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The Carbondale Grand Hotel & Conference Center

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The Carbondale Grand Hotel & Conference Center
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267 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Memphis, Tennessee
Reviewed 1 week ago NEWvia mobile

Need to fix the entry door in room 412. The door is not secure and although i am uncertain where I lost it, having an entry door that can be pushed open at anytine is disconcerting Price is very affordable but what is up with a fee for a room safe. Room is large and room size is ample Town...

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Helpful?
Thank Ddb7
Easton, Pennsylvania
Reviewed 4 weeks ago

Carbondale is my home town, but I hadn't been there in years. I returned for a family funeral, and needed several rooms, business services, references for local nail salon and dining establishments and to plan a funeral luncheon. This was the place that did it all. I dealt with Roxann, who was very kind, very efficient, and who made suggestions...

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Thank Sue G
Scottdale, Pennsylvania
Reviewed 8 December 2016 via mobile

I have stayed in the hotel several times in the last few months. Very nice hotel. From the clean rooms to the staff to the resturant. I don't stay Friday night's so I can't speak for the noise, but I can say there was a large party with a band in the banquet room one evening and I heard nothing...

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Thank castle4_me
Palmyra, Pennsylvania
Reviewed 19 November 2016

Our first impression was very positive. The facility is fairly new and the rooms were large, nice and modern. Unfortunately the walls are very thin and the person's snoring in the adjacent room was loud enough to prevent us from falling sleep. Also in the morning loud taking by guests and housekeeping were clearly audible. We also had the unfortunate...

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Thank BabyBird90
Columbus,O
Reviewed 20 October 2016

The Carbondale Grand Hotel offers clean, and spacious rooms. Check in was effortless and the hotel has free parking in the parking garage located on the hotel property. We chose to have dinner elsewhere because there was live entertainment in the dining room that evening, and the noise level was too much for us to enjoy a relaxing dinner. This...

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Thank LuvstheOBX
Pittsburgh, Pennsylvania
Reviewed 18 October 2016

We have stayed at the Carbondale Grand Hotel a number of times since they opened up. Originally, they were part of the Best Western chain. While they were part of the chain, the staff was super friendly and the hotel was spotless. This is now the second time that we stayed there since they left the chain and went independent....

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Thank Al M
New York
Reviewed 17 October 2016 via mobile

Stayed here while visiting friends in the area. Rooms were clean and spacious . The staff was very nice and helpful . There is a restaurant on premises . Free breakfast was included , nothing to brag about but ok.

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Thank JustJoe6953
Dickson City
Reviewed 15 October 2016

We stayed here numerous times and will continue to stay at this hotel. Staff is friendly. Hotel is clean. Service is great. Food is good. It has a dining room, bar area. Offers breakfast for there guest in the dining room.

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Thank Robert N
Maryland
Reviewed 11 October 2016

The accommodations were better than I expected. Rooms are good size. Beds are comfoftable, staff helpful. However, our room was above the bar and we could here the conversations of the bar patrons as if we were sitting right next to them. Things were quiet until the church bells started ringing at 7:30am, so we did not get much sleep,...

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Thank 274traveler
Reviewed 11 October 2016 via mobile

We stayed just one night at the Carbondale Grand hotel this weekend, in suite 205. At the check-in they had our online reservation incorrectly listed as a standard room, but after calling the clerk's attention to it, she corrected the issue quickly and with no problems. The suite was big and clean, bed and the sofa bed for our son...

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Helpful?
Thank Dave T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Discover The Carbondale Grand Hotel & Conference Center conveniently located just off the Casey Highway in the heart of downtown Carbondale. Placed in the pristine northern end of the Lackawanna Valley in the Pocono Mountains, and the southern tip of the historic and beautiful Endless Mountains, this hotel in Carbondale is close to a variety of exciting activities, including being just minutes from Elk Mountain. ... more   less 

Additional Information about The Carbondale Grand Hotel & Conference Center

Address: 25 S Main St, Carbondale, PA 18407-2328 (Formerly BEST WESTERN Pioneer Plaza)
Region: United States > Pennsylvania > Carbondale
Price Range: $127 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Carbondale Grand Hotel & Conference Center 2*
Number of rooms: 61
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Carbondale Grand Hotel & Conference Center staff and other travellers.
4 questions
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over a year ago
over a year ago
Woodside, NY
over a year ago

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Questions? Get answers from The Carbondale Grand Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor, nice and quiet.”
 of 5 bubbles sgardner42379, 17 Jan 2017 | Read review
“We stay on the 3rd floor.”
 of 5 bubbles 928robertn, 15 Oct 2016 | Read review
“If they try to give you rm 218 , ask for another room!”
 of 5 bubbles 274traveler, 10 Oct 2016 | Read review
“bring a ethernet cable in case your laptop does not connect to Wi-fi”
  • courtyard
 of 5 bubbles lisatI3935MR, 30 Aug 2016 | Read review
“We had an end of corridor room with 2 queens - plenty spacious and quiet”
 of 5 bubbles WeeWillyWinkee, 28 Jun 2016 | Read review
5 of 5