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Crowne Plaza Hotel & Suites Pittsburgh South

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Crowne Plaza Hotel & Suites Pittsburgh South
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333 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Nashville, Tennessee
Reviewed 1 week ago

We had one of the greatest stays in years this past weekend at the Crowne Plaza near South Hills Village in Pittsburgh. The purpose of the trip was to see the Steelers playoff game. The treat was the Crown Plaza. It had been completely remodeled since our last trip and though large, had that hip, boutique feel to everything once...

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Helpful?
Thank FlexMartian
New York, NY
Reviewed 1 week ago

This hotel was always well located in the middle of South Hills shopping, but it was kind of old and tired... until the recent renovation. What a difference. Everything bright and clean. Friendly service, well-equipped fitness center. Your best bet in that part of the Pittsburgh suburbs.

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2Thank billrosenblatt
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear billrosenblatt; Thank you so much for taking time to tell us about your recent stay. We are delighted to learn that you had such a positive experience. We have always taken great pride in providing exceptional guest service. Now we have a great new product to add to the mix! You may be surprised to know that we have...

Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

I have been to this hotel numerous times and the renovation really changed the place. For my son's wedding our out of town guests stayed here and they were ALL (even the ones that usually find something) were happy. Clean, comfortable, and good value. But the real gem is in the little bar. They have a bartender, Karin that's been...

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1Thank KimberlySunset
Verona, Italy
Reviewed 10 December 2016 via mobile

I decided to stay in this hotel because I had a meeting very near the location. I arrived late in the evening, and I could enjoy the dinner in the restaurant. I was upgraded to a nice suite, thanks to the spire elite level that I have with the IHG reward program. The room was located a little bit far...

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Thank Giacomo C
Toledo, Ohio
Reviewed 10 December 2016

We stayed at this property for 3 nights during the Thanksgiving holiday. We had booked three separate reservations for the 3 nights. No problems checking in!. Our room was large, one of the renovated rooms; bed was very comfortable; we ate breakfast in the restaurant each morning and it was high quality. Wait staff Chrissie was excellent. Only complaint is...

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Thank spartan66
Reviewed 30 November 2016 via mobile

The entire staff from the moment we arrived until check out was absolutely fantastic! The food was great, room was comfortable and the location to shopping was perfect. Next trip will definitely be booked here!

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1Thank Matt R
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Matt R Thank you for the positive feedback and the Five Star review. We appreciate your taking time to tell us about your experience, and we look forward to your return! Best Regards, Bill

Saint Clairsville, Ohio
Reviewed 8 November 2016 via mobile

We stayed the night before a conference being held here. We arrived late (11:30ish) and dealt with a not so friendly front desk gentleman. He wasn't flat out rude just not accommodating at all when I was digging for the reservation number. The hotel itself is welcoming and the decor is modern. The rooms are typical. The only thing I...

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Thank cp214408
IHGService, Guest Relations Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear cp214408, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the modern design of our facility. On the other hand, we are sorry that the service you received from our night front office staff and the quality of the room you had did not live up...

Las Vegas, Nevada
Reviewed 18 October 2016 via mobile

Finally a nice complete renovation. New restaurant and fitness center. Updated rooms. Very open and bright modern lobby. Good service. Good south hills location. Free parking. Pool in the summer. Nice bar. New conference rooms and banquet facilities.

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Thank gary c
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear gary c; Thank you for the positive feedback on your recent stay. We are delighted to see that you had such a great experience. We have been getting rave reviews on the decor and open atmosphere, and our new restaurant is doing great! We appreciate your loyalty and look forward to welcoming you when you return. Best Regards, Bill...

Honolulu
Reviewed 13 October 2016

We stay at this hotel every year for multiple days. The staff here is the real standout. They are as accommodating as possible. The hotel was refurbished in September 2016 and the rooms received a needed updating. Unfortunately, they also eliminated a very nice dining room and created a dining/sports bar arrangement with no natural light. The range of food...

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Thank HonoluluJim
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear HonoluluJim; Thank you for the feedback on your recent stay with us. Most everyone we talk to is really happy about the new restaurant concept. We just rolled out a new menu for Breakfast, Lunch, and Dinner. The initial reaction has been very positive. Hopefully, you will have a chance to try it out the next time you are...

Reviewed 11 October 2016 via mobile

The Crowne Plaza Hotel is absolutely beautiful and clean! The staff was very friendly and welcoming! John and Molly were especially very hospitable to our needs! The next time we travel to Pittsburgh for a Steelers game, we will stay there again!!!

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Thank Janeen H
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Janeen H; Thank you so much for the great feedback on your recent stay. We are an excellent option for anyone who is attending events in the city that don't want to deal with traffic and parking. We are happy to see that you will be back!I will pass along your comments regarding John and Molly. I am sure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our contemporary suburban, full service hotel is conveniently situated in the South Hills, just 7 miles to downtown Pittsburgh. We feature comtemporary lodging decor and technology with comfortable accommodations, executive suites and extended stay residences. Beginning in October, 2015 The Crowne Plaza Pittsburgh South will be transforming our current lobby into a new sophisticated and energized epicenter that will be sure to impress upon entering the building. The project WILL NOT disrupt guest service, and there will be no impact on guest room floors, our meeting space or the restaurant / bar. Please contact the hotel directly with any concerns. Additionally we will be renovating our fitness center. To accomplish this, we will be closing it for the month of February. We have recently upgraded our bedding and have added 37" flat screen TVs with an incredible high definition programming package! We're located in the beautiful South Hills area within walking distance to upscale shopping, theaters, and restaurants. There is plenty to do from the convenience of our hotel. With light rail transportation service located within walking distance, a trip into downtown Pittsburgh is both convenient and hassle-free. Take time to see why we are, once again, Rand McNally's "Most Livable City." Explore world class galleries, museums and cultural venues or catch a game with the Pittsburgh Pirates at PNC Park, Pittsburgh Penguins at Consol Energy Center or Pittsburgh Steelers and Pittsburgh Panthers at Heinz Field only a short drive from our hotel. We have an intriguing variety of rooms and suites. PJ's Grille & Bar delivers gourmet cuisine as well a casual fare in a comfortable atmosphere. Our meeting & convention services are sure to exceed your expectations. The latest in style and functionality are yours to experience whether you are planning your wedding, graduation, reunion, or corporate meeting. Our facilities and professional planning staff anticipate your needs. We offer the perfect location for your bridal or baby shower, and can accommodate your function while pampering your out of town quests. ... more   less 

Additional Information about Crowne Plaza Hotel & Suites Pittsburgh South

Address: 164 Fort Couch Road, Bethel Park, PA 15241 (Formerly Holiday Inn Select)
Region: United States > Pennsylvania > Bethel Park
Price Range: $160 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel & Suites Pittsburgh South 3.5*
Number of rooms: 179
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Also Known As:
Crowne Plaza Pittsburgh
Pittsburgh Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel & Suites Pittsburgh South staff and other travellers.
1 question
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Butler, Pennsylvania, United States
over a year ago

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Questions? Get answers from Crowne Plaza Hotel & Suites Pittsburgh South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 5th floor. Extremely quiet and very well appointed. One door over from the elevators, but never heard a sound from them!”
 of 5 bubbles FlexMartian, 12 Jan 2017 | Read review
“maybe a room at the end of the hall would have more insulation”
 of 5 bubbles spartan66, 9 Dec 2016 | Read review
“Hotel has two lifts. If you ask for a special room, they will do there best to accomate you”
 of 5 bubbles RachelleM515, 21 Sep 2016 | Read review
“It seems that the higher you go the better it is.”
 of 5 bubbles L1555UZdavidr, 19 Sep 2016 | Read review
“Ask for a room with NO adjoining doors to other rooms”
 of 5 bubbles AlexEsq, 19 Aug 2016 | Read review
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