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Nichols Village Hotel & Spa

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338 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Mississauga, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 September 2016

I bid and got this hotel on Priceline. Usually a 3*** bid on a hotel is safe to expect a decent hotel. Instead, this is a dated hotel in need of maintenance and update. The breakfast consists of Saran-wrapped frozen waffles, bread /bagel slices, muffins, turnovers and cereal. The early risers will get some from their limited quantity yogurt, everyone... More 

Thank denthygienestudent
Management18411, Manager at Nichols Village Hotel & Spa, responded to this review

Thank you for taking the time to share your feedback on your experience at our hotel. Our breakfast is a standard continental breakfast that we provide to our guests. We take an extra step by wrapping our perishables so they stay fresh for our guests and for sanitary reasons. We do apologize for the pool being closed during your stay... More 

Meherrin, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016

Online this looked like a very nice place to stay, but not the case. I'm sure at one time this was a beautiful place. It could be again if someone really cared. I was told the owner lived out of state. He needs to take a real interest and save this place. I did not get the room I reserved.... More 

Thank dnewcomb
Lake Ariel, Pennsylvania
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 August 2016

This past Thursday my husband surprised me with an overnight for my birthday. He picked Nichols Village as it is advertised as a "boutique" and "wedding venue". Upon arrival you could tell that at one time this had been a lovely place. Apparently, no one cares anymore. The carpets are dirty. Our bathroom floor was dirty. The wallpaper in our... More 

Thank Valerie S
St. John
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 19 August 2016

I was not sure about staying here after reading some reviews but have to say that I was pleasantly surprised. This hotel was great for a one night stay. I stayed at the Raddison in downtown Scranton recently and this room is much cleaner and nicer. Would stay here again.

Thank luvstj04
1 review
Reviewed 16 August 2016

The story of my stay at Nichols Village Hotel and Spa in Clarks Summit PA is most interesting. First, let me start by saying it is designed as a very nice place, but the owner should sell it to somebody who cares, and the new owner should fire and replace the upper management. I had made reservations through Priceline for... More 

Thank Paul D
Management18411, Manager at Nichols Village Hotel & Spa, responded to this review

I would like to thank you for taking the time to write your review. It is reviews such as yours that help us improve our hotel. Your points are well taken we will be sure to speak with our staff about your issues and concerns. I do apologize about the room type confusion you had when you got here but... More 

Level Contributor
6 reviews
Reviewed 26 July 2016

Was there for a family reunion. Check in was fast no problems. The room was ok but had a smell of musk. The shower was not working properly. It was cold. The sink in my bathroom the stopper was broke. The beds needs new mattresses on them. Did not get a good night sleep I felt like I was sinking.... More 

Thank Anzenita A
Bel Air
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2016

I travel a lot and am pretty tolerant of hotel sloppiness but this place takes the cake. The room was okay. except for the discount market mattresses. The lobby and entrance are nice and frankly the room was not that bad except for the awful mattress. Huge holes in the parking lot, weeds up to your knees growing out of... More 

Thank roadwarrior1161
Management18411, Manager at Nichols Village Hotel & Spa, responded to this review

Thank You for taking a moment to write a review.We would like to discuss your experience at Nichols Village more in detail, please contact the front desk and ask to speak with management so we can better assist you. We again, apologize for your experience, with your room specifically and hope to speak with you soon. More 

Mission Viejo
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 July 2016

Dear Reader, I happened upon this place using a dotcom booking app as the price was inexpensive (somewhere around $70 bucks in December) and thought I would pass my time here and maybe go to the spa before heading back out on the road. I'm not certain why, but at the time it was deserted. The property is rather large... More 

Thank Lobsterollsforever
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 June 2016 via mobile

Stayed here for a family engagement party that was local to the hotel. When we arrived we waited for our room, settled in and unpacked and then found our tv didn't work. When we informed management they sent maintenance to fix it. When they were unable to fix it they couldn't change it out as it was bolted to the... More 

Thank suzanne j
Management18411, Front Office Manager at Nichols Village Hotel & Spa, responded to this review

Thank You for taking a moment to write a review. We are happy to know you encountered positive staff. We would like to discuss your experience at Nichols Village more in detail, please contact the front desk and ask to speak with management so we can better assist you. We again, apologize for your experience, with your room specifically and... More 

Jacksonville, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 June 2016 via mobile

I've heard this was once a nice place, not anymore. We spent the first half of our trip to PA at the Lackawanna Station Radisson. It was our second stay there and amazing. Unfortunately, we had to switch hotels because they were booked for part of our visit. We ended up Nichols Village.because it was supposed to be a 3... More 

2 Thank Islandjess01

70 photos of this hotel

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Room/Suite (17)
Dining (5)
Pool/Beach Area (2)
View from Room (1)
Business Centre/Function Rooms (1)
Bathroom (2)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (3)
Business Centre/Function Rooms (4)
Dining (2)
Room/Suite (2)
Other (5)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Our beautifully renovated boutique-style hotel, nestled in the foothills between the Endless and Pocono Mountains just outside the city of Scranton, is off Exit 194 on Interstate 81 and Exit 131 of the PA Turnpike. An exquisite blend of modern luxury and established service delivery, our award-winning staff adds a personal touch to our hospitality. Our stylishly appointed guestrooms feature a fresh modern look amidst the charm of our campus footprint. Our unique design offers something for everyone, with a variety of room types and features to suit your style and preference. ... more   less 

Additional Information about Nichols Village Hotel & Spa

Address: 1101 Northern Blvd., Clarks Summit, PA 18411
Region: United States > Pennsylvania > Clarks Summit
Price Range: $110 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nichols Village Hotel & Spa 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Nichols Village Hotel And Spa, Scranton Pa
Hotel At Nichols Village
Motel At Nichols Village
Inn Nichols Village
Nichols Village Inn
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Questions & Answers

Here's what travellers have asked, with answers from Nichols Village Hotel & Spa staff and other travellers.
3 questions
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Questions? Get answers from Nichols Village Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I bid on 3*** hotel in Scranton North. AVOID AVOID”
 of 5 bubbles denthygienestudent, 1 Sep 2016 | Read review
“Do NOT stay here. There are several other places in the immediate vicinity that I'm sure are better managed and nicer.”
 of 5 bubbles ValerieS154, 21 Aug 2016 | Read review
“Yes, the one that is NOT at this hotel.”
 of 5 bubbles jeans622, 15 May 2016 | Read review
“All rooms are disgusting!”
 of 5 bubbles Lizjaz2014, 12 Mar 2016 | Read review
“All rooms were quiet even on Main Street-”
 of 5 bubbles twowheelfever, 28 Feb 2016 | Read review
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