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Courtyard Erie Ambassador Conference Center

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243 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Erie Ambassador Conference Center
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Showing 243: English reviews
Milwaukee, Wisconsin
Reviewed 11 August 2015

We have stopped In Erie, PA for over 30 years of midwest to east coast driving. Peach Street and this hotel are our choice. To see the sunset on Lake Erie is always lovely. The staff at Courtyard always tries for to get us the best room and brings kind service to the table. Shout-outs to front dest Jennifer and...

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Helpful?
1Thank Mary W
Cherryll C, Front Office Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Thank you for for your kind words about your stay. We also agree that the sunsets on Lake Erie are amazing. I will pass on your shoutouts to Jennifer and Melissa, and we look forward to your next visit to Erie, PA.

Lansdale, Pennsylvania, United States
Reviewed 7 August 2015

Made a reservation back in January for an August stay. Requested 8 months ahead of time that there were special needs. Double checked on the needs and was affirmed over the phone that things were taken care of. They did not pay attention to the requests and made an evening stay extremely uncomfortable. They could not move rooms due to...

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Helpful?
1Thank Donna K
Cherryll C, Front Office Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Thank you for taking the time to review your recent stay at our property. I am very sorry that we fell short of your expectations during your stay.We appreciate you providing feedback, and will use your experience to better train staff to make sure this does not happen in the future. Please feel free to contact me at the Hotel...

Pittsburgh
Reviewed 7 August 2015

I was not thanked for being a Marriott Platinum rewards member on check in, I didn't get my guaranteed platinum arrival gift, and I didn't get any better of a room. No free breakfast or lounge access (not sure if they have a lounge though). Basically no benefit for staying here as a rewards member. Anyone who has Platinum status...

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Helpful?
Thank shopkins1994
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Thank you so much for taking the time to deliver such a thorough review of your recent stay at our property. I'm so sorry to hear that we fell short of your expectations, and I can certainly understand your perspective, especially as a valued Platinum MRW member. We appreciate you providing us with your feedback, as this is the priceless...

Cheektowaga, New York
Reviewed 3 August 2015 via mobile

We decided to spend a night and stay here at the Courtyard. The hotel was clean and large. The staff was friendly and accommodating to our room Request to have a jacuzzi tub. The only negative is the parking lot was full early in the evening and we had to park at an Applebee's in front of the hotel. I...

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Helpful?
Thank Barbiexoxotravels
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Thank you so much for taking the time to provide us such a great review about your recent stay. We sincerely appreciate your kind words, and are happy to hear you had enjoyed your stay. I did take note of your comments, and will see to it that they are considered as we move forward into renovation phases. Thank you...

Buffalo, New York
Reviewed 24 July 2015

On May 1st I booked 2 rooms for 2 nights at this hotel through Booking.com. When we arrived on July 17th the hotel only had one room reserved in my name. We were able to make due with the one room but it was an inconvenience for my group of 3 friends. The hotel blamed the error on Booking.com and...

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Helpful?
Thank AnnMarie K
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear AnnMarie K, I wanted to personally thank you for taking the time to provide us with such wonderful and honest feedback about your recent stay and experience with us at Courtyard Marriott. I'm so happy to hear that despite the inconvenience you had experienced, you still were left with a positive impression of our team members, and that is...

Reviewed 20 July 2015

Courtyard by Marriott Erie is an excellent family friendly place to stay. I want to say that Cheryl as well as other front desk staff went above and beyond for us. Everyone went out of their way to be accommodating and always greeted us, as well as others, with a smile. Our rooms were perfect. The pool, hot tub and...

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Helpful?
Thank Elizabeth H
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Thank you so much for your recent feedback about your stay! We're so happy to hear you enjoyed the service you had received from Cherryll and our team of service professionals, and we really appreciate your taking the time to recognize this. Your comfort is our top priority, and I'm so happy to hear that everything was to your liking....

Westcliffe, Colorado
Reviewed 20 July 2015

It had been a long day with issues. Pulled in without a res. They were able to provide a room. I asked an received a really good rate considering Friday night with stuff going on big time I was told. Asked for an received a bottled water. Wifi worked without a hiccup. No free breakfast but they do have a...

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Helpful?
Thank maninthewoods
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear Michael P, Thank you for taking the time to write a great review of our hotel. We take great pride to ensure every guest has their best stay ever at our hotel. I am glad we were able to accommodate you and you found everything we have to offer here very satisfactory. Again, thank you for taking the time...

Toronto, Canada
Reviewed 30 June 2015

It was my second stay at this hotel and not much have changed in 1 year. TV set is flat screen LCD now so yeah some improvement. Really good mattress and this time we asked for a room with balcony.. I believe the management is trying really hard to bring this hotel into 21st century. But they still have a...

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Helpful?
Thank mpuiu
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Thank you so much for your recent review of your stay at our property. You've provided us with some wonderful ideas and valuable insight that, unfortunately, as managers here every day, we don't quite get to see, so thank you so much for providing us your insight. I am happy to be the bearer of great news, that our property...

Rochester, New York
Reviewed 25 June 2015

Upon entering the hotel we were warmly greeted by Shelley, who acknowledged us as Rewards Members. Check-in was efficient and personable. We mentioned that we wanted a room on the first floor near the pool, and Shelley not only accommodated us, but actually showed us right to our room! The room itself was bright, spacious and sparkling clean, and we...

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Helpful?
Thank BiffBiffman
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Wow! I wanted to personally thank you for taking a moment to provide us such a wonderful review of not only our property, but also recognizing our individual team members by name. What a wonderful testament and compliment this is for Shelley and Jennifer, and I will see to it that your words are passed along appropriately! We're so happy...

ohio
Reviewed 21 June 2015

Surprised how run down this hotel looked. Furniture peeling, screen door to balcony broken, smelled like stale cigarette smoke. Badly in need of renovation. The king rooms also had this creepy whirlpool tube in the sleeping area, ugh.

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Helpful?
1Thank daisy1717
Michelle E, Guest Relations Manager at Courtyard Erie Ambassador Conference Center, responded to this review

Dear daisy1717, I am very sorry that your stay here at the Courtyard Erie Ambassador Conference Center was not an enjoyable one. As we do take great pride to ensure that each guest has a memorable stay with us, we have unfortunately fallen short on yours. I have extended your review to the correct hotel team to ensure room issues...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Erie Ambassador Conference Center

Address: 7792 Peach St, Erie, PA 16509-4727 (Formerly Courtyard Erie)
Region: United States > Pennsylvania > Erie
Price Range: $148 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Erie Ambassador Conference Center 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Courtyard By Marriott Erie Hotel Erie
Courtyard Erie
Erie Marriott
Erie Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Erie Ambassador Conference Center staff and other travellers.
1 question
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Pittsburgh, Pennsylvania

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Questions? Get answers from Courtyard Erie Ambassador Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of them? If you are trying get a balcony and do t waste money on whirlpool room. Penthouse is probably best.”
 of 5 bubbles Whatupg57, 29 Nov 2016 | Read review
“Choose a lower floor if you need alot of ice there are no machines on the upper floor.”
 of 5 bubbles 114joycec, 1 Nov 2016 | Read review
“Some of the rooms have balconies, and often you can request one when you arrive.”
 of 5 bubbles D3386TUnathans, 12 Oct 2016 | Read review
“Room with a balcony. The views are very nice.”
 of 5 bubbles S689IEelizabethh, 29 Aug 2016 | Read review
“Grab breakfast at the Safari Grill!”
 of 5 bubbles rmp153, 24 Aug 2016 | Read review
5 of 5
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