and immediately went back to the desk to report significant maintenance issues in our room . We had to go in person because the phone in the room did not work. The refrigerator did not work and most alarming was the door connecting to the next room did...

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Helpful?
Thank Monica S
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Please accept my sincerest apology regarding our utter failure to provide you the products and services that are typically indicative of the Sheraton Great valley hotel. I have met with my housekeeping and maintenance team regarding your comments and have taken steps to ensure this never happens again. I sincerely appreciate your candid feedback. This provides us...

Reviewed 1 week ago

If you are in a business trip, or for any other reason, is very convenient if you get a room with access to the Sheraton Club area, you can have your breakfast and a nice relaxing time with some beer at the end of the day, with the excellent attention by Shekara, she will be an excellent host, always pending...

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Helpful?
Thank Arquímedes S
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Shakira is a super star and an asset to our hotel, I will share your kind words with her. Thank you for staying with us and...

Reviewed 3 weeks ago via mobile

I couldn't have been happier with my 5 night stay at this hotel. Every staff member was friendly and helpful and provided personalized service. The front desk was very helpful facilitating room gift distribution. I was thrilled to be upgraded to a suite! A special thank you to Shekara in the club room for extra special personal service. Everyone from...

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Helpful?
1Thank Marianne H
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Shakira is a super star and an asset to our hotel, I will share your kind words with her. Thank you for staying with us and...

Reviewed 4 weeks ago

I stay here ~once a month for business; it is always a comfortable, enjoyable stay. A big contributing factor is that the staff (Erik at the front desk, Rocco at the bar, Shekara in the concierge lounge) are all great and they have been there for a while - it is great to see familiar faces when traveling.

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Helpful?
Thank Gene S
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Hats off to Eric, Rocco and Shakira who go above and beyond to take care of you. Thank you for your high recommendation to our property and we look...

Horsens, Denmark
Reviewed 4 weeks ago via mobile

Have been here a few times and like the hotel and business facilities that it offers. Rooms are nice and up to date. Great bar and restaurant. The hotel also offers a gym and pool. Hotel staff is very friendly.

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Helpful?
Thank alte_arild
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guests, Thank you for your 4-star review of your recent stay. We were glad to hear that our hote and our staff met and exceeded your expectations. It is our goal that every guest have the ultimate stay experience and we were delighted to hear that we were able to shine. We look forward to you continuing to...

Farmingdale, New Jersey
Reviewed 4 weeks ago

We had a wonderful time thanks to the hotel staff that goes out of its way to make your stay comfortable and enjoyable. Tony and "Big" Mike the van drivers will take you anywhere you want to go and will pick you up when you are ready to return. That is such a nice perk so you don't have to...

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Helpful?
Thank nan692017
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Hats off to our associates that went above and beyond to take care of you. Thank you for your high recommendation to our property and we...

Yoe, PA
Reviewed 4 weeks ago via mobile

Stayed one night, the room was clean and comfortable. The air unit was a bit loud but was good to drown out the loud party in the room beside us. Slept fairly well. The toilet seat in room 301 needs to be fixed, it is loose and slides around when you sit on it. The Jetted tub was a nice...

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Helpful?
Thank cuinthemoon
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 4-star review of your recent stay. We were delighted to hear that your room was clean and comfortable. I am very sorry that you had multiple discrepancies in your room but I assure you that I have addressed them with my team. Thank you for your candid feedback and we look forward to...

Reviewed 20 April 2017 via mobile

The lobby is updated, bright and modern but BEWARE!!! The hallways and rooms are dark and outdated. The carpets were stained and during my 3 night stay I noticed a few guests left their room service plates/glasses outside of their doors to be picked up and they never were picked up! I didn't see one cleaning crew member through my...

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Helpful?
1Thank 511mariavictorias
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest Thank you for providing us with your candid feedback regarding you most recent stay with us. We use the feedback from our guests as training tools to improve our staff and guest experience. We are upgrading our lighting in the hallways to make it brighter and we are installing brand new carpet in the hallways. We hope...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. Recently renovated. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 Lancaster Ave, Frazer, PA 19355-1817
Region: United States > Pennsylvania > Frazer
Price Range: $154 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Great Valley Hotel staff and other travellers.
6 questions
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Hershey, Pennsylvania
1 month ago
2 months ago
Boston, Massachusetts

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Questions? Get answers from Sheraton Great Valley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
V7441JBmonicas, 18 May 2017 | Read review
“I have been in 2nd, 3th, 4th and 5th floor, and all are good”
arqu_medess, 17 May 2017 | Read review
“5th floor has nice club room”
nan692017, 23 Apr 2017 | Read review
“Spring for the club level floor. The lounge is great and well stocked with an attentive staff”
walpoleexpress, 10 Apr 2017 | Read review
“Inside rooms facing the Outback restaurant”
scottkrobb, 2 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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