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Holiday Inn Express Elizabethtown (Hershey Area)

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Holiday Inn Express Elizabethtown (Hershey Area)
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105 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Elizabethtown (Hershey Area)
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Showing 105: English reviews
San Diego
Reviewed 19 January 2016

HIE is located in a convenient location to Elizabethtown and the staff are friendly and courteous however the rooms are a bid drab and the carpet is filthy. The bathroom floor was still dirty and I found hair in the tub. The curtains are really dingy and should be replaced or at least washed! The rooms at the end of...

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Helpful?
Thank Wunderluster12
rshafferhie, Manager at Holiday Inn Express Elizabethtown (Hershey Area), responded to this review

Dear Guest, Thank you for your feedback about your most recent stay at our property. We value our guest's feedback to improve our services and amenities. Please accept my apologies that this visit fell short of your expectations. We are currently in the process of ordering some updated items for our property. I would like to ask for some additional...

Reviewed 16 December 2015 via mobile

stayed for 1 night at the Holiday Inn express while in town visiting family for the holidays. was pleasantly surprised how nice the hotel was. The only complaints I have are the room was noisy with outside traffic all night as it faces a major road artery with lots of tractor trailers. additionally, the rooms are not very well sound...

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Helpful?
Thank Amanda R
Princeton
Reviewed 21 September 2015

Staff was very pleasant and helpful, room was clean and comfortable although small. Nice big TV, comfortable king bed. Free wifi. Thought it was a little pricey at approx. $150 per night (it's just a regular hotel room), but if you are visiting the College there is a discount (the discount is only available through the hotel, not through central...

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Helpful?
Thank marieco12
Roanoke, Virginia
Reviewed 9 September 2015

Given the older age of this hotel, the rates being charged are too high. It appears there are very few competitors in the immediate proximity which would explain how the management gets away with sky high rates for an outdated hotel. Musty smell, old furniture, awkward room layout, tiny bathroom, simply not up to IHG/HIE standards. Sheets had strange red...

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Helpful?
1Thank 00marvin177
IHGCare, Guest Relations Manager at Holiday Inn Express Elizabethtown (Hershey Area), responded to this review

Dear 00marvin177, Thank you very much for your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to the amenities, overall condition...

Keene, New Hampshire
Reviewed 1 September 2015

I stayed at this establishment last night, and was awakened by the sound of a woman screaming at a man as she walked down the hallway. She was clearly heavily intoxicated, and kept screaming that she was the General Manager and that he needed to leaver "her hotel". The behavior that she expressed last night wouldn't be tolerated by a...

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Helpful?
1Thank Sheri L
IHGCare, Guest Relations Manager at Holiday Inn Express Elizabethtown (Hershey Area), responded to this review

Dear Sheri L, We appreciate you sharing your experience online and we sincerely apologize for the inconvenience this unfavorable situation may have caused you. The incident you have described is definitely not what we expect from any of our employees, nor something that we take lightly. The feedback we receive from our valued guests, like you, enables us to gauge...

CT
Reviewed 28 July 2015

I always look to see if hotels have pools, especially when I take my granddaughters. I don't know how this slipped by. We arrived late and left early as wanted to go to a hotel that had a pool. This hotel had the average holiday inn breakfast, nothing wonderful. It was OK.

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Helpful?
Thank crazyigues
Westerville, Ohio
Reviewed 27 July 2015

Came here for a wedding and Hershey Park Fun. The room was clean but had a damp smell to it. On the bright side the one became used to the smell pretty quickly but it does leave me to wonder where that smell is coming from. Furniture in room looked dated but was functional. Bathroom was tiny but again functional....

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Helpful?
Thank Gus T
IHGCare, Guest Relations Manager at Holiday Inn Express Elizabethtown (Hershey Area), responded to this review

Dear Gus T, Thank you for staying with us and for writing a candid review. I am pleased you found our staff very pleasant, breakfast to be good and rooms to be clean. However, I regret that you found our rooms had a damp smell and our furniture in the room looked dated. Your feedback is highly appreciated as this...

Fort Myers, Florida
Reviewed 14 July 2015

This review is very hard for me because I would love to give it a 5. The staff, especially Joanne On our arrival, were wonderful. Hotel was very clean.We had trouble with the air conditioner and it was immediately replaced. We used our points for our 3 night stay, but the price of rooms was very high and we wouldn't...

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Helpful?
Thank CharL053
Chicago, Illinois
Reviewed 6 July 2015

We just stayed here for a family wedding and were very disappointed in the rooms. There was a terrible smell and our clothes felt damp after hanging in the room for awhile (we had several rooms). It was apparent that the air conditioner and ventilation was not working properly. I inquired at the front desk and they seemed surprised that...

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Helpful?
1Thank Mollytravelin20
IHGCare, Guest Relations Manager at Holiday Inn Express Elizabethtown (Hershey Area), responded to this review

Dear Mollytravelin20, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience because of the unsatisfactory room condition particularly...

Clearwater, Florida
Reviewed 26 June 2015

Stayed here for three nights recently while on vacation. The location is about twenty minutes from Hershey and about 15 minutes from Lancaster. There is nothing around the hotel so if you need anything there is a small town about three miles away. Hotel staff was very friendly and helpful. Hotel was very clean. Room was clean but not much...

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Helpful?
Thank Mark0076

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether you re traveling for business or pleasure, the Holiday Inn Express Elizabethtown, Pennsylvania (Hershey Area) is the ideal place to be in PA! Our hotel is located betweenHarrisburg, Hershey and Lancaster.. Corporate business travelers will value our free high-speed Internet, as well as our close proximity to the Harrisburg International Airport (MDT), Manheim Auto Auction, Elizabethtown College, Masonic Village, and the community of Mount Joy. Vacationers will enjoy the Amish Country, thrills of Hersheypark, and easy access to Hollywood Casino! We also have discount tickets to many area attractions available at our front desk. Whether traveling for business or pleasure, all of our guests will enjoy our variety of well-appointed guest rooms, including triple queen suites,for larger families, and luxurious whirlpool suites for a relaxing or romantic getaway. Our staff will greet you with a warm welcome, and offer a good night's sleep at a reasonable price. Our free, deluxe Continental breakfast has plenty of variety to start your morning, and now also includes a selection of hot foods daily, as well as, warm cinnamon rolls, a variety of pastries, cereal, and much more! We are easy access from the PA Turnpike (I-76) and airport MDT, just off Rt. 283 at the Rheems/Elizabethtown exit. We'd love to have you stay with us, and we look forward to meeting you! ... more   less 

Additional Information about Holiday Inn Express Elizabethtown (Hershey Area)

Address: 147 Merts Dr, Elizabethtown, PA 17022-8803
Region: United States > Pennsylvania > Lancaster County > Elizabethtown
Price Range: $157 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Elizabethtown (Hershey Area) 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Elizabethtown
Holiday Inn Express Elizabethtown
Elizabethtown Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Elizabethtown (Hershey Area) staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Express Elizabethtown (Hershey Area) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the Rooms seem fine but the ground floor is very convenient, quick in and out.”
 of 5 bubbles waynew140, 24 Feb 2017 | Read review
“If you go another 20--25 away you can find a nice room for $50 less per night with a one bedroom suite if needed.”
 of 5 bubbles RichP34109, 23 Nov 2016 | Read review
“we stayed in room 245 it has a pull out couch and is big. you don't hear any noise from the outside”
 of 5 bubbles mrrings, 11 Aug 2016 | Read review
“Just right for a family budget with all the perks of a larger more expensive hotel and it comes with a microwave and Kcup coffee brewer..”
 of 5 bubbles lsophia2016, 10 Aug 2016 | Read review
“The rooms close to the exits will rattle from guests allowing the door to slam, noise level is high. Choose a room in the middle.”
 of 5 bubbles Wunderluster12, 18 Jan 2016 | Read review
5 of 5