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Residence Inn Salem

Travel SalemUSD 159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Salem
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188 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Salem
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Showing 187: English reviews
Reviewed 15 July 2015

The clean and spacious room was wonderful and Timothy, the manager, at the front desk was very personable and helpful! We would stay here again and appreciated the great service. He gave us many choices for dinner options and made our stay a very enjoyable one. The beds were comfortable and the breakfast was good.

Thank Roxanne C
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your wonderful words regarding our front desk. We hope you had a great time while here in Salem.

Etters, Pennsylvania
Reviewed 5 July 2015

We had a two room suite here for two nights. Great friendly staff but the rooms need a little attention. Our furniture had holes in it and was definitely in need of replacement. Other than that the rooms were clean, breakfast was fine and the service was great. May just want to do a little updating.

Thank Diane w
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your feedback while staying here in Salem. We are addressing the issues that you mentioned. We are delighted that our staff was able to provide excellent service while you were here.

Salem, Oregon
Reviewed 3 July 2015

I am currently staying here from past 2 weeks & the service is being amazing. The reception staff is pretty supportive. Rooms are cleaned daily. each room has appliances & is more like a studio apartment. with all necessities.

Thank Syed Azmat ali A
Michael S, General Manager at Residence Inn Salem, responded to this review

We are happy to be your "Home Away From Home"

Salem, Oregon
Reviewed 30 June 2015

we had a fire to our home. They took such great care of us. The Staff is totally amazing. The amenities we so awesome, pool, basketball, BBQ grill, dog run area, etc.. it was my husbands birthday and the staff snuck in and surprised him with a birthday cake. Who does that. I love love love this place and their...

Thank Debbie N
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay. We were excited to be apart of your celebrations while with us.

Hillsboro, Oregon
Reviewed 5 June 2015 via mobile

Was here 3 months ago and said it was a nice quiet location. Well this stay I was on the freeway side. Make sure you ask for the non freeway side if available in advance. I also recommend that you set your own alarm. Luckily I do. 2 out of 5 mornings, my wake up call never happened. My first...

Thank Trafcon
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We have uncovered the challenge with our wake up calls and have repaired the phone system. We are sorry that you missed a few of your wake up calls. We have looked into the other things that you mentioned as well. Again, we appreciate your valuable feedback.

Moorpark, United States
Reviewed 29 May 2015

I have found that Residence Inns can be hit or miss. Some are really nice, but others... This one was in sad repair. The furniture was old and stained. The chair in the living room looked like it had been attacked by a cat. The carpeting was old and getting threadbare. The sofa? What is that thing? It had some...

1Thank Ilona B
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for your very detailed review that you gave our hotel during your stay. We are sorry about the few things that you mentioned that are being addressed. We are delighted that the overall ammenities were beneficial to you and your family.

Reviewed 16 May 2015 via mobile

Wonderful staff. When they heard of the medical emergency that had brought me to Salem, I was offered $20 off each night. The room was nice on the surface, but furniture was uncomfortable, most importantly, the bed. If a bed is hard and doesn't give me support, I can't give it more than three stars. After all, sleep is why...

1Thank cocob
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you your feedback. We are sorry for your reason for coming to Salem. We are glad that we were able to help you during your stay here with us.

Spokane, Washington
Reviewed 12 May 2015

I stayed in this hotel during a trip to Salem for a basketball tournament with my son. The room was very spacious and very well kept! I stayed in an accessible room but really appreciated the bars in the shower to prevent slipping. Bathroom was very large but water pressure was terrible. Loved the living room area and the furniture...

Thank Dawn S
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your concise review of our hotel. We appreciate your feedback.

Bend, Oregon
Reviewed 9 May 2015

I have stayed 15 nights at the Salem Residence Inn on an out of town work assignment. The hotel staff is friendly and accommodating (I asked for a flatter pillow and while one wasn't immediately found at the front desk, one was delivered to my room in less than 5 minutes). The Monday - Wednesday meals have been well organized...

Thank jeff d
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your great summary of our hotel. We are delighted that you enjoyed your stay with us.

Walla Walla, Washington
Reviewed 13 April 2015

Service was good and Jonathan was very friendly and helpful. We arrived before check in and he found a room available for us so that we could get our kid into the room after a long day in the car before we were out and about again. The wi fi worked well. The location of the hotel was great for...

Thank plaidbagel
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Plaidbagel, Thank you for the very thorough review that you posted about your stay with us while here in Salem. We appreciate your valuable feedback. We have reviewed your comments and will seek to make some changes for the things that we can control. Our plain red potatoes that were available on rotation that morning can be embellished with...

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Management photos: Courtesy of the property manager

All Management Photos (51)
Hotel & Grounds (9)
Business Centre/Function Rooms (4)
Pool/Beach Area (3)
Dining (6)
Room/Suite (21)
Other (8)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 

Additional Information about Residence Inn Salem

Address: 640 Hawthorne Ave SE, Salem, OR 97301-5096
Region: United States > Oregon > Salem
Price Range: $232 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Hotel Style:
#5 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from Residence Inn Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Freeway noise is evident when outside. Rooms on that end of the building could hear traffic.”
frugel-traveler, 13 Jan 2017 | Read review
“ground floor”
MarkPurdue, 21 Nov 2016 | Read review
“Top floor away from elevator is quietest.”
ReidSpencer, 17 Oct 2016 | Read review
“Ask for the quiet area.”
AronaC, 17 May 2016 | Read review
“Rooms on the west side away from the freeway are quieter.”
richardhW7311SV, 27 Jan 2016 | Read review
5 of 5
Travel Salem
USD 159* /night
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PricelineUSD 187
Orbitz.comUSD 187
Booking.comUSD 187
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Prices are for 1 room, 2 adults
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