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Great size rooms with lounge area and kitchenette and great location with easy access to Walmart; Wegman's. Close insterstate 90. Housekeeping is definitely sub standard and needs to be improved on. Had to complain a few times due to my room not being made up...More
1 Thank dekeledim
Response from Lori V, General Manager at Fairfield Inn Erie Millcreek MallResponded 1 week ago
Thank you for letting us know of your recent visit to our area. We will continue to work hard to earn your trust and loyalty. We will follow up on your comments and strive to improve. Best wishes for safe travels.
Stayed here over the weekend for a quick shopping trip to Erie, PA. We had never stayed here before. The rooms were clean and appeared to have been recently updated, although the TV was rather small and not much variety on channels. Staff was friendly....More
Response from Lori V, General Manager at Fairfield Inn Erie Millcreek MallResponded 2 weeks ago
Being next to the Millcreek Mall and I-79 makes a great destination hotel for American and Canadian shoppers alike. Thank you for taking the time to let us know about your recent visit. We apologize that we did not replenish our breakfast items as quickly...More
The extent of the housekeeping for our stay was clean towels, trash emptied, & the bed was made. Breakfast was ok, I missed some sort of pastry (danish/donuts) or cereal. Breakfast & front desk staff were very friendly & helpful.
Response from Lori V, General Manager at Fairfield Inn Erie Millcreek MallResponded 6 October 2017
Thank you for your feedback. We will work hard to make your next stay more than "ok". We appreciate you choosing our Fairfield Inn with so many choices out there.
We have stayed at may Fairfield Inn and Suites and I think one was the most disappointing. The staff was very friendly but unprofessional in appearance, The carpeting is very worn and there were numerous marks on walls, lamp shades etc in the room that...More
Thank Rodger P
Response from Lori V, General Manager at Fairfield Inn Erie Millcreek MallResponded 24 September 2017
Thank you for taking the time to complete our survey. I am disappointed to hear that you did not enjoy your stay. We appreciate your comments and will continue to work hard to earn your trust and loyalty.
My wife went up to Erie for our anniversary weekend back in July during the "Discover Presque Isle" weekend.
We had a wonderful time in Erie and a great, relaxing time at the Fairfield Inn as well.
The people working at the hotel were very...More
Response from Lori V, General Manager at Fairfield Inn Erie Millcreek MallResponded 11 September 2017
Thank you for taking the time to complete our survey. We greatly appreciate any and all feedback as it helps our team improve and make your stay even better next time. I have shared your comments with our team and they were delighted that you...More
USD 94 - USD 156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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