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Sheraton Great Valley Hotel

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238 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Millsboro, Delaware
Reviewed 6 days ago NEW

Most comfortable bed in any hotel I've ever been to. Jeanine at the lounge was great specially since it was a holiday and she worked a long day. I will definitely be back, soon. Checkin and checkout was great. The place is very clean,

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Helpful?
Thank jmkathome
ChadCouture, Owner at Sheraton Great Valley Hotel, responded to this review

Dear jmkathome, We're glad you enjoyed the beds. When you think about how many hotels a person sleeps in, that a great compliment! Jeanine has done a super job and is regularly recognized. We had a fantastic turnout for our Thanksgiving Day brunch and she had several people make comments about her. We have made sure to do our own...

Reviewed 1 week ago

This is an update of my previous review. As mentioned by the Operation Manager, wifi has been upgraded since my last review. The Internet connection is now always available. Thank you for upgrading the system.

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Helpful?
Thank guantech
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear guantech, We're so glad you were able to see some of the enhancements to our wifi. We recently added some additional access points to meet the increasing needs of our guests and heard many positive results. Thanks for taking the time to re-post your feedback!

Minneapolis, Minnesota
Reviewed 1 week ago

I've stayed at this hotel close to 100 nights in 2016. It's a very welcoming environment with very friendly and helpful staff that always make the effort to make my stay more comfortable. Shekara in the breakfast / club room is a friendly hostess that always exudes warmth and kindness - which is welcome after a long work day. She...

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Helpful?
Thank Greg H
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Greg H, Wow! 100 nights in 2016! Thank you so much for being such a loyal guest and for taking the time to write a review. We appreciate this hotel being your "home away from home" and we're glad to take care of you. Shekara is a staple at the Club Lounge as you know and we're happy to...

Frederick, Maryland
Reviewed 2 weeks ago

The staff at the Sheraton Great Valley are the best. Everyone is extremely attentive and friendly. Especially Shekara, the hostess in the Club Lounge. She is a ray of sunshine as each day begins and ends. She seems to enjoy her job and takes great care to do it well. She welcomes and reaches out to everyone who enters the...

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Helpful?
Thank m3feaster
Alexandria, Minnesota, United States
Reviewed 2 weeks ago

Mike Jasinnes rocks! Excellent service. Great attitude. Willing to go above and beyond at every turn. I had such a fabulous experience. I would highly recommend this hotel for business or personal travel.

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Helpful?
Thank Jill B
Reviewed 2 weeks ago

I am a Sheraton Platinum member and would like to state that Shekava in the member lounge is great and treats every one with a great morning/evening and provides whats requested with courtesy and great service.

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Helpful?
Thank Greg T
Fort Lauderdale, Florida
Reviewed 3 weeks ago

Hotel employees are great, they make you feel appreciated and special. Shekara from the Club Laugh made our day special every day. She is always welcoming, smiling, friendly and making sure we had everything we wanted. Would even put up with us even before leaving in the mornings or before they opened at 5:30pm as we worked most of the...

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Helpful?
Thank quirosmae
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Marco, Thanks for highlighting Shekara and the rest of the team for making you feel special. The Club Lounge is a great way to unwind and something unique with the Sheraton brand. We're glad you had a great stay. Thank you for taking the time to write a review.

Minneapolis
Reviewed 3 weeks ago

The entire staff id superb and attentive. Specifically, Jeanine, a waitress in the restaurant is uniquely gifted. She is incredibly, helpful, caring and personable. She it completely committed to making your experience exceptional and works incredibly hard for all her guests. She has an "owner mindset" in that she does whatever is needed to be done. She is a huge...

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Helpful?
Thank styrlup
Glen Burnie, Maryland
Reviewed 3 weeks ago

We decided on a King size room this time (we usually do the double beds,) and our room had a tub with jets. It was amazing! The staff is always helpful and inviting. There was a pool party happening in the pool area, so we didn't get to swim. I think the pool was still open, it was just weird,...

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Helpful?
Thank Emily H
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Emily H, Thank you for staying with us and sharing your feedback. The suites with jetted tubs are a nice treat so we're glad you were able to enjoy them. The pool is open to all guests and we never limit or hold parties for any particular group. It often get busy as certain times and sometimes you may...

Malvern, Pennsylvania
Reviewed 4 weeks ago

spent time at the tavern, chatting with a few friends and having happy hour drinks and snacks; our waitress Jeanine was very attentive and informative about the new menu, prices, etc., showing us what the specials were for the evening. We only spent time at the tavern, so I can't rate the hotel although I'm a local and I can...

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Helpful?
Thank esbyrne2016

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. Recently renovated. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 East Lancaster Avenue, Frazer, PA 19355
Region: United States > Pennsylvania > Frazer
Price Range: $123 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Great Valley Hotel staff and other travellers.
3 questions
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Boston, Massachusetts

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Questions? Get answers from Sheraton Great Valley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is an interesting old Swiss Gothic mansion across the street”
 of 5 bubbles greghS8475LP, 29 Nov 2016 | Read review
“The Club floor was well worth the slightly higher rate.”
 of 5 bubbles m3feaster, 18 Nov 2016 | Read review
“Go with the King room for the Jetted tub!”
 of 5 bubbles H3061PCemilyh, 15 Nov 2016 | Read review
“Ask for a room away from the highway.”
 of 5 bubbles Jcjlcsjlc, 26 Oct 2016 | Read review
“Join the Starwood/Sheraton club”
 of 5 bubbles JennBo92694, 10 Oct 2016 | Read review
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