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Holiday Inn Express Pittsburgh - Cranberry

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Holiday Inn Express Pittsburgh - Cranberry
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231 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Pittsburgh - Cranberry
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Showing 230: English reviews
annapolis, md
Reviewed 6 January 2014

Having come from Chicago and paying a $129 for a suite at the Omni on Michigan Avenue with a $30 food voucher, it was hard for me to comprehend the $94 + tax rate we were paying for a Holiday Inn Express in a Pittsburgh suburb. I get that they have to pull in some bucks from the road travelers...

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Helpful?
Thank llpupa
IHGCare, Guest Relations Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

Dear 6tareg, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. We apologize you were not satisfied with the rates. Prices vary depending on the dates and are competitive within the area. The feedback we receive from our valued guests, like you, enables us to improve...

Upstate NY
Reviewed 2 January 2014

We have stayed at this property a couple of times a year while visiting family in the area. It is clean and convenient and the breakfast is good. Our room, however, needed some attention to detail, the HVAC fan bearings would whine intermittently during the night, the shower head was loose, and the room smelled a little moldy. The surprising...

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Helpful?
Thank winter_escape_NY
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

Thank you for you review of our hotel. I actually had the pleasure of speaking to you in person as you were checking out that morning. Rest assured, I had the maintenance and housekeeping teams fix and address every issue that was brought to our attention immediately. I apologize again for being off our game this time with your stay,...

Richmond HIll
Reviewed 31 December 2013

I was a little bit hesitated after reading all the previous comments. But our two nights stay turn out to be pleasant. I booked the hotel through priceline, very good deal, no complains. Pros: Location, location, close to the high way; very friendly and efficient staff; spacious room; clean shower and standard breakfast. Cons: pillow is not so comfortable, a...

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Helpful?
Thank RichmondHIllJanet
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

Thank you for your ever so important review of our hotel. I am glad to hear that you gave us the shot to show you who we truly are. A lot of reviews can be skewed because of one bad experience. We do our best to make every guests' stay with us as pleasant as possible. Our main goal is...

Gibsonia
Reviewed 6 December 2013

My wife and I were traveling through Pittsburgh during the holiday and decided to stay and this terrific Holiday Inn Express. From the time we checked in we were treated as good friends. Nichole and Jennifer were very efficient at checkin and our room was spotless. Hotel is perfectly located for traveling South to our home in Florida, the hot...

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Helpful?
Thank MadisonGibsonia
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

Thank you for taking the time out of your schedule to review our hotel. I can not begin to tell you how pleased I am to hear about your enjoyable stay with us. I will be sure to pass all of your kind words along to the staff and we look forward to seeing you next year! Safe travels to...

Reviewed 6 December 2013 via mobile

High deception for this 3 nights stay. Room was dated, dusty and not well cleaned (I found female hair in the bathroom). Horrible breakfast. I decided to go to McDonald for my breakfast. Dry cleaning was OK. The room price was different every day but the employee couldn't explain me why. People were nice though. Would definitely not recommend this...

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Helpful?
Thank French-foody92
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

I want to first thank you for reviewing our hotel and letting us know of your experience. I apologize that it was not up to your expectations. I will use your review as a training tool for the entire staff to make them aware of what they missed. We consistently strive to go above and beyond every guests' expectations, and...

Naperville, Illinois
Reviewed 6 December 2013

Not a bad place to stay for business. I stayed here while I was doing business in the area. Lot's of nice chain restuarants near the hotel which is great for a fast night time meal. Felt very safe in this area. Hotel was basic and a bit dated but clean. Offered a nice breakfast in the morning although I...

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Helpful?
Thank Kim L
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

I would like to thank you for taking the time to review our hotel. I am happy to hear that you found the positioning of our hotel to be perfect. It is a great feature to have so many restaurants close by. I will be sure to share your kind words about the staff to the entire team. We look...

Toronto, Canada
Reviewed 9 November 2013 via mobile

Not bad but a bit dated and below expectations. Compared to the Hyatt one block away this holiday inn is not at the same level. There are better holiday inn express hotels out there. Room look like it is 1992 and as does the rest of the place. Breakfast was average.

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Helpful?
Thank Duncan M
IHGCare, Guest Relations Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

Dear Duncan M, Thank you for sharing your experience about your stay with us. We assure you that we are committed to delivering quality in all aspects of the guest experience. We apologize for any inconvenience caused by the condition of the property and room decor. We do take all feedback and suggestions seriously, and we will look into them...

Pittsburgh, Pennsylvania
Reviewed 3 November 2013

I stayed here for one night in October. While I wouldn't call it the worst hotel I've ever stayed at, it certainly was lacking. Good--Convenient location to North Pittsburgh, restaurants and highways. Nice but small lobby. Fast internet. Comfortable bed. Clean bathroom. Nice shower heads. Free coffee and breakfast. Bad--Once you exit the lobby, the place goes downhill fast. My...

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Helpful?
Thank vivace21
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

I would first like to thank you for taking the time to review our hotel. Each and every response is truly valued. I am sorry to hear that you did not enjoy your stay to the fullest while you were with us. Our staff certainly gives 100% to exceed each and every guests' expectations. I will have maintenance take a...

erie,pa
Reviewed 25 September 2013

The front desk assigned us our room and never mentioned that it was in the far rear of the hotel. We walked down three long hallways only to find that there was an entrance ten feet away from our room (266). The elevator was also ill placed. Instead of being in proximity to the front desk, it (the only one)...

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Helpful?
Thank safetymaster
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

I would first like to thank you for taking the time to review our hotel. Although your review is not the greatest of our hotel, we certainly appreciate it just the same as the wonderful ones. We learn and grow as a team to exceed our customers expectations from reviews like yours. I apologize that you were not directed to...

Chesterfield, Virginia
Reviewed 19 September 2013

We were enroute to Niagara Falls, Canada and this was about the halfway point. We called and spoke to Michael who handled our request for two rooms timely. When we arrived, we were greeted by the front desk staff, which one was Michael, checked in, given bottles of water and our choice of snacks. Our rooms were clean and couldn't...

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Helpful?
Thank Stuart O
HIE_Cranberry, General Manager at Holiday Inn Express Pittsburgh - Cranberry, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback about your stay with us. I am delighted to see and hear that you enjoyed your stay with us from start to finish. I will be sure to let Micheal know that his excellent customer service was appreciated. We strive for exceeding our customers expectations every...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Pittsburgh-Cranberry is located in the heart of Cranberry Township, PA just one mile off Interstate I-79. Hotel features include complimentary continental breakfast and free local phone calls. Visit Cranberry, PA and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Pittsburgh - Cranberry

Address: 20003 Route 19, Cranberry Township, PA 16066
Region: United States > Pennsylvania > Cranberry Township
Price Range: $131 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pittsburgh - Cranberry 2.5*
Number of rooms: 101
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Also Known As:
Holiday Inn Express Pittsburgh - Cranberry Hotel Cranberry Township
Holiday Inn Cranberry Township
Cranberry Township Holiday Inn
Hotel Style:
#1 Green Hotel in Cranberry Township
#7 Family Hotel in Cranberry Township
#9 Business Hotel in Cranberry Township
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pittsburgh - Cranberry staff and other travellers.
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Questions? Get answers from Holiday Inn Express Pittsburgh - Cranberry staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the from desk are quieter”
remrem52, 3 Mar 2017 | Read review
“There are only two floors and it is set back from the highway.”
265parkerm, 21 Nov 2016 | Read review
“There are only 2 floors.”
190AN, 22 Jun 2016 | Read review
“one good thing was less noise from second floor rooms, no noise from people walking, shutting doors etc.”
judylsmith, 20 Apr 2016 | Read review
“We had ground floor, facing east, it was very quiet”
coppermike, 29 Feb 2016 | Read review
5 of 5