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GuestHouse Inn & Suites Eugene / Springfield

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GuestHouse Inn & Suites Eugene \/ Springfield
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108 Reviews from our TripAdvisor Community

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Showing 107: English reviews
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Springfield, Oregon
Reviewed 22 February 2017

My stay at the guest house was excellent, the housekeepers are amazing friendly people that really care about the customers. My room was super clean and the beds were like sleeping on a cloud (: The hotel in gateway is within walking distance from a shopping mall and plenty of food restaurants. It really does deserve better ratings, 5 stars...

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Thank isaac123457
Troutdale, Oregon
Reviewed 20 February 2017 via mobile

Stayed here for a volleyball tournament with the family... dirty rooms and facilities, cockroaches in the bathroom, and a drug overdose in one of the other rooms. My advice is to stay as far away from this place as you can - it's by far the worst hotel I've ever stayed at.

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Thank LLJoy13
Reviewed 15 January 2017

The room was clean. The place is a bit confusing for finding the room as there is a entrance on each end of the room. The lights only work on the switch coming in from the entrance I didn't use, (of course). The room had 3 fluorescent fixtures and the one in the middle was flickering which is like sitting...

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1Thank Paul B
Reviewed 31 December 2016

GuestHouse Inn & Suites Eugene / Springfield Gateway St Springfield Oregon The service was good. Clean room. Reasonable prices, they gave us discounts on our stay for writing reviews. Pleasant and helpful workers. It's just blocks away from Gateway mall. Several restaurants are within walking distance, there is on right next door and nice title bar. They have a continental...

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Thank sylvan s
Seattle, Washington
Reviewed 5 December 2016

I am being generous. Paid $97 to much for a regular room w/AAA. The room is clean but very dated carpet, bathroom, etc. No micro/fridge etc. Walls are thin, and room doors show wear and tear. It looks like the maintenance crew is trying hard, but the property is just OLD. The only reason I stayed is that you can...

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Thank berghuis3
Gig Harbor, Washington
Reviewed 18 November 2016

Darkness fell in Eugene; time to pull over for the night. There's an Elmer's restaurant next door, so I chose Guest House Inn. The desk staff was friendly, but my room had seen better days. Serviceable, but there may be better choices.

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Thank horizonbound
Surrey
Reviewed 24 October 2016

Everything was good, just off I5, Clean rooms, friendly staff, great price, Breakfast was adequate. No carpet, new laminate floors. Will definately stay again when passing through. Apple Peddlar restaurant on same lot, good food.

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Thank Diane F
Johnathan L, front desk agent at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We are glad you enjoyed your stay with us and appreciate your feedback. We look forward to seeing you again :) front desk, Laura

Glide, Oregon
Reviewed 21 October 2016

Do not stay here, even for park and fly. The motel used to be a great deal. It is now dirty and poorly maintained. I had to be put in three different rooms before they found one that was made up, functional and clean.

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Thank mgilles0
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're sorry that you had a bad experience when you arrived at our property. Check in is at 3pm so if you arrived before that the staff was probably trying to find you a clean room so that you could be checked in. We are currently working on fixing these Issues that you experienced when you Arrived at our hotel....

Reviewed 19 October 2016 via mobile

The staff was very friendly.I received wifi well,tv was good,and I'm not much on breakfast.The hotel is a older one but my room was clean.The restruant at the hotel was great!The do have room for a few 18 wheelers.Its tight but there's room!

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Thank Tony Z
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're happy that you had a good stay. hope that you come back and see us.

Walla Walla, Washington
Reviewed 11 October 2016

Poor Service. Dirty rooms - cobwebs, carpet filthy, Spent 3 nights. Bed made when room was 'cleaned', but bathroom was never addressed. Used towels on floor and never cleaned.Breakfast was awful, eggs tasted like lemons - thought maybe the pan the eggs were cooked in was not fully washed and rinsed.

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Thank 166amee
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're Sorry that you had a bad stay. We are currently working hard on fixing these Issues that you faced while staying at our property. Thank you for letting us know. Your feedback is always welcome. Johnathan, Front Desk Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Eugene-Springfield – If you're planning to stay in the Eugene/Springfield area of Oregon the Hotel Eugene-Springfield is the perfect location for your lodging; it is conveniently centered right off Interstate 5 with easy access to the bordering cities. An excellent choice for business travelers or vacationing families, Hotel Eugene-Springfield is without question one of the best values available in the area. ... more   less 

Additional Information about GuestHouse Inn & Suites Eugene / Springfield

Address: 3350 Gateway St, Springfield, OR 97477-1003 (Formerly Hotel Eugene-Springfield)
Region: United States > Oregon > Springfield
Price Range: $77 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — GuestHouse Inn & Suites Eugene / Springfield 2*
Number of rooms: 141
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Also Known As:
Shilo Inn Eugene Springfield Hotel Springfield
Shilo Inn Springfield
Springfield Shilo Inn
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Questions & Answers

Questions? Get answers from GuestHouse Inn & Suites Eugene / Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved my premium suite room 279.”
 of 5 bubbles isaac123457, 22 Feb 2017 | Read review
“Stay on parking lot side to keep eye on vehicle.”
 of 5 bubbles berghuis3, 4 Dec 2016 | Read review
“Select a different hotel.”
 of 5 bubbles 166amee, 10 Oct 2016 | Read review
“both rooms I tried were very quite.”
 of 5 bubbles 180carolynt, 18 Mar 2016 | Read review
“avoid 118 as it ajoins the laundry”
 of 5 bubbles 447sky25, 18 Dec 2015 | Read review
5 of 5