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SpringHill Suites Portland Airport

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SpringHill Suites Portland Airport
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250 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Reviewed 29 October 2016

Excellent value! Convenient to downtown, airport, and expressway! Friendly staff, very good buffet breakfast and CLEAN!!!! Close to most attractions, and a friendly sports bar within walking distance. I will stay there when I return to Portland,

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Helpful?
Thank Tom C
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Tom C., We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I am happy to hear you will chose to stay with us. We will see you on your next trip to Portland and have a...

Jonesborough, Tennessee
Reviewed 15 October 2016

This is a great location when flying. We spent the night here upon arrival. Great breakfast. Comfortable beds. Desk clerk was very helpful and nice. It's within walking distance of several restaurants,which is a plus when you've spent a day on a plane. Some areas of the room were a bit worn and could use a little updating. Overall, we...

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Helpful?
Thank KatWat39
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear KatWat39, Thank you for taking the time to share your feedback with us. As we strive to deliver a flawless experience I am delighted to hear you great stay with us. Please come stay with us again and have a good day. Ambrosia -front office manager

Petersburg, Alaska
Reviewed 28 September 2016 via mobile

We've stayed at a number of airport hotels near PDX. So far this one is the best. It is very close to the airport, and a straight drive to the terminals and rental car return. The rooms are spacious and well appointed. The interior is comfortable and pleasing. Service is efficient and friendly. There lobby is inviting. The shop offers...

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Helpful?
Thank Mark K
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Mark K, Thank you for taking the time to give us your feedback. I am delighted to hear that not only did we met your expectation but we exceeded them. Please come stay with us again when ever you come visit Portland. Have a great day.

West Des Moines, Iowa
Reviewed 23 September 2016

We stayed here our first night in Portland due to a late arrival. This hotel is convenient, clean and affordable. The breakfast buffet was adequate and the parking was free. We would definitely stay here again if arriving late or departing PDX early.

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Helpful?
Thank LifeAtlasTravel
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear LifeAtlasTravel, As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit...

Oakland, CA
Reviewed 17 September 2016

This is a good airport hotel option. The rooms are larger than typical, 2 beds is a bit cozy. The gym area is adequate for a typical hotel workout. There are 3 aerobic machines, dumb bells, a few balls and a pulley machine. There isn't a lot of open floor space, but you can do a body weight workout if...

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Helpful?
Thank David B
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear David B, I am very delighted to hear you are happy with your stay with us. Its always a pleasure to have guest repeat stay with us. We strive to not only met but exceed our guest expectations. Please come stay with us again and have a good day.

Reviewed 6 September 2016

The staff is amazing. so friendly and welcoming. Rooms was very clean and wonderful size. I had no problems . I love this place. I will be back on my next travel here. Wonderful job guys. keep it up!!!!!!!

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Helpful?
Thank Katie H
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Katie H, I am very happy to hear you enjoy your stay with us. Thank you choosing to stay with at our hotel. We strive to give the best service and great experiences to all our guest. We will see you on your next travel to Portland. Have a great day.

salida, CO
Reviewed 30 August 2016

We checked into a room near the Portland Intl airport and found this motel to be the dirtiest of any Marriott we've stayed in. There were stains on the carpet, sunflower seeds and cracker crumbs that had not been cleaned. The room smelled like a dog. We kindly asked for a room change, where once again the carpet was soiled...

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Helpful?
Thank Beddindown
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Beddindown, Thank you for taking the time to share your recent experience at the SpringHill Suites Portland Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to...

San Francisco Bay Area
Reviewed 12 August 2016 via mobile

The building is older. Dirty corners in room. Dinged up furnishings. Tv remote didn't work. Heat a/c under-window unit is noisy and inconsistent. Next door hotel being completely re-roofed...not their fault at Springhill, but still annoying. Key card quit working daily, so had to go back down slow elevators and then back up. Housekeeper insists on making bow ties and...

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Helpful?
Thank ryans69
PDXSH, General Manager at SpringHill Suites Portland Airport, responded to this review

ryans69, I am very sorry you had a less the exceptional stay with us. We try to make everyone's stay the best and most pleasant we can. I have passed along the cleanliness issues to our housekeeping manager. They try to make the towels and tissue decorative so you will remember our property. Sorry to hear that you thought is...

Honolulu
Reviewed 31 July 2016

I found the SpringHill Suites just alright. My room was beginning to show it age. It was clean, but ready for a makeover. The staff were friendly and helpful. Breakfast was good. I wasn't fond of the location. If you don't have a car, the only real options for eating are fast food restaurants. There is a shuttle to and...

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Helpful?
Thank DKHNL
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear DKHNL, Thank you for choosing to stay with us at the SpringHill suites Portland Airport. We take pride in giving our guest a wonderful experience and meeting all expectations. I do apologize we fell short of your expectations. We are a little down the road from the Cascade station where there is many more places to eat and shop....

East Greenwich, Rhode Island
Reviewed 30 July 2016

I recently spent one night at the Springhill Suites Portland Airport. I normally like Springhill Suites hotels as I find the rooms to be a good size for the value and their newer properties are generally well designed and comfortable. For the most part this property did not disappoint. I used the free hotel shuttle pickup from the airport and...

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Helpful?
Thank ChewInRI
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear ChewInRi, Thank you for choosing to stay with us at the Springhill suites Portland Airport. We apologize for the lack and placement of outlets in the rooms. We appreciate you bringing it to our attention. We will share your message appropriately within the organization to come up with a solution. Also our apologies for the room feeling drab, We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Portland Airport

Address: 11922 NE Airport Way, Portland, OR 97220-1078
Region: United States > Oregon > Portland
Price Range: $149 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Portland Airport 3*
Number of rooms: 82
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Also Known As:
Springhill Suites Portland Airport Hotel Portland
Portland Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Portland Airport staff and other travellers.
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Bristow, Virginia
over a year ago

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Questions? Get answers from SpringHill Suites Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is best given the pace of the elevator”
 of 5 bubbles SKR944, 17 Nov 2016 | Read review
“Room 325 allows you to hear your neighbors' activities”
 of 5 bubbles Westport129, 3 Nov 2016 | Read review
“Fifth floor the best.”
 of 5 bubbles tomcR6289WR, 28 Oct 2016 | Read review
“wonderful place to stay.”
 of 5 bubbles katiehZ7057ZG, 5 Sep 2016 | Read review
“Do not recommend”
 of 5 bubbles Beddindown, 29 Aug 2016 | Read review
5 of 5