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Extended Stay America - Philadelphia - Bensalem

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139 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Philadelphia - Bensalem
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Showing 138: English reviews
Rahway, New Jersey
Reviewed 14 November 2016

I enjoyed my stay here. The room had everything I needed. The staff were very friendly. It was reasonably priced. The facility was clean. The location was close to where I wanted to entertain myself - Parx Casino.

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Helpful?
Thank attguy98
Lake City, Florida
Reviewed 31 October 2016

This hotel was reasonably clean, and the front desk ladies were very nice. The bed was comfortable enough. There is a refrigerator, and area to cook (I think). But this is pretty bare bones- not even a box of kleenex, drawer front messed up, etc. The grab and go breakfast is a granola bar or muffin kind of thing. They...

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Thank grn11
East Meadow, New York
Reviewed 29 October 2016

Extended stay is good if you are going to be out for long periods but be prepared to live basic. Cooking facilities were small and be prepared to bring some Brillo. The hotel offers no accommodations of a standard hotel.

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Thank Allen L
Reviewed 27 October 2016

Dave helped me with checking in and brief what was available by Extended Stay Hotel at Horsham. They will assist with request of items needed to make you stay comfortable. They have a nice layout of Breakfast item as much as you want.

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Thank Alex K
Manager_11525, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

Thank you for taking the time to share your experience. Reading the great customer service you received from our staff and how you favored the layout of your room is satisfying. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 26 October 2016 via mobile

Whole hotel smelled like marijuana. All exterior doors kept open 24 hours so anyone can enter which is not safe. Someone tried pulling on my door around 1am...room was average. No showtime as advertised on nightstand.

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Thank Courtney P
Philadelphia, Pennsylvania
Reviewed 19 October 2016

No amenities. Had to ask for even shampoo. Bathroom door does not shut unless you stand sideways away from toilet. Kitchen is void of everything including a coffee brewer. Grab and go breakfast consisted of a coffee station - out of regular coffee, and a basket of granola bars - no fruit.

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Thank conshie
Annapolis, Maryland
Reviewed 12 October 2016

Sad to think that a company this big is being stingy about a measly 190 dollars. I made a reservation direct via telephone with the hotel in July and when I tried to cancel they said they were not taking cancellations that particular day. Despite me contacting the Hotel and Customer Service several times who said they would look into...

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1Thank daracuda
Reviewed 7 October 2016 via mobile

Out of my window, I got a lovely view of a man clearly out of it. Singing and laughing to himself. At about 11 at night he was screaming still. Now mind you he had been in and out of the hotel since 1pm all day. I called the front desk to notify them and was just basically told "okay"....

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Thank Ty W
Reviewed 2 October 2016

The services are minimal and the workers could care less. The breakfast is a joke: a few crunch granola bars and cheap muffins. Although the internet, cooling, and lighting works, that's about all that does.

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Thank barbaradetz
Durham
Reviewed 7 September 2016 via mobile

I previously had a bad experience with this hotel in another state but I gave it another try because I used a site that takes my money then shows me the hotel afterwards. I was very happy with the room. I was happy to see a laundry room,gym and even a snack machine. This hotel is across the street from...

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Helpful?
Thank Regina V
Manager_11525, Manager at Extended Stay America - Philadelphia - Bensalem, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so glad to hear you decided to try one of our ESA locations again, and that we were able to provide you with a better stay than your past experience. It is great to hear your were happy with your room and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Philadelphia - Bensalem

Address: 3216 Tillman Dr, Bensalem, PA 19020-2027
Region: United States > Pennsylvania > Bucks County > Bensalem
Price Range: $118 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Bensalem 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Bensalem
Bensalem Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Philadelphia - Bensalem staff and other travellers.
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Questions? Get answers from Extended Stay America - Philadelphia - Bensalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anew staff is needed. Janae should be disciplined for lyng”
brendalR3695EO, 23 Mar 2017 | Read review
“Directly across from the casino with clean rooms that are sunny and bright.”
351marvinw, 15 Mar 2017 | Read review
“Cooking facility, long term stay”
282allenl, 29 Oct 2016 | Read review
“Just very relaxing being on the third floor.”
alexkT3451EF, 26 Oct 2016 | Read review
“go elsewhere”
barbaradetz, 1 Oct 2016 | Read review
5 of 5