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Red Roof PLUS+ Philadelphia Airport

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Red Roof PLUS+ Philadelphia Airport
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205 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Philadelphia, Pennsylvania
Reviewed 29 August 2016 via mobile

Comfortable hotel not far from the Philadelphia hotel. It's located between a Philly Diner and a Denny's. Most anything else would require a car. Parking is included in the hotel rate. The staff at the front desk of the hotel was friendly and helpful.

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Helpful?
Thank Philly700
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Guest, thank you for taking your time to write our review. I am glad my staff was able to deliver a friendly and helpful atmosphere for you and I will be sure to share your comments with them. Thank you gain for your positive comments and we hope to see you again soon.

Reviewed 26 August 2016

I highly recommend this hotel for anyone. Everything about my stay has been great! My deluxe room was very comfortable and spotless. Everything was peaceful and quiet as well. Most of all, JANET- as the customer service rep in the office was FANTASTIC. She was very accommodating. I had a issue with booking my reservation through Agoda online ( Of...

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Helpful?
Thank Pamela R
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Pamela, it is so refreshing to see people take their time to say something positive about their stay in our hotel, for that I am very grateful. I will be sure to share your comments with my staff and especially Janet who clearly made the biggest impact on your stay. Thank you again for your time and comments and...

Philadelphia, Pennsylvania
Reviewed 25 August 2016

Unmade beds, dirty rooms and an unconcerned, unapologetic staff highlight this hotel. There are so many decent hotels in that area with comparable rates that you should never book a room at this hotel.

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Helpful?
1Thank lou9950
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Hello and thank you for taking your time to give us your review. I am sorry that we were unable to meet your expectations, it is unusual for us not being able to satisfy a guest. Just like any other business there might be some isolated issues that could be fixed and prevented and I am very sorry that my...

West Chicago, Illinois
Reviewed 25 August 2016 via mobile

Emergency visit east. Needed place to stay near airport before morning flight home. Room was clean. Desk clerk friendly and kind. Quality what I'd expect at a RRI. Close to airport but did not provide shuttle, so needed to rent car an extra day. Utility workers staying there with their vehicles. Not a problem - just a fact.

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Helpful?
Thank eelliott2015
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Elliott, thank you for your review. I am glad that we were able to provide a comfortable and clean place to stay for you during your emergency stay in Philly. I hope you think of us next time your are in the area. Thank you again for your review.

Reviewed 24 August 2016 via mobile

I stayed here for 5 nights, and at the fifth night I found bedbugs after investigate my self on the bed, because all over my body was itching. I call to front desk and explained everything. And gentleman says "do you wanna check out?" Wow.. 1 in the morning, guest found a bedbug, and front desk asked me check out???...

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Helpful?
Thank Jin H
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Hello and thank you for posting your review. We take claims about bed bugs very seriously and I can assure you that your room was checked by Ecolab and appropriate measures were taken. Also, I will be sure to address with my staff the way they handled your claim and they will be held accountable for their performance, my sincerest...

Reviewed 11 August 2016

It's all relative, but coming from the Westin in downtown Houston to this place was a major letdown. Staff was friendly enough, though they stayed behind their bullet proof protective shield. Room was decent size but I couldnt bear to walk barefoot on the floor. Smells like they only recently converted to non-smoking. Plumbing fixtures were marginally functional, amenities did...

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Helpful?
Thank Steve S
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Steve, Thank you for your review. Unfortunately it is township's ordinance to have a vestibule locked during night hours, I am sorry that it gave you a bad impression. Also, we get a mix of different travelers being an Airport property and we have plenty of people wearing suits, uniforms or casual attire, so I am sorry if you...

Reviewed 5 August 2016

We arrived on the 3rd of July after we had a bad experience with the previous hotel. We were received with a smile by Janet Jackson and made our stay and experience a one we will not forget anytime soon. We would like to thank her and may the good Lord bless her and she must just keep up the...

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Helpful?
Thank Tiny's Driving ... M
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Guest! Thank you so much for your kind words and positive feedback about Janet, I will make sure she read your comments. Our goal is to make each and every customer feel welcomed, comfortable and special with every stay. I am very happy to hear that Janet was able to deliver. It was a pleasure to have you stay...

Reviewed 1 August 2016

The staff at this hotel were very friendly, they gave us free bottled water and a few complimentary snacks as well as let me print off my next mornings' boarding passes. The hotel was very near the airport. We stay there the Monday night of the Democratic National Convention so I considered us lucky to get a room at a...

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Helpful?
Thank LJMK1
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear guest, thank you for taking your time to tell us about your stay. I am glad to hear that my staff was friendly and we were able to accommodate you during the DNC as every hotel was booked as you stated earlier. I am sorry we did not meet your expectations about the appearance of our elevator even though...

San Diego
Reviewed 30 July 2016

Our stay was very pleasant. The room was clean, the staff helpful and housekeeping did a great job. This hotel was about twenty minutes from downtown and about fifteen from Citizens Bank Ballpark. There was a Denny's next door and the Philly Diner on the other side. Very convenient for a late bite to eat. Even though this hotel is...

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Helpful?
1Thank Ann D
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Ann, it is always nice to hear something positive on Trip advisor and to see people take time to say positive things vs negative, for that I am very greatful. I will be sure to share your comments with my staff. Thank you again for your post and we hope to see you in your future travels.

San Jose, California
Reviewed 29 July 2016

this red roof is close to airport-- easy access. The staff is very friendly. Rooms are decent and clean... but the bed spreads are filthy -- take them off before you get into bed. The staff makes it very nice... but they have to make some changes

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Helpful?
Thank Barbara C
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Barbara, thank you for your review. I can assure you that our bed spreads are regularly washed and I am sorry that it made the appearance that they were not. Thank you for your comments about my staff I will be sure to share them with my staff. Thank you again for your post and we hope to see...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
This newly renovated Red Roof PLUS+ hotel is proud to offer brand new Premium rooms with upgraded amenities and service. The entire hotel has just finished a complete renovation. We invite you to let us "WOW" you on your next visit. ... more   less 

Additional Information about Red Roof PLUS+ Philadelphia Airport

Address: 49 Industrial Highway, Essington, PA 19029
Region: United States > Pennsylvania > Essington
Price Range: $100 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Philadelphia Airport 2.5*
Number of rooms: 134
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Also Known As:
Red Roof Inn Philadelphia Airport Hotel Essington
Red Roof Inn Essington
Essington Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Philadelphia Airport staff and other travellers.
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Queens, New York
Swedesboro, New Jersey
2 months ago
PA
over a year ago

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Questions? Get answers from Red Roof PLUS+ Philadelphia Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room on 2nd floor - towards the back of the hotel”
 of 5 bubbles JimS805, 3 Mar 2017 | Read review
“Stay on the top floor”
 of 5 bubbles floydd225, 13 Feb 2017 | Read review
“Stay somewhere else”
 of 5 bubbles rieserjj, 28 Jan 2017 | Read review
“Front desk arranged taxi to take me to airport - it was right on time”
 of 5 bubbles M3462GYchristinel, 23 Oct 2016 | Read review
“Beautiful location and trees in full fall colors”
 of 5 bubbles michaelfF4394GG, 20 Oct 2016 | Read review
5 of 5