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Hampton Inn & Suites Ephrata - Mountain Springs

Expedia.comUSD 176*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 216*
USD 176*
USD 216*
USD 176*
USD 216*
USD 176*
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Hampton Inn & Suites Ephrata - Mountain Springs
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662 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Ephrata - Mountain Springs
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Showing 656: English reviews
Floral Park, New York
Reviewed 10 July 2016 via mobile

This hotel was wonderful. It was clean, spacious, well lit. The front desk were quick to check you in. They were very informative. They were helpful with finding places to eat and letting us know what time breakfast was served. I liked it was 6-10am. They didn't rush you out. The lobby is big and you can sit and have...

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Helpful?
Thank OMag3
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Thank you for staying with us for your tournament; we hope your players did well! We appreciate the great review, especially about the food, which there is plenty of not only in the hotel but in Lancaster County. We are glad you would come back, and love that you provided future Guests with a great snapshot of what we have...

New York
Reviewed 8 July 2016

Love staying at this hotel every year! We come down from NY for a family party every July. Never lets us down. Staff is incredibly sweet and welcoming. So close to everything only 15 mins away from the town. Great little shops and places to eat on the block of the hotel too! Wouldn't stay anywhere else but here!!

Review collected in partnership with Hampton
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Helpful?
Thank jeanettes3172016
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Thanks for being a regular Guest! Hope you had fun on your annual trip, and we love hearing you wouldn't stay anywhere else. Since we are not going anywhere, we will see you next year! :)

boston, United States
Reviewed 6 July 2016

We were in Ephrata for a wedding and the hotel was great. Everything you'd want. Clean and spacious rooms, friendly service and an easy location. I would stay here again if I was in the area and we hope to be again soon.

Review collected in partnership with Hampton
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Helpful?
Thank Jean S
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We love hearing it was a happy occasion that brought you to our hotel. We would also love to see you again and hope that will happen (maybe for a baby shower next year...?) :)

Cleveland, Ohio
Reviewed 6 July 2016

My family and I have recently stayed at this hotel and were very surprised by the great customer service offered by all staff. Everyone was friendly and courteous. The breakfast Staff even made sure to provide my kids with coloring pages each morning and even remembers which characters they liked to have pages ready the next day. I thought the...

Review collected in partnership with Hampton
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Helpful?
Thank Matt F
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

If we are going to surprise our Guests with anything, we want it to be great service :) Thank you for noticing our Team's commitment to excellence! And our charming town of Ephrata is a delight to many, we are so glad you enjoyed that as well. We hope the artwork from breakfast found its way onto your fridge back...

Hawley
Reviewed 5 July 2016

The rooms were clean. Breakfast was included in the stay. The hotel had a pool and gym to use. The property was kept clean. There is an Applebee's restaurant right next door which is convenient. You can walk down town ephrata.

Review collected in partnership with Hampton
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Helpful?
Thank vincentrm2016
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Great place and great location - that pretty much says it all! Thanks for the shirt & sweet review. We hope to see you again on your next visit to Lancaster County.

Reviewed 4 July 2016 via mobile

Wow! What an excellent stay at the Hampton! The room was great-comfortable and clean! The complimentary breakfast was very very good! My kids loved going down for breakfast every morning. The all day coffee bar with fresh baked cookies was a very hospitable touch! The staff was friendly and hotel well maintained and managed!! I would recommend this hotel for...

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Helpful?
Thank 2CrazyPugs
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

First of all, we love exclamation points! Thanks for the enthusiastic review! Starting a review with "Wow!" is always a good thing :) We appreciate your comments about the hotel being well maintained and managed - we are getting ready for our 11th birthday and we have kept a commitment to excellence since opening and are glad it shows. Thakns...

Ebensburg, Pennsylvania
Reviewed 3 July 2016

The rooms are very over priced for what they are. Pool is tiny. Breakfast was mediocre, at best. However, the staff is very friendly. We enjoyed talking with those working the front desk throughout our stay. However, the rest of our experience was somewhat dissappointing.

Review collected in partnership with Hampton
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Helpful?
Thank janamS4582OX
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

Thank you for your compliments on our staff; we are very proud that our Team makes an impression that keeps us ranked in the top of the Hampton Brand. We are sorry to hear your stay was disappointing; most Guests love our heated indoor pool (small but mighty!) and the breakfast is our best amenity with hot eggs every day,...

Pompton Lakes, United States
Reviewed 3 July 2016

We keep going back to this hotel because it truly feels like our home away from home. The staff goes out of their way to be friendly, helpful and efficient. We just left and are ready to go back to totally relax and enjoy.

Review collected in partnership with Hampton
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Helpful?
Thank Joy V
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

When are you coming back? :) We love when Guests become family, and we have enjoyed watching the kids in the family grow up before our own eyes over the last ten years. Thank you for continuing to be our loyal Guests, and we can't wait to see you again!

Vineland, New Jersey
Reviewed 3 July 2016

Had a great time. The hotel was great. we were changed to this hotel because of overbooking in Mt. Joy. It was a great alternative, but far from our planned activity. Everyone was nice and friendly. They made it a pleasant stay.

Review collected in partnership with Hampton
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Helpful?
Thank Susan L
Diana B, General Manager at Hampton Inn & Suites Ephrata - Mountain Springs, responded to this review

We are so pleased you got to stay with us since our sister hotel was overbooked. Thank you for the lovely review; we are happy we were able to provide you with a pleasant stay, and look forward to seeing you again at either Mount Joy or back in Ephrata the next time you come to town.

Philadelphia, Pennsylvania
Reviewed 26 June 2016

This hotel was convenient, clean and comfortable. Complimentary breakfast was tasty. Staff was polite and helpful. The only issue I had was the shower water pressure was low. I would stay here again. Convenient to Lancaster attractions but yet secluded enough for rfor or to get work done.

Review collected in partnership with Hampton
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Helpful?
Thank denisek815

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 

Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Address: 380 E Main St, Ephrata, PA 17522-2535
Region: United States > Pennsylvania > Lancaster County > Ephrata
Price Range: $178 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn And Suites Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and other travellers.
4 questions
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Gurnee, Illinois
10 months ago
Johnstown, Pennslyvania
6 months ago
Long Island, NY
over a year ago

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Questions? Get answers from Hampton Inn & Suites Ephrata - Mountain Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for even number room”
Travelor527, 26 Apr 2017 | Read review
“Good hotel, customer service sucks.”
Megan415, 13 Feb 2017 | Read review
“There are several public computers in the breakfast area, but I doubt there is a separate business center.”
PastaFaN350, 29 Oct 2016 | Read review
“don't go to the local Applebbees's=worst ever”
marilynf918, 4 Oct 2016 | Read review
“We were next to the elevator shaft and it was still silent. No noises from anywhere and the hotel was full.”
LTraveler690, 24 Jul 2016 | Read review
5 of 5
Expedia.com
USD 176* /night
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Hampton.comUSD 176
Booking.comUSD 176
HotelQuicklyUSD 216
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Prices are for 1 room, 2 adults
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