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I stayed in room 102, everything was very nice, they cleaned the room once a week and left clean towels, changed sheets, made sure everything you needed was there for you (tissues, toilet paper, soap) If you needed anything all you had to do was...More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 22 September 2015
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward...More
My wife and I returned to the Philadelphia area to visit family friends after moving to Northern Virginia earlier this year. The room was booked at a great rate through Priceline.
The positives (there were a few) included location - proximal to those we were...More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 25 September 2015
Thank you for the feedback about your stay at our hotel. The situation you described regarding the exterior door is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team is aware of the issue you had and...More
Extended Stay in Bensalem is in a great location where you can shop for anything you need from food to clothes to household items to gifts, etc. There are plenty of restaurants nearby which range from fast food to comfy dining to fine dining. The...More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 11 September 2015
Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our hotel and all the amenities we offer. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for posting your...More
Bathroom sink leaked all over floor. And no hot water at all staff was polite. But the ability to bathe myself and my son with hot water would be nice. Tv choices lacking for a 5 yr old also the use of washer and dryer...More
Thank Adam R
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 3 September 2015
Thank you for taking the time to write a review of your stay. Please accept our apologies that your stay was not to your expectations. In response to your feedback, I will have our maintenance engineer inspect your room to ensure everything is functioning properly...More
They don't clean the rooms while you're there, which is odd. You have to request kitchenware, not in room. Towels are not replaced and kind of Skanky. Staff is lovely. It's great if you're doing a multi day tourney at parx (which I was )....More
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - BensalemResponded 14 August 2015
The feedback provided in your review is much appreciated. I appreciate your comments about our staff; however, I sincerely apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available...More
USD 97 - USD 131 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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