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I guess we got a room that is not yet renovated. Other people's hair on the desk and lamp. Visible mold in many areas of bathtub and bathroom. And, my favorite - water that does not drain as you shower, and turns gray as it...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastonResponded 18 June 2017
Thanks for sharing feedback, it's great to hear from one of our valued guests. I regret to learn that you were let down by both the room's upkeep. Comments such as yours are important and relayed to the team to help point out...More
The hotel & room look very new (not sure if it's actually new or newly renovated) and thus is a bit better than a typical holiday inn. There is a pool (not heated) with towel provided. Typical Holiday Inn breakfast but, there is an automated...More
Large clean room. typical holiday inn express. good breakfast included. if were to come back would ask for a room that does not face highway, there was a fair amount of road noise. In an office park setting.
This Holiday Inn Express is typical: roomy rooms, very clean, exceptionally friendly and accommodating staff from the front desk to housekeeping, good location, plenty of parking, breakfast to suit all tastes, nicely equipped fitness room, above-average vending machines. The indoor pool, however, is disappointing as...More
Stayed here January 23rd. This is a nice hotel which appears to be clean and well kept. Front desk staff was average. The breakfast room has plenty of seating room, but the food area is small and hard to navigate if there are more than...More
Thank Mike D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastonResponded 11 February 2017
Hi Mike D,
Thank you for leaving feedback, we're happy to have hosted your stay. Although I am pleased to see your almost perfect 4/5 ratings for our location and room upkeep, I regret to learn that your assigned room's upkeep and our Express Start...More