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Comfort Inn

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215 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Portland, Maine
Reviewed 21 June 2014

OK, this was a decent place and I would stay here again Stayed here one night, 6/20/2014, and was pleased it was a decent place. I pulled up around 10pm and there were several people outside the front entrance in animated but pleasing chatter. The lobby had 4 or 5 groups of people talking, several had children under 12 years...

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Helpful?
1Thank echit1
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for your feedback and sharing your experience at the Comfort Inn with other travelers. We appreciate you taking the time to do so. It is always a pleasure to hear that a guest has enjoyed their stay at our facility. We look forward to your next trip to Erie and hope to see you again!

Erie, Pennsylvania
Reviewed 19 June 2014

I can start off by saying most of the staff is phenomenal. You HAVE to request new sheets to get them, they would turn down our room, but the sheets went untouched for over a week. There is not a gym, and there is an outside area, but no indoor pool. The continental breakfast is nice, they have fresh fruit...

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Helpful?
Thank sassypants777
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your stay at the Comfort Inn. While we do not have a fitness center on premise, we do offer day passes to one of the local establishments. These passes must be requested at the front desk. Thank you again for your feedback regarding your stay. We hope to see you in the future!

Sullivan, Illinois, United States
Reviewed 18 June 2014

This hotel was a nice, comfortable place to stay. The staff was friendly and helpful - gave us adjoining rooms. We arrived late and desk clerk let us know there was juice and yogurt, etc. if any of us were hungry. We've stayed here before and will again.

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Helpful?
Thank Becky L
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for staying at the Comfort Inn. We appreciate the kind word of praise for our staff members. We thank you for your continued patronage and look forward to your next stay.

Wiesbaden, Germany
Reviewed 17 June 2014

I have stayed here quite a few times. The staff was great and accommodated my needs. They recommended so many places. Quiet area with alot of restaurants around. The breakfast wasn't bad but if you are expecting a 4-star meal, snap out of it! Quality with affordable price is something Erie lacks when I comes to hotels/motels. This place is...

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Helpful?
Thank ahuxley
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for complementing the staff! Kind words go a long way for customer service agents, and are much appreciated. We look forward to your next visit.

Tulsa, Oklahoma
Reviewed 13 June 2014

Arrived late and the check-in went smoothly until we got to our room. Door was ajar, but everything looked fine, so we tried to disregard. Kids go to use the toilet and it won't fully flush and then won't stop running. I checked the stopper myself and couldn't get it to seal, so we are now in a bit of...

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Helpful?
Thank RenegadeTraveler
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for choosing to stay at the Comfort Inn. I apologize that you experienced a couple of issues at the beginning of your stay. I am glad to hear that the rest of your stay went well. We do offer a daily rotation of eggs. I do hope to see you again if you are passing through the Erie...

Pittsburgh, Pennsylvania
Reviewed 10 June 2014

we had an overnight stay at this location and for the price. The location for our needs could not have been better. Very friendly staff, clean pool and great breakfast. We had a room with two queen beds and everything was clean with ample towels and a very nice bathroom. If we would have had to stay longer several things...

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1Thank louis p
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for choosing to stay at the Comfort Inn. We hope to see you in the future. Please request a refridgerator when you book your reservation, and we will do our best to get you one. We can also provide a multi-outlet plug for you as well. Thank you for your feedback.

Reviewed 1 June 2014 via mobile

The only negative comment that I have is that is located across the street from a noisy tavern. The room was clean and comfortable. Breakfast was great! Good experience as we have with this hotel chain.

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1Thank Travel4512
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for staying at the Comfort Inn. I am happy to hear you enjoyed your stay and look forward to your return visit.

Chesterfield, United Kingdom
Reviewed 2 April 2014

Once again we chose the Comfort chain of hotels on this trip and we were not dissapointed. Very helpful staff, clean comfortable rooms and in a great location with plenty of restaurants bars ect, close to hand. Would certainly recommend Comfort to travellers on a budget.

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2Thank Steveb540
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for staying at the Comfort Inn during your visit to Erie. Thank you for recommending our property to other travelers. We look forward to your next stay!

Cleveland, Ohio
Reviewed 12 March 2014

Let me start with my arrival, Cindy at the front desk was more than accommodating as I thought I reserved a queen with micro and fridge and had not. She moved me in a flash and made sure my wake up call and late check out was set up. I was planning to check out at noon, today, and got...

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Helpful?
2Thank April R
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for such wonderful comments about our staff! It is a pleasure to hear that the guests are as proud of Cindy as we are! We look forward to your next visit, and hope that you don't have to stay because of being snowed in, but because you take a long vacation! Thank you for choosing to stay at...

Springfield - Springfield Township, Pennsylvania
Reviewed 10 March 2014

Another great stay at this location. Rooms are comfy and the heat/cool unit was quiet. I'm giving the room a poor cleanliness report. The room was very clean EXCEPT the bathroom vent. It was filthy full with thick dust and dirt. It has not been cleaned in countless months. IMO this is a management problem. MANAGER, it's obvious that you...

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Helpful?
1Thank LT80jack
Kerry S, General Manager at Comfort Inn, responded to this review

Thank you for the wonderful comments regarding our staff! We look forward to seeing you in the years to come, and hope that we can provide you with the same terrific customer service!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Comfort Inn

Address: 3041 W 12th St, Erie, PA 16505-3856 (Formerly Hampton Inn Erie - North)
Region: United States > Pennsylvania > Erie
Price Range: $94 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Erie
Comfort Inn Erie
Erie Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would stay on the first of second floor because it is in the flight path for Erie International Airport.”
mtnbikem34, 23 Apr 2017 | Read review
“Road can be noisy during the day. Just ask for room away from the front. Park and Fly available.”
KateMoves, 27 Sep 2016 | Read review
“Dont take 227. Tired room and poor functioning A/C”
137sicily2014, 6 Jul 2016 | Read review
“as for a room with a fridge”
kristinaj1327, 27 Jun 2016 | Read review
“ask for a room in the newer section, might be a little better”
miketC1371UJ, 23 Nov 2015 | Read review
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