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Westin Portland

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#15 of 137 Hotels in Portland
Certificate of Excellence
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822 Reviews from our TripAdvisor Community

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Showing 807: English reviews
Albuquerque, New Mexico
Reviewed yesterday NEW

The Westin is a great location in downtown Portland. Close to numerous restaurants and shopping destinations. Only a few books from Powells famous bookstore! The staff was very friendly very helpful and very accommodating. We really liked for nothing in our suite. We were there for my daughter's wedding and everything came off without a hitch thanks to the Westin...

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Thank jpmountaingoat
Turner, Oregon
Reviewed yesterday NEW

Awesome experience! Upgraded for free because we were celebrating our birthdays. Personable staff,quiet, comfortable rooms, free Wifi, easy unload/load valet and awesome location. Close to all downtown activities and next to the food carts!

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Helpful?
Thank laurel_m_happe
Philadelphia, Pennsylvania
Reviewed 5 days ago NEWvia mobile

This is the first negative Westin review I have ever submitted. There was a form email sent a few days before check in about how the restaurant/ bar was closed for renovation. Had I known this prior to check in I probably would have booked elsewhere because I need things to be convenient. I then had an issue for TWO...

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Helpful?
Thank Victoria R
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Victoria R, I am sorry to hear about your experience at our hotel. I would like to discuss your recent stay with you. Please email me at klint.kolbu@westin.com. Be Well, Klint

Los Angeles
Reviewed 6 days ago NEW

Stayed two nights. Hotel is located in the center of town walking distance from most anything you are interested in Portland. Lots of great restaurants a quick walk away. Hotel is undergoing first floor renovation so lots of construction. The Daily Grill sign is still hanging but it is gone; no restaurant at this time in the hotel - but...

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Helpful?
Thank DrMitch
Gig Harbor, Washington
Reviewed 6 days ago NEW

We stayed 1/12 thru 1/15 and had a wonderful stay. room 1904 Valet was $44 per night and they did an excellent job and getting our car pulled around when requested, Calling ahead is helpful. Check in was quick and smooth and the welcome from Max felt genuine. We later met Audrey at the front desk and she is lovely...

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Helpful?
Thank karen w
Klint K, Director of Sales at Westin Portland, responded to this review

Dear karen w, What a great review of The Westin Portland! I am excited to see that you had such a genuine, positive interaction with Max, Audrey and Paul. We have a great team at The Westin Portland and appreciate your mention of our staff. We are undergoing a refresh, but it looks like you were able to enjoy some...

Portland, Oregon
Reviewed 1 week ago NEW

I accept that you are in refurbishment, but Check in facility is poor. No bar or restaurant for us to meet and socialize was very disappointing when the idea for our team weekend was to bond socially and allow our significant others to get to know us all . The lack of facilities to allow this to occur was extremely...

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Thank cmoar
Klint K, Director of Sales at Westin Portland, responded to this review

Dear cmoar, We appreciate you sharing your feedback to help us improve our service. We have recently upgraded our temporary welcome for our guests with enhanced touches and daily treats. We look forward to our lobby being completed in early spring and our new restaurant in the summer and hope you will visit our refreshed hotel in the future. Be...

Mercer Island, Washington
Reviewed 1 week ago NEW

This is trying to be a really nice place. Tastefully decorated. Fabulous and friendly service. Free wifi. Great location. But they are going through renovations now, which means some things are kind of a drag. In particular, the restaurant is closed. There was a "breakfast" of sorts on the second floor that was very limited menu and truly not good....

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Helpful?
Thank CWR01
Klint K, Director of Sales at Westin Portland, responded to this review

Dear CWR01, We appreciate your feedback! I am glad to see you enjoyed our décor, free wifi and the friendly service from our staff. Yes, we are currently refreshing our lobby and restaurant and understand how this can impact your stay. We anticipate being finished with the lobby in mid March and our restaurant will be completed in the summer....

Reviewed 1 week ago

My boyfriend and I stayed at the Westin this past weekend to celebrate his birthday. Although the lobby and restaurant were under construction, we thought the hotel and it's service were perfect! Summer Cummings complimentarily upgraded us to the penthouse floor room with spectacular views. She also had a nice little birthday amenity sent to our room which was a...

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Helpful?
Thank adrienne s
Klint K, Director of Sales at Westin Portland, responded to this review

Dear adrienne s, We appreciate the Amazing review! I am so glad to see how you appreciated the service and upgrades that Summer provided. Celebrating a birthday in style at The Westin Portland is what it is all about! Thank you for your recommendation and please come celebrate with us again. Be Well, Klint

Spokane, Washington
Reviewed 1 week ago

The location is perfect, the room itself was clean and well-maintained. We had a bit of a problem adjusting the termostat but the windows open so all was good. We also got stuck renting a room next to people who were smoking a lot of pot all-day long. We asked to move and the hotel accomodated us no problem

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Thank dcgranzyme
Spokane, Washington
Reviewed 1 week ago

Great hotel. Staff very friendly and accommodating. This is an excellent location if you want to be in the heart of town. I travel a lot on business and the room was one of the nicest I have had. I would definitely return.

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Thank douglascT9533VF

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Daily Grill - The Westin Portland
Daily Grill - The Westin Portland
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Portland Hotel is located In the center of Downtown Portland with easy access to some of the city's best dining, shopping, and entertainment. ... more   less 

Additional Information about Westin Portland

Address: 750 Southwest Alder Street, Portland, OR 97205
Region: United States > Oregon > Portland > Downtown
Price Range: $230 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin Portland 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Westin Portland Hotel Portland
Portland Westin
Hotel Style:
#3 Spa Hotel in Portland
#8 Luxury Hotel in Portland
#20 Business Hotel in Portland
#21 Romantic Hotel in Portland
#43 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Westin Portland staff and other travellers.
5 questions
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New York City, New York
4 months ago
Argentina
over a year ago

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Questions? Get answers from Westin Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book the room that your budget allows, the suites are awesome as they provide more room.”
 of 5 bubbles karenw300, 18 Jan 2017 | Read review
“1908, top floor. Best Views of the city!!”
 of 5 bubbles 555adriennes, 16 Jan 2017 | Read review
“We were overlooking the trees and the view was brilliant.”
 of 5 bubbles phickey18, 4 Jan 2017 | Read review
“You might want to call and make sure they are going to clean your room.”
 of 5 bubbles tcrutch621, 10 Dec 2016 | Read review
“Downtown hotel so go for the high floors because of street noise.”
 of 5 bubbles bayareablond, 30 Nov 2016 | Read review
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