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Sheraton Portland Airport Hotel

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#62 of 139 Hotels in Portland
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Sheraton Portland Airport Hotel
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761 Reviews from our TripAdvisor Community

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Sunnyvale, California
Reviewed 2 days ago NEW

I was here for a three-day dance event, so the hotel was packed! Had to wait a bit to check in, as I arrived about noon, but the front desk staff was courteous and helped people as soon as the rooms were ready. The lobby is attractive, with computer area if you need it, and comfy couches. Also a comfortable...

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Helpful?
Thank Jeanette1
Beaverton, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We always stay the night here prior to leaving for a trip the next morning. The staff is very accommodating, and we love the fact that we can park our car here long term for a small fee. They have free transportation to and from the airport as well. The food is very good at their restaurant, the bar is...

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Helpful?
Thank deandoeling
About Hotel's Favourite Review
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thanks for the review! We hope to see you again soon when you choose to travel out of PDX, or if it's just dropping in for a drink!

Kirkland, Washington
Reviewed 3 days ago NEWvia mobile

We stay here on and off, because they have pet friendly rooms and I'm from Portland (now my home is Kirkland) so we visit as much as we are able. Always a clean, friendly, convenient place. Good food. We have brought many of the kids in our family here. This afternoon, this team has beyond impressed me, exceeded all expectations,...

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Thank amywalen
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Love to hear it! We hope to see you again sometime soon!

georgia
Reviewed 1 week ago via mobile

Stayed here one night while waiting for a flight. It was booked by my work so I didn't pick the hotel. It seems like the entire hotel is undergoing major renovations. The first floor, check in area, restaurant, gym area all seem nice. It's the rest of the floors and rooms that are under construction. When I checked in and...

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1Thank mick32
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Hi, mick32! Thank you for reviewing our property during your stay. We'd like to apologize for any inconvenience we might've caused you during your stay with us due to our construction. We try our best to keep things running seamlessly as possible for all of our guests while we update our rooms. We'd love to have you give us another...

Wilmette, Illinois
Reviewed 3 weeks ago

We stayed here for 1 night due to an early departure. Hotel is kind of dark downstairs (large lobby with little day light). Staff friendly, especially in restaurant super local and simply friendly. They have an indoor pool. They're renovating rooms and hallways which is super super necessary. Very little airport noise. We were on the SPG floor, 2 connecting...

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1Thank 1andTwins
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

We appreciate you taking the time to review our property and your stay with us! To answer your questions, you are correct that we are currently still undergoing construction hotel-wide so that we can update and refurbish everything. Your review however, will not go unnoticed. I will pass this along to the appropriate managers so that they can see this...

Charleston, South Carolina
Reviewed 3 weeks ago via mobile

I stayed here for business for 3 nights. I was not aware the hotel is under construction/renovation when I booked. The only impact I really felt was the concierge lounge is closed but they are providing coupons for the restaurant for breakfast and in the evening the coupon will get you 2 drinks & appetizer. This is only for anyone...

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1Thank Canuckduck22
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thank you for staying with us and providing feedback on your stay! Glad to hear that we were able to take care of you during your stay, and that you were able to utilize one of our newly remodeled rooms. We hope to see you again sometime soon!

Santa Rosa, CA
Reviewed 4 weeks ago

Have been coming here for years because of exceptional proximity to PDX. Stayed here 1 night to beat stormy weather before departure the next day. No valet parking or bell service to help with bags anywhere near the curb or front door at late afternoon. Jr Suite 413, newly renovated but the re-do has problems. Lanoleum plastic floor in the...

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1Thank MangoChetney
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thank you for staying with us. I'm sorry that there was no bellman at the door to help you unload your bags from your car upon arrival! Unfortunately, as for the valet parking, we don't offer that specific service at our hotel at this time. However, I'm glad that you were able to enjoy a meal at our restaurant and...

Portland, Oregon
Reviewed 4 weeks ago

I stayed here because I needed to be close to the airport for an early flight. However, the shower water was barely warm most of the time- until it switched to too hot for a few seconds then back again...not what I needed when coming in from a cold, rainy evening! The room was clearly in need of renovation which...

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1Thank cgary2017
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Apologies for the quality of your room. You are correct, we are doing renovations on all of our rooms, but that doesn't excuse the shower water temperature during your stay. We will look into that and get that fixed as soon as possible so that it's not a reoccurring issue. We'd love to see you again sometime soon, this time...

Cary, North Carolina
Reviewed 4 weeks ago

I stayed here overnight for a quick business trip and found it to be a comfortable and convenient stay. They are in the process of renovating and I was given a "new" room which I found very nice. The concierge lounge was closed (renovations) so they make up for it by giving a snack bag in the room with water...

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Helpful?
Thank Stephanie C
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thank you for staying with us Stephanie! We're glad to hear that we were able to make your stay as comfortable as we could even with our construction going on. Hopefully we'll have the pleasure of seeing you again at our hotel sometime soon!

Oregon
Reviewed 20 March 2017 via mobile

I'd come to this hotel just for Rocky, the bartender, and his entertaining presence in the midst of tiring business travel. And the airport locale is convenient. But that's where the praise ends. The hotel is undergoing (much needed) update construction, but power tools overhead and what I can only assume was a jackhammer on a weekend morning led to...

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1Thank Travelanna503
Trey M, Guest Relations Manager at Sheraton Portland Airport Hotel, responded to this review

Thank you for staying with us! I'm sure Rocky will appreciate your high praise of him when he sees this review. As for the noise due to our construction, we'd like to apologize that our staff neglected to tell you that the construction runs from 9am- 6pm. With that being said however, we are working to get our hotel completely...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Portland Airport Hotel is conveniently located just a mile from the airport terminal and is accessible by our 24 hour complimentary shuttle service. ... more   less 

Additional Information about Sheraton Portland Airport Hotel

Address: 8235 NE Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Price Range: $210 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Portland Airport Hotel 3.5*
Number of rooms: 212
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Also Known As:
Sheraton Portland
Portland Sheraton
Hotel Style:
#21 Green Hotel in Portland
#54 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Portland Airport Hotel staff and other travellers.
8 questions
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nj
8 months ago
Hanahan, South Carolina
over a year ago
Portland, United States

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Questions? Get answers from Sheraton Portland Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a lower floor to minimize airplane noise, ask for a renovated room.”
cgary2017, 27 Mar 2017 | Read review
“Concierge floor has been upgraded beautiful room design.”
StephanieC92812, 22 Mar 2017 | Read review
“Go somewhere else”
FRENCHIEOregon, 1 Feb 2017 | Read review
“don't thick they exist.”
asunnyspirit, 18 Jan 2017 | Read review
“Ask for a room far from the elevator, and book a club room if your budget permits.”
Hughzell, 27 Nov 2016 | Read review
5 of 5