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SureStay Plus Hotel by Best Western Elizabethtown Hershey

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Traveller (6)
Room & Suite (22)
Dining (2)
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Overview
  • Excellent23%
  • Very good43%
  • Average19%
  • Poor13%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
Concierge
2 Star Hotel
All hotel details
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
There are newer reviews for SureStay Plus Hotel by Best Western Elizabethtown Hershey
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Traveller rating
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49
24
17
3
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LanguageEnglish
29
49
24
17
3
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All reviewsholiday inn expressroom was cleanoff the highwaystay there againfront desk staffcomfortable hotelbreakfast was excellentnice place to stayconvenient locationyogurtcookiescollegepillowssinklobbypanightlight
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41 - 45 of 122 reviews
Reviewed 9 September 2015

Given the older age of this hotel, the rates being charged are too high. It appears there are very few competitors in the immediate proximity which would explain how the management gets away with sky high rates for an outdated hotel. Musty smell, old furniture,...More

1  Thank 00marvin177
Response from IHGCare, Guest Relations Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 24 September 2015

Dear 00marvin177, Thank you very much for your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not...More

Reviewed 1 September 2015

I stayed at this establishment last night, and was awakened by the sound of a woman screaming at a man as she walked down the hallway. She was clearly heavily intoxicated, and kept screaming that she was the General Manager and that he needed to...More

1  Thank Sheri L
Response from IHGCare, Guest Relations Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 17 September 2015

Dear Sheri L, We appreciate you sharing your experience online and we sincerely apologize for the inconvenience this unfavorable situation may have caused you. The incident you have described is definitely not what we expect from any of our employees, nor something that we take...More

Reviewed 28 July 2015

I always look to see if hotels have pools, especially when I take my granddaughters. I don't know how this slipped by. We arrived late and left early as wanted to go to a hotel that had a pool. This hotel had the average holiday...More

Thank crazyigues
Reviewed 27 July 2015

Came here for a wedding and Hershey Park Fun. The room was clean but had a damp smell to it. On the bright side the one became used to the smell pretty quickly but it does leave me to wonder where that smell is coming...More

Thank Gus T
Response from IHGCare, Guest Relations Manager at SureStay Plus Hotel by Best Western Elizabethtown HersheyResponded 12 August 2015

Dear Gus T, Thank you for staying with us and for writing a candid review. I am pleased you found our staff very pleasant, breakfast to be good and rooms to be clean. However, I regret that you found our rooms had a damp smell...More

Reviewed 14 July 2015

This review is very hard for me because I would love to give it a 5. The staff, especially Joanne On our arrival, were wonderful. Hotel was very clean.We had trouble with the air conditioner and it was immediately replaced. We used our points for...More

Thank CharL053
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 118 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 118 - USD 232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (22)
Dining (2)
Questions & Answers
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799christyf
6 June 2017|
AnswerShow all 2 answers
Response from rshafferhie | Property representative |
I would recommend Hair Dreams Salon. It's a Mount Joy address but just up the street. Kelly does a great job. Their phone number is 717-367-8998. You can tell them Rose told you to call!
1
Vote
kjmaggio
3 October 2016|
AnswerShow all 2 answers
Response from lsophia2016 | Reviewed this property |
I don't know if there are adjoining rooms. You will have to check with the hotel.
-1
Votes
smithm20j
6 June 2016|
Answer
Response from rshafferhie | Property representative |
Hello, No, we do not offer this service. We can give you taxi information if you would like. Thanks, and have a great day!
0
Votes
Room Tips
"Two floors - elevator. We have never been disappointed with a room."
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"Ask to see room before accepting it. Check for musty smell"
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"Bring an eye mask."
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"All the Rooms seem fine but the ground floor is very convenient, quick in and out."
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