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Fairfield Inn Philadelphia Great Valley/Exton

Fairfield InnUSD 119*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 119*
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USD 121*
USD 121*
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Fairfield Inn Philadelphia Great Valley\/Exton
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263 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Philadelphia Great Valley/Exton
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Showing 262: English reviews
Edison, New Jersey
Reviewed 2 August 2013

My stay at this hotel was great and staff was good. overall . Susha and all the staff at front desk were professional and helpful. my experience is great and I will recommend this hotel for my friends

Review collected in partnership with this hotel
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Helpful?
2Thank Venkata K
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for your kind words and taking the time to leave a review! It is all about our Guests at the end of the day, and I am very blessed to have a Staff that puts their hearts in what they do. They are not just about getting a paycheck every two weeks, they love what they do.

Palos Hills, Illinois
Reviewed 26 July 2013

My family (me, my wife, and 16-month old) made our way to PA and decided to stay at the Fairfield Inn based on the experiences I have had at other Marriott hotels. Was I wrong.. First before I go into the negatives, the positives are Erika was sweet as can be and a real joy (I can't say the same...

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Helpful?
1Thank Chicagoan81
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Erika has excellent Customer Service Skills, and we are very proud of her! I do sincerely apologize for the issues you encountered during your stay. The mistreatment by the staff member has been addressed at this time. We are slated for 4th QT Renovations, so we ask that you come back and give us another chance to "WOW" you and...

rochester ny
Reviewed 22 July 2013

We booked this hotel as we were in town for a lacrosse tournament. It was pouring rain when we arrived and we were very tired from our drive. My husband unloaded the car with all our belongings as the rain was pouring through the overhead canopy. By the time he had the cart full and in the hotel my son...

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Helpful?
1Thank calvieRochesterNy
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

I again apologize for the issues you encountered during your stay with us, and again, in the delay in getting back to you. We appreciate your choosing us for your lodging needs, and for your honesty. We always strive to "WOW," each and every Guest, and as I stated, it was obvious that we did not "WOW" you as our...

Virginia Beach, Virginia, Usa
Reviewed 19 July 2013

Our stay was outstanding from the moment of checkin until we left. Erika at the front desk was superb offering tips, coffee, directions, etc. Really made our stay enjoyable. All the staff were very professional and helpful. Facilties were great. Hotel was packed for a lacrosse tournament, but the staff handled the crowd well. Great value. Paul E. - Virginia...

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Helpful?
Thank PaulE387
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for taking the time to write a review! Erika is one of our many "Stars," and we are very proud of her! Please visit us again soon.

New Jersey
Reviewed 16 July 2013

My husband and I were travelling through to Virginia and needed a place to stop for the night. The front desk attendant was very nice, and helpful. The room was quiet and comfortable, and there was a microwave and fridge. The mattress was adequate, and the room was clean. The air conditioning worked wonderfully, and we were very happy about...

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Helpful?
Thank DebobNewJersey
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for choosing to stay with our "family! We have a goal to treat each and every Guest as though they are staying in our "home," not just a Hotel. Come and see us again!

Reviewed 13 July 2013

Admittedly, when you book at a Fairfield Inn, your standards are lower to begin with. But this hotel still managed to fall well well below them. At check-in, I want into the hotel lobby at 6pm. No one is around. I say hello out loud to see if anyone is around. Suddently, an Fairfield employee runs out and yells at...

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Helpful?
Thank MarkJMinneapolis
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for giving your honest insight regarding your stay with us. We can not fix what we are not aware of, and we are immediately addressing the issues you commented on. Please consider staying with us again so that we have another chance to "WOW" you!

Pittsburgh, Pennsylvania
Reviewed 12 July 2013

Room was ok but the mattress was poor for a Marriott property. Staff was very friendly and the restaurant was fine. I guess I'm used to all levels of Marriott properties being way above average. Location was great since it was easy on and off from the Pennsylvania turnpike. Also found a couple dead bugs in the morning which is...

Review collected in partnership with this hotel
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Helpful?
Thank mnc10252016
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for taking the time out of your busy schedule to let us know about the things you observed during your recent stay. We take our Guest's input very seriously, and will address the issues your described.

Saint Charles, Illinois, United States
Reviewed 11 July 2013

I would stay here again over other higher priced hotels. Good customer service and very clean facilities. They were always cleaning when I was there. They weren't excellent only because their breakfast eggs and sausage weren't very good. However, they provided some reasonable food to start out the day comparably to other hotels that don't provide anything at a higher...

Review collected in partnership with this hotel
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Helpful?
Thank JAC2_70
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

Thank you for choosing to stay with us here in Exton! You deserved good Customer Service and a Clean Room. Please visit us again soon!

Shelton, Connecticut
Reviewed 11 July 2013

This hotel was very clean. Hotel staff was helpful and eager to serve. It was a very hot weekend during our stay, the hotel and our room remained very comfortable. The hot breakfast had a good variety and everything was delicious. Exercise room was very small with only 2 treadmills and 1 elliptical. We have never stayed in a Fairfield...

Review collected in partnership with this hotel
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Helpful?
Thank Person P
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

We were honored to have you stay with us recently, and appreciate your kind words! Please do come back again and let us spoil you all over again!

South Carolina
Reviewed 6 July 2013

I arrived without a reservation at 11:00 pm and the young man at the front desk was very helpful and kind. I had a nice room, clean, comfortable with absolutely no problems. I'm a platinum Marriott member and am usually asked "points or gift" which means I get point towards free nights or a snack. Their policy is that you...

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Helpful?
Thank DonnaSC
phlexgm, General Manager at Fairfield Inn Philadelphia Great Valley/Exton, responded to this review

We are glad that we were able to meet your needs during your recent stay with us! We go out of our way to "WOW" each and every Guest, especially Marriott Reward Members. Come back and visit soon!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Completed full renovations in 2016-2017! Located 30 miles west of Philadelphia, Chester County GPS/Online Mapping: Use 1 East Uwchlan Avenue, Exton-PA 19341Free Full Hot Breakfast104 Rooms, Heated Indoor Pool, Room Types: Doubles, Kings, King Sofa's,Exercise Room Free WiFI45 Minutes from Center City Philadelphia30 Minutes from Lancaster20 Minutes from King of Prussia Mall15 Minutes from United Sports Training Center-Downingtown15 Minutes from West Chester ... more   less 

Additional Information about Fairfield Inn Philadelphia Great Valley/Exton

Address: 5 N Pottstown Pike, Exton, PA 19341-1226 (Formerly Fairfield Inn Philadelphia Exton)
Region: United States > Pennsylvania > Exton
Price Range: $131 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Philadelphia Great Valley/Exton 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Fairfield Inn Philadelphia Exton Hotel Exton
Fairfield Inn Exton
Fairfield Exton
Exton Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Philadelphia Great Valley/Exton staff and other travellers.
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Questions? Get answers from Fairfield Inn Philadelphia Great Valley/Exton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 3rd floor”
jtwned24, 5 Mar 2017 | Read review
“I always ask for a room to TOP floor to avoid noise from above.”
ClinchMtnMan, 20 Feb 2017 | Read review
“Avoid the highway side.”
FF13, 29 Oct 2016 | Read review
“The first floor is under construction. Stay clear of the second floor to avoid noise from the first floor.”
HonestJD, 16 Oct 2016 | Read review
“If you have a pet, you'll stay on the 1st or 2nd floor. If you don't like to be near pets, ask for a higher floor.”
beelacat, 1 Aug 2015 | Read review
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Prices are for 1 room, 2 adults
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