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Good price ($69 per night) for a quick 2 day solo stay to sightsee and visit Parx casino and racetrack for the Belmont Stakes. Very convenient, just across the street about 1 mile from the casino and track. Plenty of restaurants in immediate area. Nice...More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 12 June 2015
Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I am glad to read that you were pleased with our clean rooms...More
Went there for memorial day weekend with my husband. I stayed at this location because they are pet friendly which is a plus. the Location was across from the Parx casino which is great, so you really dont have to take your car. The downfall...More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 4 June 2015
Thank you for your recent review of your stay. I sincerely apologize that our linens and our amenities were not to your satisfaction. In response to your feedback, I will make sure our linens are thoroughly inspected before they are placed in guest rooms. Our...More
Pleasant staff that we laughed with. Conveniently located. VERY welcoming to our Rottweiler. I did read other reviews, so I knew to go to the front desk to ask for a coffee pot and coffee. They have signage by the bed, but it is a...More
Thank Ann H
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 12 May 2015
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our staff and accommodations. The loud noise you are referring to was our washing machine that was off balance. We have fixed the...More
I have never experienced a complete lack of regard to customer satisfaction until now!
Extended Stay Americia claims they clean each room weekly and they do...WEAKLY !
I arrived after My weekly cleaning to find the bed a only made up, not linins changed ,...More
Thank Greg M
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 16 April 2015
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding housekeeping is truly unacceptable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken to...More
So I stayed here not once but twice never again. I remember grabbing breakfast with my husband and one of the staff members just kept staring at us the whole times is if we weren't allowed to take anything . And we had a late...More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 1 April 2015
Thank you for your recent review of your stay. The service situation you described is unacceptable, and I sincerely apologize for your inconvenience. Your comments were reviewed by our staff, and I will make sure the customer service you recieved will not happen again. I...More
USD 99 - USD 132 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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