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Phoenix Inn Suites South Salem

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#7 of 23 Hotels in Salem
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238 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Salem, Oregon
Reviewed 28 October 2015

Sold my home in Salem, and since we have a shortage of apartments available, l needed a place for wife and I to stay, checked out some lower cost places, some were really bad, but after checking all the places out at some more money and where l felt they were located in a safe and convenient location. I was...

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Helpful?
Thank Bob1939nhak
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Bob1939nhak, Thank you so much for taking the time to review our property! We are happy to hear you enjoyed your time with us and appreciated the breakfast, accommodations, staff and cleanliness of the hotel. Thank you again for your review!

Reviewed 19 October 2015 via mobile

My husband and I stayed here once before and were happy do we thought of it again as we were headed through. The room was on the first floor and faced the back and was very quiet even though we were just around the corner from the elevator. The bed and towels were clean and had no odors. The shower...

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Helpful?
Thank tindyanne
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

tindyanne, Thank you so much for taking the time to review our property! It's great to hear you enjoyed your stay. We take great pride in providing our guests with a memorable experience and are glad to hear you noticed! We appreciate being your hotel choice when visiting Salem and look forward to welcoming you back next time!

Tucson, Arizona
Reviewed 16 October 2015

This an Ok place for just a rest stop for overnight but longer is wearing.You can hear all traffic and everyone when they get up to running water,the doors to to the rooms slam all night closed ,if heavy sleeper you are ok.the noise from road is loud also.staff was very very nice and the rooms were very clean and...

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Helpful?
Thank Andy A
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Andy A, Thank you for your review, we appreciate you taking the time to share your experience. We are so glad to hear you enjoyed the room and appreciated the great customer service you received. I do apologize for noise being an issue while you were here next time you travel to Salem let us know in advance and we...

Seattle, Washington
Reviewed 10 October 2015 via mobile

No frills. Good accommodations. Great staff. Good location. Easy access. Lots of good restaurants in the area. Try Venti's...worth it. Was taken care of by staff. On a busy road...stay in the back rooms. Well done by all there. Thank you!

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Thank jordanjsquare
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

jordanjsquare, Thank you for your review, we appreciate you taking the time to share your experience. It's great to hear you enjoyed your stay and appreciated the nearby restaurants, Venti's was a great choice! We hope to see you again next time you're in Salem.

North Bend, Oregon
Reviewed 29 September 2015 via mobile

We stay at South Salem Phoenix Inn for 2 nights every week (since January 2015) and feel very fortunate to have such a nice place to stay while my husband does physical therapy. The reception staff is very friendly and helpful; breakfast is consistently well-presented; the room is clean and pleasant to spend time in; it is conveniently located close...

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Thank KathyABR
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

KathyABR, Thank you so much for your review, we appreciate it very much! We've really enjoyed having you and your husband at our property and are so glad to hear we've made it a positive experience! Thank you again for your feedback and kind words about the staff and breakfast!

Seattle, WA
Reviewed 27 September 2015

Nice clean place to stay. We were just looking for a place to sleep after a Friday night football game in Corvallis. This hotel is conveniently located near I-5 with several places to eat near by. Our room was big, quiet, clean and just what we were looking for. The staff is very friendly. The king size bed was extremely...

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Helpful?
Thank cabojim
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

cabojim, Thank you so much for your review! We appreciate you taking the time to share your positive experience! It's great to hear you had such a good night's sleep and enjoyed our location and breakfast. Thank you again for your review and we look forward to welcoming you back next time you're in the area.

Sacramento, California
Reviewed 24 September 2015

After a 9 hour drive, I was happy to arrive to a welcoming & friendly staff at the front desk. Pleasantly surprised to find my room had been upgraded, which was located on the 4th floor, end of hall, away from noise. Completely remodeled rooms on 3rd & 4th floors. Beds very comfortable & room extremely clean. Dawn, at the...

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Thank sparkerx4
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

sparkerx4, Thank you for your review, we are so glad you enjoyed your stay! We really appreciate your kudos to Dawn and the staff and will make sure your compliments are passed along. It's great to hear we've become your choice hotel in Salem and we look forward to welcoming you back next time!

Phoenix, Arizona
Reviewed 24 September 2015

My family recently stayed at the Phoenix Inn Suites in Salem, OR for the first time. It was wonderful and exactly as described and pictured on the website. Dawn and all the gals who worked the front desk during our 4 day stay were warm and friendly. They did not hesitate to provide a cold water bottle to my 12...

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Helpful?
Thank 177default
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

177default, Thank you for taking the time to review our hotel. We are so glad you enjoyed your stay! We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again next time you're in Salem! Thank you again!

British Columbia
Reviewed 17 September 2015

This is now a Hilton of sorts. Friendly to my dog and the lobby area is looking better. Prices and options for breakfast are underwhelming. Bedroom was good. hallways were much cleaner and better appointed (refreshed) since my last visit.

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Thank Speederchick
Eugene, Oregon
Reviewed 15 September 2015

Friendly helpful staff!,Stores and restaurants near by, On the down side, it's time for maintenance, areas of missing paint and some of the wallpaper was in bad condition, The heating/air conditioning was very loud and you had to stand on a big fluffy chair to adjust it, almost fell!

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Helpful?
Thank bktahoe
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

bktahoe, Thank you for your review. It's great to hear you enjoyed our location and friendly staff! In the areas we let you down, I apologize and will address the issues you mentioned with our maintenance engineer. Thank you again for your review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Phoenix Inn Suites South Salem

Address: 4370 Commercial St SE, Salem, OR 97302-3914
Region: United States > Oregon > Salem
Price Range: $117 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites South Salem 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Hotel South Salem
Hotel Style:
#5 Family Hotel in Salem
#8 Business Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites South Salem staff and other travellers.
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Questions? Get answers from Phoenix Inn Suites South Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book on the first floor as it is below ground level.”
 of 5 bubbles 66veldaa, 30 Oct 2016 | Read review
“Anywhere except by the elevator but even that wasn't very noisy as we stayed there once too.”
 of 5 bubbles phyllisinjoy, 23 Oct 2016 | Read review
“Rooms are nice on the 4th floor.”
 of 5 bubbles TheresaandKerry, 15 Oct 2016 | Read review
“Upper floor!”
 of 5 bubbles Z06Traveler, 7 Sep 2016 | Read review
“Rooms away from Commercial Street.”
 of 5 bubbles jav9206, 23 Jul 2016 | Read review
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