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Sheraton Great Valley Hotel

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Traveller (33)
Room & Suite (27)
Dining (9)

About

Location
Cleanliness
Service
Value
Discover a warm country atmosphere at Sheraton Great Valley Hotel, a comfortable and convenient hotel in Frazer, Pennsylvania located just outside of Philadelphia.
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Property amenities
Pool
Free parking
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals
359Reviews
66Photos
7Q+A
74Room tips
Traveller rating
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  • 67
  • 36
  • 27
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Popular mentions
As a frequent traveler to this hotel, I alway get exceptional service from Shakara on the 5th floor. She is very attentive to my needs as well as others as I have observed. Always very easy to get in and out in 5-10 minutes. Great job!!
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Response from Resort06857634850, General Manager at Sheraton Great Valley Hotel
Responded 1 week ago
Thank you very much for your review! We are proud that we have consistently exceeded your expectations as a frequent guest here at the Sheraton Great Valley Hotel!
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We were this hotel by a local hockey tournament. Rooms were nice, and everyone at the hotel was very accommodating. Hotel was convenient to many local restaurants, but hotel also had a bar and restaurant inside of it.
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Response from Resort06857634850, General Manager at Sheraton Great Valley Hotel
Responded 2 weeks ago
Thank you so much for your feedback! We are happy that we were able to exceed your expectations, and look forward to seeing you again at the Sheraton Great Valley Hotel! George Spilich General Manager
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An unexpected stay tuned out more pleasant than the reason for staying. My thanks to all friendly staff, particularly Shekara, whose smile and generosity on a pre-dawn winter morning, made my day (and is the driving force of this review).
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Response from Resort06857634850, General Manager at Sheraton Great Valley Hotel
Responded 2 weeks ago
Thank you so much for your feedback! We are happy that we were able to exceed your expectations, and look forward to seeing you again at the Sheraton Great Valley Hotel! George Spilich General Manager
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I stayed in this hotel last week. I work in the area but travel from out of town so I spent 100 days in 2018 working in Malvern, PA. It's the first time I've stayed at the Sheraton because the prices are double other Marriott/Sheraton properties and I pay for my room myself. I
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Response from Resort06857634850, General Manager at Sheraton Great Valley Hotel
Responded 2 weeks ago
Dear VCBeachGirl, Thank you for taking the time to share your valuable feedback. My name is George Spilich and I am the General Manager at the Sheraton Great Valley Hotel. It has come to my attention that the service and product you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 6102802080. I look forward to speaking with you in order to earn your future business here at the Sheraton Great Valley Hotel. Sincerely, George Spilich General Manager Sheraton Great Valley george.spilich@sheratongreatvalley.com 6102802080
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Context. I am a business traveller and spent 60+ nights in hotels in 2018. 90% Marriott chain. Positives: Bed was lovely. Soft sheets and very cosy // Colleen in bar is superb // Kindly upgraded - Thank you! Negatives: Maintenance on this place is shockingly bad. // Bathroom
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Response from Resort06857634850, General Manager at Sheraton Great Valley Hotel
Responded 1 week ago
Dear charlieSK, Thank you for taking the time to share your valuable feedback. My name is George Spilich and I am the General Manager at the Sheraton Great Valley Hotel. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future, as well as to have the opportunity to earn back your business here at the Sheraton Great Valley Hotel. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 6102802080. I look forward to speaking with you in order to restore your confidence in the Sheraton Great Valley Hotel. Sincerely, George Spilich General Manager Sheraton Great Valley george.spilich@sheratongreatvalley.com 6102802080
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All photosTravellerRoom & SuiteDining Pool & Beach
This is the bed in our Suite
Peeling wallpaper from the excessive moisture in the bathroom.
This is a vent in the bathroom, maybe for a fan. If so, it didn't work.
Here is some of the mold on the shower tile.
This is the grimy and mouldy vent in the bedroom (connected to the bathroom?)
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123456
Do rooms at this hotel have a fridge and or microwave?
yea i too had a small fridge no micorowave,
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How far from Lancaster
Google Maps mapped it as 57 minutes and 42 miles. Hope this helped.
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baby crib available?
Yes. As with all other hotels, you need to reserve ahead, but definitely available.
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Crib available?
I don't know. I was there w teens for a lacrosse tournament. Call the hotel directly as most have pack and plays.
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I was told it is is Malvern. Is there one in Frazier and one in Malvern
Hi! Malvern and Frazer are essentially the same location. Some maps don't recognize Frazer as a town, so list us as Malvern.
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12
"Ask for a room away from elevators and party guests."
"i stayed on the 3rd floor it was comfortable and quiet"
"All rooms are good"
"5th floor has a club room for breakfast and happy hour"
"Small Room. Ask for 5th Floor"
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12345615
PRICE RANGE
USD 112 - USD 246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton frazerfrazer sheraton
LOCATION
United StatesPennsylvaniaFrazer
NUMBER OF ROOMS
460
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