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Sheraton Erie Bayfront Hotel

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#1 of 38 Hotels in Erie
Certificate of Excellence
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843 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Erie Bayfront Hotel
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Showing 835: English reviews
Reviewed 15 August 2015 via mobile

5***** We visited Erie, PA as a family, and had a wonderful time. The accommodations were excellent, room was extremely clean, and staff was wonderful. Waterfront Hotel, can't get any closer to the water. We enjoyed a boat ride on the Scally Wags Pirate cruise which is docked right out front of the hotel. Great dining right in the hotel....

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Helpful?
1Thank Maria K
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel! I am very happy to hear that you found the hotel to be upscale and classy! We pride ourselves on being the #1 hotel in Sheraton brand and I am glad that you got to experience it! We hope to see you in Erie again soon!

Oakville, Canada
Reviewed 14 August 2015

The hallways and rooms are immaculate. The staff are not sufficiently trained in the finer points of customer service. We stayed one night on points. The $12/night parking was added to our room, then removed because I was such a wonderful customer (check - nicely done). Little fight at the front desk upon checkout regarding putting the parking back on...

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Helpful?
1Thank Tamara P
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel. I appreciate you taking the time to inform me about the negative experiences you had at the hotel. I will definitely share this information with the staff so we can develop new process to correct this issued moving forward. We hope you get a chance to try our hotel...

Devon, Pennsylvania
Reviewed 13 August 2015

We were "upgraded" to the club floor "because of our loyalty" as SPG members. Our room was #815, which backs up to the elevators and the club lounge kitchen. The elevators concerned me, but didn't turn out to be a problem, but the kitchen was, since the staff slammed doors and otherwise banged around in there until 11:00 PM and...

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Helpful?
1Thank Larry D
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton Erie Bayfront Hotel. I appreciate you taking the time to leave a review of the hotel. I will certainly look into the issue you had with the Club Lounge and make sure we put some process and procedures in place to ensure this situation does not repeat itself. I appreciate you...

Chesterfield, Michigan
Reviewed 13 August 2015

We had a wonderful room overlooking the Harbor the room was big and had everything we needed for a great night and the bed was comfy! We had a excellent dinner on the outdoor patio overlooking the lake we watched the sunset then went into the bar area had had a couple of drinks and had great conversation with another...

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Helpful?
2Thank Karen K
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton Erie Bayfront Hotel and for taking the time to leave such a positive review! I am glad that you found our hotel and had such a wonderful stay. I also would like to thank you for the great sunset pictures that you downloaded on our Trip Advisor page. We hope to...

michigan
Reviewed 10 August 2015 via mobile

Happy happy customer! Got everyone a room in time to change from travel clothes to wedding clothes in time for a 3 o'clock wedding at the convention center. Very accommodating desk staff. Bar handled crowd before and after wedding. Great customer service, very clean rooms, great view, good location!

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1Thank bzmichigan
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your great review of the Sheraton Erie Bayfront Hotel for your recent visit for the wedding you attended. I am very pleased to hear that you enjoyed the bar and the staff service. We hope to see you in Erie again soon

Niagara Falls
Reviewed 8 August 2015

Great place to stay ! We stay there every summer ! Highly recommend !!! it is a family friendly place also, the kids really liked the pool and while they were swimming we were able to sit on the patio and watch them, very relaxing time.

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Helpful?
1Thank Maria Y
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your wonderful review of the Sheraton Erie Bayfront Hotel! I appreciate your fantastic review of the hotel and I am very happy that you enjoyed the service and swimming pool accommodations. We hope to see you in Erie again soon!

Yekaterinburg, Russia
Reviewed 7 August 2015

Very nice hotel on the Erie lakeside. Ask for lake view rooms and you'll get amazing picture right from your window (I had panoramic view - it's really wonderfull to stare at swimming ducks) Room was quite comfortable. Nice breakfast and other services. Swimming pool is big and quiet as I was alone (may be due to low season). It's...

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2Thank Андрей Б
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel! I appreciate your positive review and I am glad that you found the views of Lake Erie and the service at the hotel to be spectacular! We hope to see you in Erie again soon!

Reviewed 5 August 2015 via mobile

We stayed at the Sheraton Bayfront for a weekend away (only from 45 miles south, but worth it). The hotel is beautiful with an nice bar and amazing staff. It is convenient in location and there is plenty of parking within the garage. Cabs are easy to get if needed but it is a short walk to downtown restaurants and...

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Helpful?
1Thank joseph W
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent stay at the Sheraton Erie Bayfront Hotel! I am very happy to see that you enjoyed the bar, great staff service and cleanliness of the hotel. We hope you decide to make the trip to Erie again and stay with us!

Bridgeville, Pennsylvania
Reviewed 2 August 2015

My wife and I decided to take our granddaughter to Erie for a few days to visit Splash Lagoon and Windermere Park. We chose to stay at the Bayfront based on the reviews we saw on tripadvisor. The choice was perfect. From the moment we checked in, everything at this hotel is first class. The staff, from check-in to check-out,...

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Helpful?
1Thank Andrew K
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thank you for your recent stay at the Sheraton Erie Bayfront Hotel and for taking the time to write such a positive review! I am pleased to hear that you enjoyed the awesome views of Lake Erie and the amazing staff service at the hotel. We look forward to seeing you at the Sheraton again soon!

Pittsburgh, Pennsylvania
Reviewed 1 August 2015

I had a nice weekend stay at the hotel this month. Beautiful views of the bay from our room, prompt room service, and exceptionally friendly, accommodating staff. Everyone I encountered, down to housekeeping were very pleasant! We stayed on the 8th floor, which is concierge level, that has its own little lounge area where there are complementary coffee, tea, water,...

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Helpful?
1Thank Apurplesquirrel
Dan P, General Manager at Sheraton Erie Bayfront Hotel, responded to this review

Thanks for your recent review of the Sheraton Erie Bayfront Hotel. I am delighted to see that you enjoyed the great views of the Lake, the indoor pool and fitness center. I am happy you had a great stay with us and we looking forward to seeing you in Erie again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the new Sheraton Erie Bayfront Hotel,the area's first waterfront hotel. Enjoy the stunning Lake Erie views and an array of amenities designed with your comfort in mind. Guest rooms are highlighted by luxury bedding, free WiFi, and HD TVs. Dine in at the Bayfont Grill and enjoy a delicious menu of regional cuisine with breathtaking waterside views. The Sheraton Erie Bayfront Hotel's central location is also ideal for business, weekend getaways, or to discover the historical and cultural natural wonders of northern Pennsylvania. ... more   less 

Additional Information about Sheraton Erie Bayfront Hotel

Address: 55 West Bay Drive, Erie, PA 16507
Region: United States > Pennsylvania > Erie
Price Range: $172 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Erie Bayfront Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Erie Sheraton
Sheraton Erie
Hotel Style:
#1 Romantic Hotel in Erie
#1 Business Hotel in Erie
#1 Green Hotel in Erie
#1 Family Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Erie Bayfront Hotel staff and other travellers.
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Questions? Get answers from Sheraton Erie Bayfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The city view rooms are of the downtown and marina. The lake view rooms look out at Lake Erie. Both are good views.”
 of 5 bubbles LaurieM122, 29 Nov 2016 | Read review
“water views are more expensive”
 of 5 bubbles gymrats11, 7 Nov 2016 | Read review
“We had a room on the 2nd floor with a window on the bay. It was lovely”
 of 5 bubbles williammQ6647OP, 2 Nov 2016 | Read review
“Higher floors on either side have great views”
 of 5 bubbles MiddletownDave, 21 Oct 2016 | Read review
“Ask for a water view.”
 of 5 bubbles MomRocco, 19 Oct 2016 | Read review
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