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Sheraton Great Valley Hotel

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Sheraton Great Valley Hotel
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255 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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New Boston, Michigan
Reviewed 2 days ago NEWvia mobile

This is a solid full service Sheraton. It is an older building but in good condition and service is great. The location is convenient to many restaurants and retail businesses. They also have a great conference facility.

Thank Errol T
Travelers Rest, South Carolina
Reviewed 1 week ago

Very nice hotel, with a good set of people on site. The place is clean, simple, and I find it incredibly convenient. It has everything I was looking for during my stay. I plan to be back regularly... I think most reviews here are on par, Shakira in nice and serviceable- she's alert for the business travelers, and the food...

1Thank javene71
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Javene71, Thank you very much for your kind words. We agree that Shakira is a superstar. We will make sure to let her know how you feel and give her the praise she deserves. We are deeply sorry that you did not enjoy your experience at the bar with Rocco. We shared this feedback with him and he is...

San Jose, California
Reviewed 3 weeks ago

Myself and my team use this hotel every time we travel to the area. The customer service is amazing. Rocco, Shekara and Eric make it feel like home....Being so close to QVC makes it super convenient..

Thank scottkrobb
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Scottkrob, I would like to thank you for choosing the Sheraton Great Valley Hotel for your home away from home. We appreciate all of your wonderful comments and we are glad you enjoyed your stay with us. Rocco, Shekara and Eric are definitely an asset to our team and I will certainly share your kind words with them. With...

Los Angeles, California
Reviewed 5 weeks ago

I'm Lifetime Platinum with Marriott. This was my first stay at a former Starwood property in quite a while. I enjoyed my stay at this Sheraton. The rooms were very clean and updated. The staff was very friendly. The food in the restaurant was good. I enjoyed access to the lounge and had breakfast there each morning. Shekara was attending...

1Thank mshrimplin
Toronto, Canada
Reviewed 17 February 2017

I would say the hotel is decent. Not the fanciest or the most updated but it does the trick. Never really have much issues when I stay here. I usually come because the staff is very good. Shekara that works in the lounge is awesome!! 5 stars for her especially. Thanks for your hard work Shekara!

Thank Duhwan
Dallas, Texas
Reviewed 15 February 2017

Our team chooses this hotel time over time because of their people. Janine, Shakira, Eric, Mike, and Rocco. We have many stories on each of them and we drive further just to stay with them. I hope that the management team understands the value they have in these people. We have been there a numerous times. Each time they meet...

Thank Kate B
Reviewed 10 February 2017

I stayed overnight during a weather emergency for my employer and found my experience to be good from the start. After a little confusion about the pre-arranged agreement between my employer and the hotel about expense reporting hotel meals, Eric at the front desk and Jeanene at the bar bent over backwards to make things right, even when they were...

Thank Shawn E
Reviewed 10 February 2017

Janine was the most helpful server. At breakfast we had issues where servers would not let us bill to our room while on a company trip. Janine was able to refund our breakfast bill and charge it to the room. Her customer service was incredible when many others were unwilling to assist us with questions. 20+ of us when to...

2Thank Meghan H
Toronto, Canada
Reviewed 2 February 2017 via mobile

The hotel is easy to find and close to the highway. The staff was welcoming and efficient. The rooms like the rest of the hotel was clean and well kept. There is a decent, hot buffet breakfast in the morning but is an additional cost. There is a bar inside the hotel which is also handy to have. There is...

Thank Nigel S
Atlanta, Georgia
Reviewed 30 January 2017

I recently came here for work after a year and a half and I must say that I was highly disappointed. If you take a look at my review history you will see that I rarely write bad reviews (I am not too high maintenance). I have stayed at this hotel in the past and it was decent. It was...

Thank ImranSAP
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear ImranSAP, Thank you being a loyal Starwood Preferred Guest Platinum member and frequenting our property when we know it might be a little further from your office. We've reviewed your feedback with our food & beverage team to ensure they are aware that our kitchen never closes before 11pm. Please accept our apologies for the the challenges you encountered...

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  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. Recently renovated. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 Lancaster Ave, Frazer, PA 19355-1817
Region: United States > Pennsylvania > Frazer
Price Range: $129 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Great Valley Hotel staff and other travellers.
5 questions
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21 days ago
Boston, Massachusetts

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Questions? Get answers from Sheraton Great Valley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside rooms facing the Outback restaurant”
 of 5 bubbles scottkrobb, 2 Mar 2017 | Read review
“Each room I have stayed in has been a great bed.”
 of 5 bubbles C1600ZZkateb, 14 Feb 2017 | Read review
“Hotel is situated close to US 202, so there is a little road noise. The East wing is quieter than the rest of the hotel.”
 of 5 bubbles 911shawne, 9 Feb 2017 | Read review
“Check out the White Horse Tavern”
 of 5 bubbles mmento9, 29 Dec 2016 | Read review
“there is an interesting old Swiss Gothic mansion across the street”
 of 5 bubbles greghS8475LP, 29 Nov 2016 | Read review
5 of 5