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Holiday Inn Express Exton - Lionville

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Traveller (15)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent57%
  • Very good23%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“pour house”(10 reviews)
“front desk”(41 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Additional information
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (334)
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All reviewspour housefront deskmall across the streetwithin walking distancebusiness tripgreat place to staysoccer tournamentvalue for the moneydefinitely stay here againstaff was friendlybreakfast areabeds were comfortablecollegerefrigeratormaintenanceclerk
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11 - 15 of 328 reviews
Reviewed 7 October 2017 via mobile

Fairly clean hotel but there was no hot water in the shower. The front desk didn’t answer the 4 times I called down to let them know. I got through to the manager’s number, but no one came up to check on it. I called...More

Thank Danielle S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Exton - LionvilleResponded 21 October 2017

Dear Danielle S, Thank you for your recent stay with us and reviewing our property. I am very sorry for the inconvenience you had due to no hot water in the shower. I am also sorry that the level of service you received fell below...More

Reviewed 17 September 2017 via mobile

Very clean and had everything that was promised. The reception desk associate was clearly overwhelmed, but she handled it like a pro and was very warm and kind despite it all. She did a great job. Promote her!

Thank Mike O
Reviewed 15 September 2017

A few weeks ago one of your staff was excellent.She was Sammy from the front desk.She was patient with the kids, and parents who did not want to leave the pool, some of whom were rude.Handled it well!

1  Thank singerstar2
Reviewed 26 July 2017 via mobile

Old carpets. Hope they upgrade soon. Not HI Express quality. Bed feel like metal springs. Much too be desired. Will not stay here again. Disappointed and not used to HI Express poor quality. Refrigerator noise and lot of scuff marks on wall.More

Thank Edward D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Exton - LionvilleResponded 9 August 2017

Hello Edward D! Thank you for taking the time to review your experience at our hotel. I'm sorry to learn that multiple issues marred your stay such as with the state of our carpet, bed comfort, and noise from your in-room refrigerator. It is always...More

Reviewed 26 June 2017

Good value, but did not have a fridge in it, Needs to have a fridge in every room. Staff was good and helpful. No problems encountered during my stay. Location was good and very easy to find. Good bed.

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Thank parkerstanley
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 109 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (21)
Dining (5)
Pool & Beach (2)
Questions & Answers
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Juggalo_outlaw
15 August 2015|
Answer
Response from Brian G | Property representative |
No mini bar, however, the majority of our guest rooms are equipped with a refrigerator and microwave. Please be sure to specify and/or select this room package when making your reservations. We also have 10 restaurants... More
0
Votes
Room Tips
"Don't stay here"
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"Nice Rooms, and some staff."
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"Not much room between the toilet and bathroom door."
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"I cant say anything but clean and tidy"
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