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Sheraton Erie Bayfront Hotel

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Traveller (351)
Room & Suite (166)
Dining (38)
Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“club level”(60 reviews)
“bay view”(25 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Reviews (1,258)
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1,249 results
Traveller rating
810
287
90
39
23
Traveller type
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LanguageEnglish
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810
287
90
39
23
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All reviewsclub levelconvention centerbay viewbeautiful hotelwatch the boatsparking garagebicentennial towerstarbucks coffeepresque isleper daymaritime museumstate streetshort drivestaff was very friendlyspgconferencelakefront
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21 - 25 of 1,249 reviews
Reviewed 2 weeks ago via mobile

I highly recommend staying here to share the staff is knowledgeable and friendly kind and courteous always with a smile they Take care of your every need and make sure you're comfortable looking to come back soon

1  Thank Jason F
Response from Dan P, General Manager at Sheraton Erie Bayfront HotelResponded 2 weeks ago

Dear Jason F, Thank you for the wonderful 5-Star Review! We appreciate your feedback and will be sure to share with our entire Hotel Team. Thank you again and we look forward to welcoming you back soon!

A TripAdvisor Member
1
Reviewed 2 weeks ago

I was given a handicap room. My partner is tall so it was hard Bc everything was very low. They said they would move us. And we never heard anything. The room was misleading. It stayed that it faced the marina, this is not a...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Dan P, General Manager at Sheraton Erie Bayfront HotelResponded 2 weeks ago

Thank you for your recent stay and review of the Sheraton. I sincerely apologize for the problems you experienced with your recent stand and I certainly appreciate your feedback. I will be sure to follow up with my Operations Team and ensure they understand the...More

Reviewed 2 weeks ago

This is my third stay at this Sheraton. The outside property is absolutely gorgeous! Surrounded by the lake, the view is breathtaking. However, this time around I noticed the inside of the hotel is tired. We paid extra to stay on Club Level. What a...More

1  Thank Micheller0405
Response from Dan P, General Manager at Sheraton Erie Bayfront HotelResponded 2 weeks ago

Thank you so much for your recent stay review of the Sheraton. I greatly appreciate your honest feedback and I sincerely apologize that you did not have a great experience at the hotel. I will be sure to review your comments with my Operations Team...More

Reviewed 2 weeks ago

The bathroom didn’t smell good. The evening appetizers where all gone early. No one was taking care of them. I thought we were getting a nicer room. A little disappointed the view was very pretty though

Review collected in partnership with this hotel
1  Thank pzelechoski
Response from Dan P, General Manager at Sheraton Erie Bayfront HotelResponded 2 weeks ago

Dear pzelechoski, Thank you very much for your review and feedback. We will certainly be addressing the challenges you faced and hope to welcoming you back again soon!

Reviewed 2 weeks ago

We were in town for the Audra McDonald concert at Mercyhurst. The front desk and service was impeccable. Our only complaint would be that the restaurant portions were small and there weren't a lot of vegetarian options.

Review collected in partnership with this hotel
1  Thank wdp19672018
Response from Dan P, General Manager at Sheraton Erie Bayfront HotelResponded 2 weeks ago

Dear wdp19762018, Thank you for the 5-Star Review! We appreciate the feedback and will certainly share with our Team! Thank you again and we look forward to welcoming you back again soon!

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 148 - USD 336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Erie
#1 Green Hotel in Erie
#1 Business Hotel in Erie
#1 Romantic Hotel in Erie
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 148 - USD 336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Erie
#1 Green Hotel in Erie
#1 Business Hotel in Erie
#1 Romantic Hotel in Erie
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (351)
Room & Suite (166)
Dining (38)
Pool & Beach (15)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
slimdog1123
14 May 2018|
AnswerShow all 2 answers
Response from tw1956 | Reviewed this property |
You will need a valid credit card to book the room.
0
Votes
cruisingthrough1983
10 March 2018|
AnswerShow all 3 answers
Response from OldBob22 | Reviewed this property |
The fee is a one-time charge. Entering and Exiting is free to hotel guests. It appears that they regulate this by giving you a pass to place on your dash and they must check them at night to be sure people have paid... More
1
Vote
suz5552017
28 August 2017|
AnswerShow all 9 answers
Response from Dan P | Property representative |
Unfortunately, we do not have balconies. However, we do have room that face the Presque Isle Bay and the Marina. We hope to see you at the Sheraton Erie Bayfront Hotel soon!
0
Votes
Room Tips
"Specify bayfront or marina front room! Bayfront is looking toward Presque Isle Park and the Marina looks..."
billbestelectric
2 million years ago
Read review
"Clean the rooms."
Q1030SUdaniel
2 million years ago
Read review
"Make sure to check that there is enough regular coffee. "
814paulaz
2 million years ago
Read review
"lakeview rooms (even numbers) are great"
TerryP696
2 million years ago
Read review
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