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Quality Inn

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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Franklin, West Virginia
Reviewed 4 March 2015

we chose quality inn because we needed a pet friendly place to stay. The Hotel was the worst place i have ever stayed. Trash all around the entrance we were told to use and the outside door lock was broken so it was open to anyone. The room was dirty, lights out, no cold water in sink, burns on bedspread,...

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Helpful?
Thank Bru2015
Miranda C, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking time to share your opinions regarding your recent stay. Thank you for your review. I am sorry that you were not pleased with your stay, but wish I had read about your issues earlier, rather than 2 weeks after your stay. Most guests find our rooms large, clean and comfortable and I'm sorry you...

Ontario, Canada
Reviewed 13 February 2015

I notice another review mentioned the front desk girl; yes, she is the only pleasant thing this hotel has going for it. Quality Inn, this hotel needs a desperate overhaul. Stayied here and I was afraid to use the washroom - it is filthy!! The rest of the room is old and dated. I could hardly wait to get to...

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Helpful?
Thank cathy h
Miranda C, Manager at Quality Inn, responded to this review

Thank you for choosing to stay with us and for taking time to share your thoughts. First, let me apologize for not meeting your expectations on any level. We always strive to have satisfied guests and are sorry you were in any way disappointed, but glad you enjoyed our location Please come see us again if you are in the...

Reviewed 10 February 2015 via mobile

I was traveling back home. Stopped for the evening. The girl that checked us in was great. My boss can be very difficult to deal with. Reason they got a star at all. We got 2 rooms. I was finished in mine early and the housekeeper was waiting in hallway on steps so I told her go ahead. She cleaned...

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Helpful?
Thank Patricia L
Miranda C, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking your valuable time to provide feedback. We are sincerely distressed to hear of your experience in our hotel, which is certainly not typical We sincerely apologize if you found it difficult or lacking in any way. Again, thank you for your time, and we hope you will try us again in the future. Sincerely,

New Port Richey, Florida
Reviewed 5 December 2014

In a recent venture leading into Elk County area, a stop for the night, led me here. I called ahead, within an hour's distance away. The attendant allowed the reservation without providing a CC over the phone; quite considerate. There was couple in front checking in which had a pet, which was an additional small fee, this being quite reasonable....

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Helpful?
Thank Shooster365
Miranda C, Manager at Quality Inn, responded to this review

thank you so much for the "outstanding" review and wonderful compliments. We are so glad you thought you thought the property was beautiful and your guest room spacious and clean. Our fabulous staff loves our guests and always tries to be helpful and accommodating and we are glad you found that o be he case as well! Please come see...

Marion
Reviewed 27 November 2014 via mobile

We requested and got a smoking room all of which are located in the back of property. This part of the building is disgusting. The top of tiny bathroom countertop has been scraped to try and remove old paint and is gross. Where the faucet mounts to sink there is black mold. The inside of toilet bowl has mold. The...

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Helpful?
Thank ontheroad300days
Miranda C, General Manager at Quality Inn, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. I have met with our maintenance manager and executive housekeeper regarding your room issues, and have taken steps to correct those situations. Our staff members take their roles in our industry very...

East Hampton, Connecticut
Reviewed 27 October 2014

Personally I think this Quality Inn Should be torn down and re-built. I have stayed in other Quality Inns and they were much better. After a long day of driving I was tired and did not ask to see the room. Big mistake. The place had an odor to it and I would not even use the shower. My advise...

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Helpful?
1Thank Eileen W
Miranda C, General Manager at Quality Inn, responded to this review

dear valued guest Thanks for sharing your feedback. These input will guide us in future services to improve for better guest experiences. Hope to see you during your next visit

pittsburgh
Reviewed 25 October 2014

This is a former Howard Johnson property that is in one of the best locations for a highway traveler in the area. It is within a minute drive to two major interstates, with easy access in and out. The property itself is old. I knew this coming in. It is not the managers fault. If the owner is not willing...

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Helpful?
2Thank gburn07
Miranda C, General Manager at Quality Inn, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We hope your next stay will be just as enjoyable!

Alpharetta, Georgia
Reviewed 15 October 2014

This is your typical, run-down, roadside motel. I'll start with the positive: that the surfaces in the bathroom were clean (this is something you can't take for granted at a motel like this). Aside from a newer-looking television, the room I stayed in clearly has not been renovated since the 1970's, with stained ceiling tiles and carpet. There were cigarette...

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Helpful?
1Thank Mike C
Miranda C, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Orlando, Florida
Reviewed 5 September 2014

This hotel is older, and good for a night. It was clean and comfortable, but in need of some updating and a few repairs. We used a coupon from a hotel book that you can get at the PA welcome center, and they gladly accepted it. The desk clerk was very friendly and very helpful as to places to dine.

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Helpful?
Thank drivemyway
Miranda C, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 28 August 2014

This is by far the worst hotel I've been. The hotel puts us in a "smoking room" and it was horrible. We just can't breath at all. The place was filthy. Ceiling tiles were falling apart, smoke detector was hanging. Phone wasn't working and the chair was even wet. Do you want to know how really bad it is? We...

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Helpful?
2Thank Allan U
Miranda C, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn® hotel is conveniently located off Interstate 81 and Turnpike 76, perfect for business and leisure travelers. This Carlisle hotel is minutes from Dickinson College, Penn State Harrisburg, the U.S. Army War College, Hersheypark amusement park and the Carlisle Theatre, home of the Carlisle Regional Performing Arts Center. ... more   less 

Additional Information about Quality Inn

Address: 1255 Harrisburg Pike, Carlisle, PA 17013
Region: United States > Pennsylvania > Carlisle
Price Range: $74 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Hotel Carlisle
Quality Inn Carlisle
Carlisle Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location for Full service of Restaurant (Bombay Spice) & Diner food with Bar.”
 of 5 bubbles 427ramp, 29 Jan 2017 | Read review
“best rooms are on the first floor with better access to office and parking”
 of 5 bubbles marcoleloup, 17 Jan 2017 | Read review
“Check the room first.”
 of 5 bubbles nanj7, 11 Aug 2016 | Read review
“All rooms have sliding doors, flat screen TV, micro-fridge. We had a king bed. Ask for rooms down around B entrance, much quieter.”
 of 5 bubbles 584judyp, 4 Aug 2016 | Read review
“Avoid this place if at all possible!”
 of 5 bubbles rshuber, 18 Jul 2016 | Read review
5 of 5