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DoubleTree by Hilton Hotel North Salem

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#4 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersBronze level
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DoubleTree by Hilton Hotel North Salem
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358 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel North Salem
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Showing 355: English reviews
Reviewed 5 September 2016

This hotel was perfect for our rewards stay on our way across Oregon. The staff was very welcoming and helpful. The room was very clean. Breakfast was good. We didn't use any of the other amenities, so I can't comment there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A9851FBandrewr
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Andrew R, Thank you for taking the time to review your experience at the DoubleTree by Hilton Salem, Oregon - we are so honored to have earned a five star review from you! Our team is the heartbeat of our hotel, and I am glad that they were both welcoming and helpful during your visit. When your travels bring...

salem, United States
Reviewed 31 August 2016

Checked in and was greeted nicely, all perks of staying at a quality hotel were provided recent updates and remodel was evident. Staff was friendly and attentive to any needs. This is a nice place will stay there again when travel requires overnight in Salem Oregon.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Danny S
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Danny S, Thank you for taking the time to review your recent experience at the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your weekend stay with us! Our hotel strives to deliver an outstanding product with excellent service, and I am glad we were able to deliver these for you! When your travels...

United States
Reviewed 28 August 2016

We weren't sure what to expect when we booked this as there were mixe reviews but from the time we checked in to the time we left everything was perfect. The check in clerk was very friendly, the room was big and super clean. We had a room just a few doors from the elevator but we didn't hear anything....

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Helpful?
Thank Vendue2
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Vendue2, Thank you for giving the DoubleTree by Hilton Salem, Oregon a shot - we are so glad that we were able to exceed your expectations! I'm glad you found your room "super big" and quiet, and I'm honored that our team earned your recommendation! When your travels bring you back to Salem, we'll look forward to welcoming you...

Lakeview, Oregon
Reviewed 28 August 2016

I love staying here! Always feel comfortable here! I appreciate how the ease of checking in and out here. They always make me feel welcomed. The only downside is the parking. Make sure your lock your car doors. If cars are left unlocked, most likely someone will go through your car. The beds are comfy and the rooms are always...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank brendaj685
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Brenda, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - just so you know, the feeling is mutual; we certainly love hosting you at our hotel! I do appreciate your feedback regarding parking; though we are constantly keeping an eye out it is always a best practice...

Cheyenne, Wyoming
Reviewed 22 August 2016 via mobile

Traveled south from Seattle. Traffic was rough on I 5. Pulled off in Salem. Double tree was easy access. The young lady at the front desk was exceptional. She found us a room and checked us in quickly. A couple of choices for food close by. The room was clean and quiet. I would stay here again.

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Helpful?
Thank KTWYOMING
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear KTWYOMING, Thank you for taking the time to review your recent stopover at the DoubleTree by Hilton Salem, Oregon - we are so pleased you enjoyed your stay! Our staff is certainly the highlight of our hotel, and I am so pleased that our front desk team was able to get you to your room quickly and efficiently. On...

Jefferson City, Missouri
Reviewed 14 August 2016

When I asked if this location had a number of different items that are common to DoubleTree, I was told they were just a Boutique Hotel. Never heard of that. If you are looking for a newly built hotel, this one isn't it. There were signs of aging everywhere. My window in my room leaked every time it started raining....

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Helpful?
Thank JetPlt
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear JetPlt, Thank you for taking the time to review your recent stay with us - I am sorry that you felt misled regarding our hotel and its amenities - we are not the typical "big box" DoubleTree but we strive to deliver exceptional guest experiences. Though we are not recently built, we did go through extensive renovations in 2012...

Reviewed 7 August 2016 via mobile

This is a nice clean hotel with ample parking. The staff is very friendly and helpful. The lounge in the lobby is a very amenity but the prices are quite high. The rooms are very large and clean. The breakfast buffet was sufficient but at most hotels in Salem it would be free. Here they want $9.95 which is why...

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Helpful?
Thank Heather Z
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Heather Z, Thank you for taking the time to review your recent stay with us - I am glad that you found our hotel clean with friendly and helpful staff! I'm sorry that you were disappointed in our breakfast offerings; we do offer rates that include breakfast which often prove to be a great value for our guests. In...

Tigard, United States
Reviewed 31 July 2016

Stayed here using 20k Hilton Honors points as we had weekend plans in the Salem area. Hotel worked great overall for us & was very conveniently located. We stayed away from freeway side of hotel per feedback in other reviews and it was fine-minimal noise. Loved the excellent cookie we got at check-in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jennifer M
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Jennifer M, Thank you for taking the time to review your recent stay with us - and thank you for your loyalty and for choosing to use your points to stay with us! Award travel is definitely a great value at our hotel at 20,000 points for a standard redemption. We're glad that you enjoyed the signature DoubleTree chocolate...

Eugene, Oregon
Reviewed 31 July 2016

After having to spend one night in less than ideal circumstances, I was forever thankful that the Double Tree-Salem as able to accomodate an early check in! The room was pristine, and we we finally able to relax in comfort! I would love to purchase a set of the bedding, it felt like sleeping in a cloud!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rebecca M
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Rebecca M, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! I'm so glad that we were able to check you in early and that you enjoyed your stay despite your "less than ideal" circumstances. If...

Atlanta, Georgia
Reviewed 29 July 2016 via mobile

Our group of 15 stayed here for 4 nights. Checked in on a Wednesday, out on Sunday, the process was smooth for 5 rooms. Front desk staff were friendly. Breakfast was included in our rate. Food was good, waffles, eggs, bacon, delioius fresh muffins, Seattle Best coffee, orange juice, fruit, yogurt, oatmeal. Breakfast area was nice and roomy. Staff, brought...

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Helpful?
Thank 751elviraf
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Elvira F, Thank you for reviewing your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! We are glad you were able to take advantage of our Wake Up DoubleTree breakfast buffet - we agree that even at the $9.95 price that it offers a...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At our DoubleTree by Hilton hotel in Salem, Oregon, we are conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. On your next stay, warm up to a freshly baked cookie and our welcoming staff. ... more   less 

Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Court NE, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)
Region: United States > Oregon > Salem
Price Range: $185 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
Hotel Style:
#3 Green Hotel in Salem
#4 Business Hotel in Salem
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Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel North Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the interstate to avoid the road noise.”
GeauxTigers1111, 22 Dec 2016 | Read review
“Odd- numbered rooms are on the side AWAY from the Interstate.”
sageranger, 11 Dec 2016 | Read review
“Loud traffic noise from the road on the south side of the building.”
chameens, 29 Nov 2016 | Read review
“Odd Numbered rooms are away from the freeway”
Vendue2, 27 Aug 2016 | Read review
“If you must stay here, request a lower floor room on the opposite side from the freeway”
Heywoodya, 15 Oct 2015 | Read review
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