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Phoenix Inn Suites South Salem

5.6 km from Salem centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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4370 Commercial St SE, Salem, OR 97302
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244 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix Inn Suites South Salem
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Showing 242: English reviews
North Bend, Oregon
Reviewed 29 September 2015 via mobile

We stay at South Salem Phoenix Inn for 2 nights every week (since January 2015) and feel very fortunate to have such a nice place to stay while my husband does physical therapy. The reception staff is very friendly and helpful; breakfast is consistently well-presented; the room is clean and pleasant to spend time in; it is conveniently located close...

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Helpful?
Thank KathyABR
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

KathyABR, Thank you so much for your review, we appreciate it very much! We've really enjoyed having you and your husband at our property and are so glad to hear we've made it a positive experience! Thank you again for your feedback and kind words about the staff and breakfast!

Seattle, WA
Reviewed 27 September 2015

Nice clean place to stay. We were just looking for a place to sleep after a Friday night football game in Corvallis. This hotel is conveniently located near I-5 with several places to eat near by. Our room was big, quiet, clean and just what we were looking for. The staff is very friendly. The king size bed was extremely...

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Helpful?
Thank cabojim
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

cabojim, Thank you so much for your review! We appreciate you taking the time to share your positive experience! It's great to hear you had such a good night's sleep and enjoyed our location and breakfast. Thank you again for your review and we look forward to welcoming you back next time you're in the area.

Sacramento, California
Reviewed 24 September 2015

After a 9 hour drive, I was happy to arrive to a welcoming & friendly staff at the front desk. Pleasantly surprised to find my room had been upgraded, which was located on the 4th floor, end of hall, away from noise. Completely remodeled rooms on 3rd & 4th floors. Beds very comfortable & room extremely clean. Dawn, at the...

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Helpful?
Thank sparkerx4
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

sparkerx4, Thank you for your review, we are so glad you enjoyed your stay! We really appreciate your kudos to Dawn and the staff and will make sure your compliments are passed along. It's great to hear we've become your choice hotel in Salem and we look forward to welcoming you back next time!

Phoenix, Arizona
Reviewed 24 September 2015

My family recently stayed at the Phoenix Inn Suites in Salem, OR for the first time. It was wonderful and exactly as described and pictured on the website. Dawn and all the gals who worked the front desk during our 4 day stay were warm and friendly. They did not hesitate to provide a cold water bottle to my 12...

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Helpful?
Thank 177default
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

177default, Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay! We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again next time you're in Salem! Thank you again!

British Columbia
Reviewed 17 September 2015

This is now a Hilton of sorts. Friendly to my dog and the lobby area is looking better. Prices and options for breakfast are underwhelming. Bedroom was good. hallways were much cleaner and better appointed (refreshed) since my last visit.

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Thank Speederchick
Eugene, Oregon
Reviewed 15 September 2015

Friendly helpful staff!,Stores and restaurants near by, On the down side, it's time for maintenance, areas of missing paint and some of the wallpaper was in bad condition, The heating/air conditioning was very loud and you had to stand on a big fluffy chair to adjust it, almost fell!

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Helpful?
Thank Anna R
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

bktahoe, Thank you for your review. It's great to hear you enjoyed our location and friendly staff! In the areas we let you down, I apologize and will address the issues you mentioned with our maintenance engineer. Thank you again for your review.

Roseburg, Oregon
Reviewed 13 September 2015

will only stay here if staying in Salem. Rooms always clean. Staff always super nice and helpful. Miss Sue in the breakfast room makes your complimentary breakfast feel like you're eating in her house due to the comfort level in the very small facility she has to work in.

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Thank Brenda W
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Brenda W, Thank you for your excellent review and continued patronage! We are so happy to hear we're your go-to hotel when staying in Salem. Your kind words about our breakfast attendant will be shared with the entire staff, I'll make sure she receives your kudos myself! We look forward to the next time you're in Salem!

Provo, Utah
Reviewed 11 September 2015

After a busy day of sightseeing in and around Portland and surrounding cities, this hotel provided both relaxation and comfort. While the indoor spa was a bit too warm, it did serve to soothe tired muscles. The room provided very comfortable beds, and we're very quiet. They were also spacious and arranged so that families could achieve needed privacy, as...

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Thank MountainMumsie
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

MountainMumsie, Thank you for your review, we appreciate your feedback and are so glad you enjoyed your stay! It's great to hear you appreciated the layout of the room and the accessibility to the appliances. Thank you again for your review, we hope to see you again next time you're in Salem.

anchorage
Reviewed 8 September 2015

I stayed here on a recent trip to see my daughter at college. And, was so pleased with the value, I booked for another upcoming trip. The building seems like its older but had a recent renovation. The folks we encountered at the front desk were all friendly. It was also very quiet for being right next to a busy...

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Helpful?
Thank javaspice
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

javaspice, Thank you for your detailed review! We are so happy to hear you enjoyed your stay! We are always looking for ways to improve our guests experiences and appreciate your feedback about adding a second waffle maker. Thank you again for your review and continued patronage, we look forward to seeing you again the next time you're in Salem!

Hamilton, Montana
Reviewed 29 August 2015 via mobile

The hotel was very nice. Spacious rooms with refrigerator, coffee maker, real glasses, ceramic mugs, and microwave, all great things to have when staying for a few days. The pressure of the water in the shower was excellent and the water never got cold. AC worked great! Pool and hot tub was nice to use after being on the road...

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1Thank equinegamer
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Dear equinegame, Thank you for taking the time to review our hotel! We appreciate your feedback and positive rating. The areas you felt we could improve will be discussed with our maintenance engineer and addressed! Thank you again for your feedback, we hope to see you again next time your in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Phoenix Inn Suites South Salem

Address: 4370 Commercial St SE, Salem, OR 97302
Region: United States > Oregon > Salem
Price Range: $123 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites South Salem 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Hotel South Salem
Hotel Style:
#5 Family Hotel in Salem
#8 Business Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites South Salem staff and other travellers.
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Questions? Get answers from Phoenix Inn Suites South Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book on the first floor as it is below ground level.”
 of 5 bubbles 66veldaa, 30 Oct 2016 | Read review
“Anywhere except by the elevator but even that wasn't very noisy as we stayed there once too.”
 of 5 bubbles phyllisinjoy, 23 Oct 2016 | Read review
“Rooms are nice on the 4th floor.”
 of 5 bubbles TheresaandKerry, 15 Oct 2016 | Read review
“Upper floor!”
 of 5 bubbles Z06Traveler, 7 Sep 2016 | Read review
“Rooms away from Commercial Street.”
 of 5 bubbles jav9206, 23 Jul 2016 | Read review
5 of 5