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Hilton Portland & Executive Tower

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#36 of 138 Hotels in Portland
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Hilton Portland & Executive Tower
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2,334 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

Over the years we have stayed at many Hilton and Hilton Partners around the U.S., and then some. I have found that the experience from booking to the stay is a hit or miss. I have encountered some reservation personnel that are wonderful, knowledgable, and accommodating and some as unprovoked extremely rude (one was even scary crazy rude--with no rhyme...

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Helpful?
Thank WTLTT
Keizer, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 4 December 2016 via mobile

We are Diamonds so were upgraded to the Executive Tower even though we were staying as part of the Portland Singing Christmas Tree at a very discounted rate. Sure the bed was King Size and perfect, the TV with an interactive guide was grand, the refrigerator very handy, and the room (1453) spacious and the breakfast at the restaurant was...

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Helpful?
1Thank VictoryVisionTim
About Hotel's Favourite Review
Kahuanani R, Guest Relations Manager at Hilton Portland & Executive Tower, responded to this review

Dear VictoryVisionTim, What a beautiful review you left for us. We truly appreciate your kind words and it makes me happy to see that we at the Hilton have made such an impact on your trips. We take great pride in exceeding our guests expectations and I am glad to see that we have done that time and time again....

Los Angeles, United States
Reviewed 2 days ago NEW

Was not told I was part of a two building plan and the one I was in had rooms only. Had to go to the other building for everything. Had room service brought over from the other building. Ran out of loaner umbrellas .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dan P
Portland, United States
Reviewed 3 days ago NEW

I was substantially disappointed that the "main" pool, in the building I was staying, was gone. There was only a tiny little pool in another building with no hot tub. That you had to hike to, in the cold rain (remember - pool - re: wet and cold already with no place to change before your walk back). There is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christieb616
Santa Cruz, California
Reviewed 3 days ago NEW

My stay at the Hilton was very nice. I didn't appreciate that there is no cigarette signs outside the hotel and the whole lobby smells like cigarettes. Very disdapointing. The food at the restaurant was okey and it wasn't seasoned and as someone who is in the culinary business and married to a chef that's a turn off. There was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lamiamghari
Elise S, Executive Office Coordinator at Hilton Portland & Executive Tower, responded to this review

Dear lamiamghari, Thank you for taking time to share your experience with us. I'm happy to hear that you enjoyed your stay overall. We know many of our guests choose to stay with us because we are a non-smoking property, so I definitely understand your frustration in that regard. I will ensure the issue is addressed & that my Executive...

Miami, United States
Reviewed 5 days ago NEW

Great location, close to Max Rail stop, great restaurants nearby, great breakfast, great service in all departments, clean modern rooms ! Reasonable rates. Please keep them this way ! Highly recommend !

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank O4243HQnancyc
Elise S, Executive Office Coordinator at Hilton Portland & Executive Tower, responded to this review

Dear O4243HQnancyc, Thank you so much for your wonderful comments about your recent stay with us. We are fortunate to be in such an optimal location in the heart of downtown Portland. We pride ourselves on providing excellent service for every guest and I'm so glad to hear that all of our fantastic team members served you with excellence during...

Salem, Oregon
Reviewed 1 week ago NEW

My wife and I decided to take a quick Valentines evening, dinner movie and overnight trip to Portland and after looking at hotel prices decided on the Hilton Executive towers. I've stayed at the main building many times in the past and the Executive Towers a couple of times. The parking is pretty messy (and $43 a night, ouch) ,...

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Helpful?
Thank DADeetz
Elise S, Executive Office Coordinator at Hilton Portland & Executive Tower, responded to this review

Dear DADeetz, Thank you for sharing your feedback with us. We certainly appreciate your positive comments about the overall design of our newly renovated rooms! I'm sorry to hear that you were disappointed with the lighting of your room & the ongoing renovations. We are committed to providing an excellent guest experience during our renovations and clearly we fell short...

Los Angeles, California
Reviewed 1 week ago via mobile

Not only was my chicken sandwich I ordered to go for dinner unedible at the restaurant and then the replacement burger not tasty at all but I called right when I got to my room requesting a fridge my baby's pumped breastmilk. I was told by the gentleman at the front desk that they had one and it would be...

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Helpful?
Thank Shera T
Elise S, Executive Office Coordinator at Hilton Portland & Executive Tower, responded to this review

Dear Shera T, Thank you for taking the time to share your experience with us. Please accept my most sincere apologies for your experience during your stay. I can assure you that this is not typical of our property & this is certainly not the way we expect our team members to treat our guests. I will be following up...

Houston, Texas
Reviewed 1 week ago via mobile

This Hilton has recently undergone a remodeling of the lobby area, but thankfully the breakfast has not changed!! I particularly enjoy the breakfast buffet that includes a cold section featuring smoked salmon, cucumbers and cream cheese to make a great bagel. However, finding the bagel requires you asking your server. Every single server there was friendly and helpful, and seemed...

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Helpful?
Thank DianeSpiering
Kahuanani R, Guest Relations Manager at Hilton Portland & Executive Tower, responded to this review

Dear DianeSpiering, What a glowing review. It makes me happy to see that we were able to assist with everything you needed. We are truly in such an excellent location in the heart of downtown that our guests have a wide variety of things to see and do. I appreciate you taking the time to share about your experience. I...

Reviewed 1 week ago

My trip was great. The hotel was clean, modern, and had a great night's sleep. I drive a larger vehicle so my car didn't fit in their parking structure so I had to go a block and half to park. Would have liked some assistance with my luggage and safety since it is downtown and it was at night and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 890terrencem
Kahuanani R, Guest Relations Manager at Hilton Portland & Executive Tower, responded to this review

Dear 890terrencem, Thank you for taking the time to share your feedback with us. I apologize we did not assist you with your luggage prior to you parking your vehicle off property. I will ensure to share your comments with our staff so that it is not repeated and it will assist us in exceeding our guest's expecations. Have a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Portland & Executive Tower hotel in Portland, consists of two separate buildings and combined they offer 782 guest rooms as well as: The Main building, remodeled in 2014 offers:* HopCity Tavern & Market - our new restaurant concept featuring a modern American gastro-pub cuisine and a grab and go market featuring Stumptown coffee and grab and go snacks and sandwiches * UPS business center - staffed Mon-Fri and a 24-hour computer/internet access connectivity center * Wireless HSIA available in all guestrooms for a fee * Free Wifi in the lobby * Parking garage - Each building has their own garage for your added convenience. The Executive Tower, remodeled in 2015 showcases: * Concierge desk * Complimentary 24-hour fitness room with an indoor waveless lap pool * Computer/internet kiosk available in lobby * Wired and wireless HSIA available in all guestrooms for a fee * Free Wifi in the lobby * Parking garage - Each building has their own garage for your added convenience ... more   less 

Additional Information about Hilton Portland & Executive Tower

Address: 921 SW 6th Ave, Portland, OR 97204
Region: United States > Oregon > Portland > Downtown
Price Range: $213 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Portland & Executive Tower 3.5*
Number of rooms: 782
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Hilton Portland & Executive Tower reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Portland And Executive Tower
Hilton Portland & Executive Tower Hotel Portland
Hilton Portland Executive Hotel
Portland Hilton
Hotel Style:
#7 Green Hotel in Portland
#35 Romantic Hotel in Portland
#37 Business Hotel in Portland
#39 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Portland & Executive Tower staff and other travellers.
27 questions
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Sydney, Australia
4 months ago
4 months ago
Rancho Cucamonga, California
4 months ago

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Questions? Get answers from Hilton Portland & Executive Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that has sheer curtains. Ours didn't and the office workers could look right into our room.”
 of 5 bubbles DADeetz, 17 Feb 2017 | Read review
“High floors in the hotel building side”
 of 5 bubbles AJTwins, 3 Feb 2017 | Read review
“Rooms are tiny in the main tower, will try the executive tower next trip.”
 of 5 bubbles Mike_M54, 25 Jan 2017 | Read review
“Definitely ask for the 10th floor, which is where Alex does her room-transforming magic...!!”
 of 5 bubbles T223MVcindys, 20 Jan 2017 | Read review
“We stayed overlooking SW 6th - quiet with window shut - nice city buzz with it open”
 of 5 bubbles Drewsnaps, 8 Jan 2017 | Read review
5 of 5