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Hotel Lucia

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#14 of 138 Hotels in Portland
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Lucia
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1,228 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
Portland
Reviewed 6 May 2016

It sounds trite and cliche…but the "friendly and professional service", those "knowledgable and cortseous staff" type of remarks all apply here! That, and much more, culminate perfectly in accentuating the vibe of this Portland gem. Here just a week for work. But, I wouldn't hesitate to return personally and enjoy the eclectic wonder of Portland. With this Hotel as my...

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Helpful?
Thank 197zachh
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear 197zachh, Wow! Thank you for your extremely kind words and for letting us know how we are doing. This is a review that our staff will definitely be excited to read! Friendly, genuine service can be hard to find these days, however, I am not surprised that our team delivered and took care of you during your stay. I...

Portland
Reviewed 5 May 2016

The staff helped us find restaurants and transportation and everything they suggested was fabulous. They also seemed to remember us. You just don't get to experience this level of service very often theses days.

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Thank 637kacyh
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear 637kacyh, I am lucky to work with a team that takes great pride in providing genuine service and truly cares about the guest experience! Thank you for letting us know how we did and I am glad to hear that you had a fabulous stay. We hope to see you back here soon! Sincerely, Daniel Elder Front Office Manager

Portland, Oregon
Reviewed 4 May 2016 via mobile

When making plans to celebrate our wedding anniversary a friend of mine suggested hotel Lucia ! I was glad she did because the stay was excellent ! The staff was accommodating the room was romantic and it rates at the top as far as I am concerned !! I will tell all of my friends about it ! The next...

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Thank 38timothyw
Daniel E, Front Office Manager at Hotel Lucia, responded to this review

Dear 38timothyw, Congratulations on your anniversary and thank you choosing the Lucia to host your celebration! I am thrilled to hear that it was an enjoyable stay and that our staff took great care of you. We would love to host your family in the future so please let us know if we can assist with any details! Thank you...

North Vancouver
Reviewed 4 May 2016

Our stay was good, it was a hotel we choose as it had a pet friendly floor. This being said they charged us 45.00 a night for a dog which is over the norm. A deposit if the dog recked the room we understand but that cost is too high. We would stay there again with our pet.

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Thank stevenjF6766TK
Chris B, General Manager at Hotel Lucia, responded to this review

Thank you for your thoughtful review and for your feedback regarding our pet package. Rest assured, we conducted a competitive rate survey to ensure that our package cost is consistent with comparable hotels here in Portland. Pet rooms generally require a lot longer to clean and maintain. Additionally, we provide high end pet beds, bottled water, bowls, dog tags, treats...

Portland
Reviewed 3 May 2016

The hotel was in an excellent location. The staff was great and the decor was very nicely done. The room was a bit on the small side but not a big deal since it was just for a weekend. The beer tasting was a nice touch and the art gallery was interesting. They are per friendly so it was great...

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Thank mariomY3152KF
Chris B, General Manager at Hotel Lucia, responded to this review

Thank you for taking the time to let us know how your visit to the Hotel Lucia went. From your positive review it seems that everything went well and we certainly appreciate both your feedback as well as your business. Aside from our location and interesting, artistic design and décor style I am most pleased with your comments regarding our...

San Francisco, California
Reviewed 2 May 2016

Great boutique hotel with friendly staff, comfortable and functional rooms. Excellent hotel restaurant too pop in for some food, happy hour or late night drinks/bites. Terrific location in downtown Portland for walking anywhere.

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Thank nicoleryneeb
Chris B, General Manager at Hotel Lucia, responded to this review

Thanks for the great review and for the shout out for our friendly staff. The restaurant, Imperial, was recently voted Restaurant of the Year in Portland so it is no surprise you enjoyed that as well. We really do appreciate your business as well as your kind words. Both mean a lot. We look forward to seeing you again. Regards,...

Portland
Reviewed 2 May 2016

Excellent service and friendly staff! Really enjoyed the beer hour every evening! Great occasiont to taste local beers and meet different people. Great food at the Imperial. The only thing that could be improved, is the wifi connection (takes time to connect). Otherwise all good!

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Thank W323BJjuliend
Chris B, General Manager at Hotel Lucia, responded to this review

Thanks for the feedback!! We have conducted several speed tests throughout the hotel and everything checked out okay with respect to wifi speed. We will continue to monitor this, however, and appreciate you bringing it to our attention. So happy to know that the service and staff were friendly and of course, our nightly craft beer hour continues to be...

Tirana, Albania
Reviewed 2 May 2016

Spent 3 nights there, made my stay in lovely Portland even nicer. Very kind staff, loved the design and the room and enjoyed the general atmosphere they have. Highly recommended. I will most defiantly come back.

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Thank Guy A
Chris B, General Manager at Hotel Lucia, responded to this review

I truly appreciate the great review and solid recommendation. Thank you very much for your business and loyalty to the Hotel Lucia. Thanks also for recognizing our kind staff for the attentive, genuine work they do. Keep us in mind the next time you are visiting Portland. Regards, Chris Bebo

Calgary
Reviewed 2 May 2016

Great hotel - perfect for a weekend in Portland! Staff was great, room was clean and comfortable and the location was great. Enjoyed the art work in the lobby and the happy hour beer was a nice touch!!

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Thank 232erink
Chris B, General Manager at Hotel Lucia, responded to this review

Indeed, the Hotel Lucia, by virtue of its 5 Star Location, is perfect for a weekend getaway while in Portland. We are glad to have been able to share this special weekend with you and look forward to your return. We will always have a cold, craft beer waiting for you nightly between 5:30pm and 6:30pm. Regards, Chris Bebo

Knoxville, Tennessee
Reviewed 2 May 2016

I so badly wanted to give this location more stars, but two glaring things made me give it only a three. I'll begin with the positives. First of all, the staff were wonderful. Everyone was friendly and helpful. The location in downtown was very convenient. Room service was amazing. The Imperial and the Penny Diner are both located on the...

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Helpful?
Thank Kim P
Chris B, General Manager at Hotel Lucia, responded to this review

Thanks for the positive review. Great to hear that you enjoyed the staff, location and amenities. I was saddened to learn that most of this was offset by the lack of adequate temperature control. I assure you, this isn't something that can be fixed easily and I hope that you gave us the opportunity to do so while you were...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Lucia

Address: 400 SW Broadway, Portland, OR 97205-3501
Region: United States > Oregon > Portland > Downtown
Price Range: $238 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Lucia 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Lucia Hotel Portland
Hotel Style:
#7 Luxury Hotel in Portland
#11 Business Hotel in Portland
#12 Romantic Hotel in Portland
#28 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Lucia staff and other travellers.
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Questions? Get answers from Hotel Lucia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are up high, and on broadway side”
 of 5 bubbles robberth884, 15 Feb 2017 | Read review
“inner facing rooms are very quiet.”
 of 5 bubbles donc813, 9 Jan 2017 | Read review
“Be sure to ask for a bigger room. The first part of the stay we had a nice larger room. Second stay was a lot smaller.”
 of 5 bubbles DrBudLee, 5 Jan 2017 | Read review
“Try to get a room that doesn't face Broadway so it's a little bit more quiet.”
 of 5 bubbles 945theresat, 27 Dec 2016 | Read review
“Higher floor, interior quiet room.”
 of 5 bubbles lola90036, 27 Dec 2016 | Read review
5 of 5