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Quality Inn & Suites

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291 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Roseburg, Oregon
Reviewed 22 July 2016

Recently had to stay in springfield for a week, I choose Quality Inn because of the great discounted rate they gave me. However, 2 nights they didn't even clean the room and all 7 nights they didn't clean the bathroom toilet, tub, counter or floor. The last morning we had to ask for washcloths and when they did clean they...

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Thank me201650
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving a review about your stay. Your thoughts are vital for us to ensure we are making the right changes and improvements to our hotel so all of our guests are enjoying their stay. I will be sure to share your thoughts and comments with our entire staff to ensure we are doing our best...

Reviewed 21 July 2016

We stayed here for 3 nights and hated the bed and pillows. Strange little pillows with no give and a hard mattress do not a good nights sleep make. The room was fine, the breakfast fine as well. We asked for a ground floor room at time of reservation but was told upon check-in that the first floor was reserved...

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Helpful?
Thank jjmalter
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi There jjmalter! Thank you very much for leaving a review about your recent stay with us regarding our hotel. I am very glad to hear that you enjoyed our staff, and breakfast. I will certainly be sharing your thoughts regarding your bed with our executive housekeeper to ensure we checking all of pillows & beds for comfort. I truly...

Detroit, Michigan
Reviewed 20 July 2016

Booked this last minute as the Hilton Garden Inn was sold out. The hotel is very dated and the hallways smell like an old bowling alley. The staff was very friendly and the location has easy access to Gateway mall, the Beltline, and I-5, however, I was happy I only stayed here one night.

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Thank Ashton P
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Ashton, thank you very much for leaving us a review. Your thoughts will serve as a great tool to help us get the improvements we need at our property to make sure each and every guest has a great stay! I hope we get the chance to welcome you back again some time. All The Best, Alaina Harrison General...

Los Angeles, California
Reviewed 18 July 2016 via mobile

I was so happy to stumble across this hotel on our road trip up to Washington. My family and I were happy to find a very nice room, excellent breakfast and a pool with the perfect temperature for outdoor swimming. We would definitely stay here again.

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Thank Catherine M
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Catherine! Thank you so much for writing a review about your stay with us while you were traveling to Washington with your family. I am very happy to hear that our accommodations and staff were able to make your stay great. I hope we get to see you again the next time you are in the Eugene/Springfield area! All...

Chicago, Illinois
Reviewed 13 July 2016

My family stayed at the Quality Inn for several nights while attending the Olympic track and field trials in Eugene. The place was packed with others doing the same thing, and the staff made every effort to keep the place clean, the breakfast foods plentiful, and visitors content. We also took advantage of access to the International Fitness Center nearby,...

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Thank Paula_R_Worthington
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Paula! Thank you so much for leaving a review about your stay with us. I am very happy to hear that you and your family had a great time at the Olympic Trials and here are our hotel. I know we are all looking forward to welcoming you back the next time you are in the Eugene/Springfield area! All...

New Freedom, Pennsylvania
Reviewed 12 July 2016

My husband and I stayed at the Quality Inn for eleven nights while we attended the Olympic track-and-field trials from June 30 to July 10, 2016. Our stay was an extremely pleasant one from beginning to end because of the excellent people who work there--from the person who checked us in and the one who checked us out. Particularly, we...

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Thank Runner821
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Runner821! I am so happy to hear that your stay with us during the Olympic Trials went so well for you! We try our very best to not only meet each of our guests needs, but exceed them and I am very glad we were able to do that for you! I will be sure to share you very...

Gresham, Oregon
Reviewed 7 July 2016

I have to say this has been one of the best hotel stays I have had in over a year! I travel at least once a month for business and have to say that I felt welcomed and comfortable here. I had been on the road for six hours when I arrived at your hotel, and was exhausted! While I...

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Helpful?
Thank nich2331
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Nich! Wow! Thank you so much for such a great review! I am so happy to hear that our staff made your experience with us stand out much more than a routine hotel stay. It is our goal to not only meet each of our guests needs, but to exceed them. I am so happy that we were able...

Saint Louis, Missouri
Reviewed 6 July 2016

Nice hotel right off the I-5. Clean comfortable room. Quick start breakfast. Friendly staff. Lumpy pillows. Would stay here again if traveling I-5 found it necessary. Close to shopping and many dining options. Handy Mini fridge and microwave and coffee maker in room.

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Helpful?
Thank MNP0000
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for writing a review about your stay. I'm very glad to hear that your trip went well and your stay with us was comfortable. I hope we get to welcome you back again soon the next time you are in the Eugene/Springfield area! All The Best, Alaina Harrison General Manager (541) 726-0465

Central Point, Oregon
Reviewed 30 June 2016

This was a last minute reservation as a place to stay en route to a wedding 35 miles east in the boonies. Generally a great two night stay except the shower whistled in a very annoying manner and finding the motel was difficult because it is hidden between the freeway and a Hilton on the street side. Breakfast very good,...

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Helpful?
Thank Ray T
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving a review about your stay with us. We do hear that we are a little hard to find sometimes, but our staff is happy to help guide you over the phone straight into our parking lot. Thank you again for your thoughts about our staff, the quietness of your guest room, and our breakfast....

Reviewed 24 June 2016 via mobile

This is a old looking motel. It has a stale- foul odor throughout. Several spiders found on the bed. Cleaning service let themselves into my room at 9 am stating they thought we had left. They continued to check in on our room a few more times in the following hour. Check out is at 11. Finally left at 10:30...

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Helpful?
Thank Sarah F
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Dear Sarah, I am so sorry to hear of the issues during your stay with us. Please know this is so very far from our standards. We always strive to not only meet our guests expectations but exceed them. Please know I will be sharing your feedback with all of our staff here, maintenance, housekeeping, and front desk to ensure...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3550 Gateway St, I-5 Exit 195A, Springfield, OR 97477-6007
Region: United States > Oregon > Springfield
Price Range: $102 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn
Hotel Style:
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor north side great”
 of 5 bubbles nickwaynebarrett, 29 Nov 2016 | Read review
“Room 216 is really clean and close to the office. Note: there is no elevator.”
 of 5 bubbles GnJinMX, 2 Oct 2016 | Read review
“love the suites!”
 of 5 bubbles emilyfevinger, 12 Sep 2016 | Read review
“stayed on 2nd and 3rd floors - no issues.”
 of 5 bubbles GetAboutGranny, 3 Sep 2016 | Read review
“There are no elevators, so if mobility is an issue, be sure to request a ground floor”
 of 5 bubbles Dejaceo, 28 Aug 2016 | Read review
5 of 5