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Hilton Garden Inn Erie

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#8 of 38 Hotels in Erie
Certificate of Excellence
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Hilton Garden Inn Erie
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674 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Butler, Pennsylvania
Reviewed 30 July 2016

Highly recommend the hotel and the Safari grille! My only complaint was the hot tub was luke warm water. We ate at the restaurant in the hotel and thoroughly enjoyed our meals! Our waitress was amazing and the food was over the top! Even got dessert to take back to the room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelbX8259KS
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. Word of mouth is the best form of advertising and we truly appreciate your comments. I apologize that the hot tub was luke warm during your stay. Our maintenance staff is always vigilant in checking pool/hot tub temperatures. Thank you again for your kind comments.

Reviewed 29 July 2016

We often travel from the Chicago area to the east coast. This hotel is in the perfect spot for a mid-trip overnight. It is clean, attractive, comfortable, and the staff are friendly and helpful. There's a good restaurant on the premises. There's even Starbuck's coffee in the adjoining conference center.

Review collected in partnership with Hilton Garden Inn
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Thank 830marthah
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to review the Hilton Garden Inn Erie. Your comments encourage our staff to continually provide the very best to you, our loyal guests. Thank you again for your comments. We hope to see you soon!

Wilder, United States
Reviewed 29 July 2016

While traveling to Chicago we stopped for the night in Erie. Our stay at Hilton Garden Inn was easy and relaxing. My only regret was they don't have a continental breakfast. They do have a nice restaurant, but we wanted grab and go.

Review collected in partnership with Hilton Garden Inn
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Thank Sheila M
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. We are very pleased to hear your time with us was relaxing. We appreciate your review and we hope to see you again soon.

Springfield, Missouri
Reviewed 29 July 2016

Check in was quick and easy, despite the fact that we did not have a reservation. The hotel was clean and comfortable; we rested very well after a thirteen hour drive. The young lady at the check in was helpful and accommodating.

Review collected in partnership with Hilton Garden Inn
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Thank jqueen14
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. I am pleased to hear you enjoyed your stay and received a good nights rest. Sleep is very important while on a long road trip. We hope to see you again soon.

Topsfield, Massachusetts
Reviewed 28 July 2016

I travel to the Erie area frequently for business and usually stay at the Hilton Garden Inn. The rooms are clean and I find the adjustable firmness bed very comfortable. The staff is always friendly and attentive to my needs. The Restaurant is convenient the menu is limited but have eaten there numerous times and never had a bad meal....

Review collected in partnership with Hilton Garden Inn
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Thank Frank R
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

WOW, what a great honor! Thank you very much for your kind words and review. It is you, our loyal guests, who drive us to succeed and stand out amongst the vast array of hotels in the Erie area. We strive to exceed every guests expectations, every time they walk through our doors. Thank you again for choosing the Hilton...

Bengaluru, India
Reviewed 28 July 2016

I stayed from 18jun-1Jul on business travel. Hotel had a shuttle pick up & drop from airport. Big spacious rooms.Peach Street is a good area. Nearby: Burger Kind Apple Bee's Walmart Other pubs nearby Overall Good Stay. Comfortable beds. Daily cleaning. For the breakfast, hilton has collaboration with other hotel, so you can have buffet there and get charged it...

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Helpful?
Thank KarunaSangat
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. Our #1 goal is to provide our valued guests with a clean, relaxing, comfortable stay at our hotel and I am very pleased to hear that we achieved that during your time with us. Please come back to visit soon.

Red Hook, New York
Reviewed 27 July 2016

This is the second time I've stayed at the Hilton Garden Inn. I was here with my daughter, son-in-law and 3 grandchildren on our way west. We selected it because of it's easy access from the highway. We had a queen suite which had 2 very comfortable queen beds and a sofa that the 2 grandsons slept in. They said...

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Helpful?
Thank Lorrie U
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. We are very pleased to hear your family enjoyed your time with us, but I do apologize that you were not greeted as a Hilton Honors member and your room lacked a sufficient amount of toilet paper. Your comments will be reviewed with the front desk and...

Reviewed 25 July 2016 via mobile

We stayed here for my son's basketball tournament. Friendly staff. However, beds were very uncomfortable. Pool/hot tub was not working, and food was not very good.. Especially for the price. We stayed at a different hotel for half the price on the second night of the tournament, and had a much experience.

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Helpful?
Thank Frances M
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about your stay. Your comments will help us to improve our guest experience moving forward and we hope...

Reviewed 23 July 2016 via mobile

I called over a week in advance and made a reservation for a suite. I normally book online but called in this instance to make sure a room was reserved. We arrived at the hotel at 9:30 PM and they told me they could not give us the suite we reserved. Unfortunately with 3 kids in the car, the tiny...

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Helpful?
Thank Michael H
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. I apologize for the confusion with your guest rooms. I do recall your situation. If you would like, please contact me so we may discuss the situation further. Thank you again for your comments.

Philadelphia, Pennsylvania
Reviewed 23 July 2016

I visit Erie a few times a month, and have stayed at this hotel many times over the years. I actually thought I had written a raving review in the past but don't see it now. This place used to be my go to favorite hotel in the area. Always spotlessly clean and comfortable, amazingly friendly desk staff, and I...

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Helpful?
Thank Raymond S
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for posting your feedback regarding the Hilton Garden Inn Erie and please accept our sincere apologies. We take all comments we receive from our guests very seriously and your suggestions will help us improve our guest experience at our property. Again, please accept our apologies for the inconvenience you experienced. If we can help in any way, please...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Erie hotel is located nine miles away from the Erie International Airport in the heart of the Peace Street Business District - with downtown Erie and the waterfront Bayfront District only ten minutes away. You'll also find that we're near the Splash Lagoon Indoor Water Park, Waldameer Water World, the Erie Zoo, Presque Isle State Park, and the Presque Isle Downs & Casino. Guests who stay at our hotel enjoy our free WiFi, on-site lounge/restaurant, fitness center, indoor pool with hot tub, room service, flat-screen HDTVs with premium cable, in-room microwaves and refrigerators, as well as our 24-hour business center and on-site convenient store. Upgrade to a suite with separate sitting area and large whirlpool tub. We're also adjacent to the Ambassador Banquet and Conference Center featuring 21,000 sq. ft. of event space. ... more   less 

Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509-4793
Region: United States > Pennsylvania > Erie
Price Range: $119 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Erie 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Erie Hotel Erie
Hotel Style:
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Erie staff and other travellers.
12 questions
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Questions? Get answers from Hilton Garden Inn Erie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure, only stayed one night.”
Jennyflower_12, 30 Mar 2017 | Read review
“Top floor is rented out to a company. Never heard any noise coming from above when we stayed on the second from the top.”
Yvonner8r, 2 Mar 2017 | Read review
“Avoid the first floor- you will be near the pool and a loud hallway.”
BrianO271, 30 Nov 2016 | Read review
“Low Floor facing lake....quieter”
davidhF9671IR, 5 Nov 2016 | Read review
“ask about an upgrade!! :)”
michmoo, 30 Sep 2016 | Read review
5 of 5