We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewspour housefront deskmall across the streetwithin walking distancebusiness tripgreat place to staysoccer tournamentvalue for the moneydefinitely stay here againstaff was friendlybreakfast areabeds were comfortablecollegerefrigeratormaintenanceclerk
Fairly clean hotel but there was no hot water in the shower. The front desk didn’t answer the 4 times I called down to let them know. I got through to the manager’s number, but no one came up to check on it. I called...More
Thank Danielle S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Exton - LionvilleResponded 21 October 2017
Dear Danielle S,
Thank you for your recent stay with us and reviewing our property. I am very sorry for the inconvenience you had due to no hot water in the shower. I am also sorry that the level of service you received fell below...More
Very clean and had everything that was promised. The reception desk associate was clearly overwhelmed, but she handled it like a pro and was very warm and kind despite it all. She did a great job. Promote her!
Old carpets. Hope they upgrade soon. Not HI Express quality. Bed feel like metal springs. Much too be desired. Will not stay here again. Disappointed and not used to HI Express poor quality. Refrigerator noise and lot of scuff marks on wall.More
Thank Edward D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Exton - LionvilleResponded 9 August 2017
Hello Edward D!
Thank you for taking the time to review your experience at our hotel. I'm sorry to learn that multiple issues marred your stay such as with the state of our carpet, bed comfort, and noise from your in-room refrigerator. It is always...More
Good value, but did not have a fridge in it, Needs to have a fridge in every room. Staff was good and helpful. No problems encountered during my stay. Location was good and very easy to find. Good bed.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
No mini bar, however, the majority of our guest rooms are equipped with a refrigerator and microwave. Please be sure to specify and/or select this room package when making your reservations. We also have 10 restaurants... More
No mini bar, however, the majority of our guest rooms are equipped with a refrigerator and microwave. Please be sure to specify and/or select this room package when making your reservations. We also have 10 restaurants within walking distance and 2 shuttles to take you to grocery stores nearby.