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Holiday Inn Express Portland East-Troutdale

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Holiday Inn Express Portland East-Troutdale
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121 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Portland East-Troutdale
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Showing 120: English reviews
Atlanta, Georgia
Reviewed 30 May 2016

This was not my typical Holiday Inn Express stay, my go-to hotel chain of choice when I am traveling. All seemed usual when I arrived, but the night clerk was rather disheveled; he wore a shirt that was extremely wrinkled and looked dirty. When I finally got to my room, it smelled as if someone ha smoked in it. I...

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Helpful?
Thank owler2016
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear owler2016, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations with regard to the professional presence of the staff and room cleanliness. Allow me to...

Newport, Washington
Reviewed 28 May 2016

We recently stayed at this Holiday Inn Express which is located very close to the East West train tracks but we did not hear the trains going by. Also close to 84 Freeway but we did not hear freeway noise. Clean room and also looked very fresh, like it had recently been fixed up.

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Helpful?
Thank Donald E
Puyallup, Washington
Reviewed 30 April 2016

We were part of a dance group here and accommodations were roomy, lots of parking, comfy beds and breakfast for everyone! It was close to the community college for competition and added bonus of Outlet Mall nearby. We even left a pair of sunglasses and called the hotel, they had found them and had them at the front desk for...

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Helpful?
Thank dnkrodgers
Portland, Oregon
Reviewed 26 April 2016

Our water heater went out and when our property management company didn't communicate when we'd be getting a new one - my husband and I opted to go somewhere close with a jacuzzi and pool (mini vaca). This Holiday Inn Express is close to everything you could need for a break!

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Helpful?
Thank volleyballmom2016
Harrah, Washington
Reviewed 15 April 2016

Great, hotel but the customer service really needs to be worked on. The lady up front said she could not charge me or my card, my maiden name was still on Bank Card. But, she did and I was charged and so was my husbands card.

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Helpful?
Thank Rebecca M
Art T, Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We have very strict policies on credit card security and I apologize if that caused any inconvenience. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity...

Spokane, Washington
Reviewed 13 April 2016

I was a walk in guest with no reservation, and the front desk person was very helpful and efficient in getting a room for my family. We enjoyed the room itself very much, it was clean and comfortable. The breakfast room had a great selection of foods to choose from, and was clean and uncrowded. The only problem we had...

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Helpful?
Thank MJCat47
Art T, Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, especially our rooms and breakfast and that you had a relaxing stay at our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! Sincerely, Umair S Assistant GM

Moscow, Idaho
Reviewed 19 March 2016

I called to book a room using my 35,498 points for my free night! I was so excited after giving my business to Holiday Inn Express to participate in there rewards program. When I called to book a room I was told to call 1-888-211-9874 to redeem my points and book my room. When I called the number I was...

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Helpful?
Thank Tammy Y
Art T, Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

We apologize for the inconveniences you faced trying to reserve a room using your points. The rules for reserving using points is set by IHG corporate and that is unfortunately out of our control. We will share your feedback with IHG headquarters, but please don't be discouraged you can still use those points if you call in advance to reserve...

Bowling Green
Reviewed 7 March 2016

Had to do a reset here in the Portland area and lo and behold a Holday Inn right next to the TA! Hard to go wrong with HI...Clean nicely appointed room,friendly staff, comfy comfy beds and near anything you need...a lil shopping,restaurants and of course a spot to park the big truck! Highly recommended and we will be back!

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Thank Mark G
Orlando, Florida
Reviewed 5 March 2016 via mobile

We had to travel to Oregon for a family emergency that forced us to stay in the area for over a week. After checking out of another hotel that was over rated on the area, we drove around looking for better accommodations. We were a bit apprehensive of this hotel because of the truck stop near by but we were...

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1Thank HotelJumpers
Kettle Falls, Washington, United States
Reviewed 21 February 2016 via mobile

Read some reviews before booking and was a little worried. But booked because of the convenient location. Discover two more rooms had people we knew going to the same event. The one way street and the fact that the sign wasn't easy to see meant most of us went around a couple times getting into the lot. We have had...

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Helpful?
Thank LauraLee1177

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located off I-84 and within minutes from downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiasts will appreciate the wide variety of hiking, biking, camping, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people. Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast. ... more   less 

Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Dr, Troutdale, OR 97060-9564 (Formerly Comfort Inn & Suites)
Region: United States > Oregon > Troutdale
Price Range: $116 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland East-Troutdale 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Portland East-Troutdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our second floor rooms were nice and quiet.”
 of 5 bubbles mikehQ97DX, 30 Jul 2016 | Read review
“Any on 1st floor. There are 3 entrances from car parking all round hotel.”
 of 5 bubbles Philbur, 1 Jun 2016 | Read review
“Our room faced North”
 of 5 bubbles donalde295, 27 May 2016 | Read review
“We were on the 2nd floor, southwest end. Great air conditioning and quiet.”
 of 5 bubbles dnkrodgers, 29 Apr 2016 | Read review
“Was not noisy as we were on northside of hotel and did not have any trouble sleeping.”
 of 5 bubbles volleyballmom2016, 25 Apr 2016 | Read review
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