We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Phoenix Inn Suites South Salem

Show Prices
#7 of 23 Hotels in Salem
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Phoenix Inn Suites South Salem
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

244 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 242: English reviews
Start your review of Phoenix Inn Suites South Salem
 Click to rate
Portland
Reviewed 4 weeks ago via mobile

I've stayed here a few times and had family stay also. Always clean rooms and close to food and drinks. Rooms are spacious and the beds are very comfortable. Indoor pool and hot tub are very nice for relaxing and with food and drink in walking distance it makes it a nice convenient place to stay that isn't too far...

 Report
Helpful?
Thank G1302BGandrewp
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

G1302BGandrewp, Thank you so much for your review! We are so glad you continue to use us as your Salem hotel choice! We appreciate your comments and look forward to welcoming you back next time!

Blowing Rock, North Carolina
Reviewed 14 February 2017 via mobile

Wonderful clean room, excellent staff!! And terrific breakfast to suit everyone's taste. The front desk was very accommodating to our crazy schedule. So comforting to have a friendly and caring front desk. Thank you!

 Report
Helpful?
1Thank nailacres
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

nailacres, Thank you so much for your review. We are so glad you enjoyed your stay. We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again!

Reviewed 20 January 2017 via mobile

I put my sisters up here when she came in for four days, to spend time with the family. The spa suit was small but comfortable and clean. The average queen room was high end average and clean as well. The pool was small but a nice activity and service at the front was friendly all times i visited. They...

 Report
Helpful?
1Thank jessica s
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

jessica s, Thank you so much for your review! We appreciate your positive comments and are happy to hear your family enjoyed their stay. Thank you again for your review and we hope to see you and your family again.

Tampa, Florida, United States
Reviewed 17 January 2017

We were on a long trip and had several "wildcard" nights, meaning that we hadn't booked hotels since we didn't know where we would end up. On one night we found the Phoenix Inn and, frankly, I was very impressed. I'm not usually into staying at a property where I am unfamiliar with the brand, but I'm glad I did....

 Report
Helpful?
1Thank Brandon S
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Brandon S, Thank you so much for your excellent review! We are so glad you chose to stay with us and appreciate you sharing your experience! We look forward to welcoming you back next time you're in the area!

Los Angeles, California
Reviewed 29 December 2016

Phoenix Inn has yet to disappoint me. This is my 5th or 6th visit to thier Salem location and it consistently meets my needs: quiet, clean, comfortable beds and, most importantly, a kind and accomodating staff that realize the importance of good customer service. A RARITY THESE DAYS! Monique at the front desk always welcomes me back with a big...

 Report
Helpful?
1Thank jssmasters
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Thank you so much review. We are so glad you enjoyed your stay. We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again!

Reviewed 14 December 2016

I returned to the hotel for third time. Because of the room location & amenities. Upon checking in the room I was assigned was not the same set up as my last 2 visits. Checking w/ frt. desk was told all king rooms aren't the same lay out. Being I was going to be there 4 nights. I requested the...

 Report
Helpful?
1Thank Corey C
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Thank you so much for your review. We are glad to hear you enjoyed your stay. While all of our king suites include the same elements and do not differ in size, some layouts may vary due to the overall layout of the property. Our guests' are our #1 priority and we are glad to hear Dawn was able to...

Reviewed 27 November 2016 via mobile

Very nice and friendly staff. Facility is dated and worn. Room was comfortable but there was a short in the bathroom outlet , cracks in bathroom counter, and holes in walls where once there may have been pictures.

 Report
Helpful?
1Thank Lundie C
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Lundie C, Thank you for your review. We are happy to hear you enjoyed our friendly staff and found the room comfortable. Since we recently renovated the property we were very disappointed and surprised to hear the issues you listed in your review. We researched the room you were in and were unable to find the specific areas you pointed...

Roseburg, Oregon
Reviewed 9 November 2016

I have never been disappointed with the quality of my stay at any Phoenix Inn. This one was no exception! Easily the best complimentary breakfast I have ever had! The room was very large and well equipped with all the amenities. The place was spotless! Right next to a ton of shopping options and almost shares a parking lot with...

 Report
Helpful?
1Thank FifthRib
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

FifthRib, Thank you for your review and your continued loyalty! It's great to hear you enjoy our breakfast, accommodations, cleanliness and location. I am sorry to hear your comments about our outside areas for pets, on the east side of our building we have a decent size grassy area for our four-legged guests. The next time you come to stay...

Sweet Home, Oregon
Reviewed 2 November 2016

Arrived at the hotel Saturday evening! Was greeted by friendly hotel staff ! Checked in promptly and took the elevator to the third floor. The room was nicely appointed,in fact I had a great sleep ! No noises to wake me till the AM. It would be superb if someone could figure out how to keep doors from slamming shut...

 Report
Helpful?
1Thank CUlater10
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

mcirillo52, Thank you for your review. It's great to hear you enjoyed our friendly staff and accommodations, I will make sure to share you feedback with our staff as well as discuss ways to improve the noise issue you mentioned. We look forward to welcoming you back next time you're in Salem.

Reviewed 2 November 2016 via mobile

I have stayed at several of these locations. This is by far my least favorite. The air conditioner was VERY noisy. The breakfast only offers hard boiled eggs as a protein when the others had more options like sausage patties. Rooms are less impressive as well.

 Report
Helpful?
1Thank dposalski

26 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (17)
Viewed
Room/Suite (8)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Salem hotels
4.5 km away
La Quinta Inn & Suites Salem
5.3 km away
The Grand Hotel in Salem
4.3 km away
BEST WESTERN PLUS Mill Creek Inn
Show Prices
Show Prices
Show Prices
4.9 km away
Hampton Inn & Suites Salem
7.3 km away
Red Lion Hotel Salem
Red Lion Hotel Salem
#9 of 23 in Salem
777 reviews
7.3 km away
DoubleTree by Hilton Hotel North Salem
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Phoenix Inn Suites South Salem

Address: 4370 Commercial St SE, Salem, OR 97302
Region: United States > Oregon > Salem
Price Range: $123 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites South Salem 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Expedia, Kognitiv US Corp, Hotels.com, Travelocity, Priceline and Booking.com so you can book your Phoenix Inn Suites South Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Hotel South Salem
Hotel Style:
#5 Family Hotel in Salem
#8 Business Hotel in Salem
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites South Salem staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Phoenix Inn Suites South Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book on the first floor as it is below ground level.”
 of 5 bubbles 66veldaa, 30 Oct 2016 | Read review
“Anywhere except by the elevator but even that wasn't very noisy as we stayed there once too.”
 of 5 bubbles phyllisinjoy, 23 Oct 2016 | Read review
“Rooms are nice on the 4th floor.”
 of 5 bubbles TheresaandKerry, 15 Oct 2016 | Read review
“Upper floor!”
 of 5 bubbles Z06Traveler, 7 Sep 2016 | Read review
“Rooms away from Commercial Street.”
 of 5 bubbles jav9206, 23 Jul 2016 | Read review
5 of 5