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Not quite sure as to what is going on with the staffing at this hotel the lady on the overnight shift was rude and spoke with an attitude and acted as though I was bothering her when I came to the desk for a new...More
1 Thank foxy0602
Response from Hiren P, General Manager at Clarion Inn & Suites- ChambersburgResponded 8 May 2018
Thank you for taking the time to write a review. I would like to apologize for our staff. Happy to hear that check in was very nice. We are working on trying to make our guest happy and feel like they are at home.
Cant say enough about the nice boy David at the front desk he was professional very happy and loves what he does you can tell with his friendliness. Def will stay again.the breakfast was good. When we checked out the gentlemen behind the counter was...More
Response from Hiren P, Owner at Clarion Inn & Suites- ChambersburgResponded 24 April 2018
Thank you for taking the time to write a review! I will share your comments with my staff. We are very happy to hear about David. Hope to see you again soon.
Newly renovated and undergoing a brand change and undergoing a complete renovations the front desk is very friendly and personable keep up the great work. Definitely will stay again. Renovation is underway and hotel was just bought. We checked in 4 rooms and David was...More
Thank David B
Response from Hiren P, General Manager at Clarion Inn & Suites- ChambersburgResponded 23 April 2018
Thank you for taking the time to write a review. I will share your comments with the staff. We can't wait to see you again in 3 months.
Staff is excellent; Catherine, the manager, is an excellent welcoming face when checking in. She is knowledgeable and friendly. The renovations look great but work in progress. Great value and good location to shopping and food. If ever in Chambersburg, would highly recommend.
Response from Hiren P, Front Office Manager at Clarion Inn & Suites- ChambersburgResponded 20 December 2017
Thank you Keith for taking the time to write a review.
The staff will be happy to see a review from a friendly face.
We are very pleased that you come back ever week.
Thank you again,
Kathryn B - Manager
We had a group for an event moved here after there was overbooking at another hotel. About a third of the rooms are renovated-ours were not. It has carpet well past its prime in rooms and halls (stained, worn out, and stinky in places), beds...More
Response from Hiren P, General Manager at Clarion Inn & Suites- ChambersburgResponded 30 October 2017
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that...More