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Crowne Plaza Portland-Downtown Convention Center

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#42 of 137 Hotels in Portland
Certificate of Excellence
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655 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Reviewed 2 weeks ago

Stayed 3 days here for a business trip and the lobby service and room cleanliness were great. The hotel's restaurant also had decent service with alright food. As for location, it wasn't located close to an active area to really explore Portland sightseeing on foot. The lobby service was really responsive to my questions and I had a pleasant experience...

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Helpful?
Thank Vivian L
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your great review. We are very happy that you enjoyed the Crowne Plaza Portland downtown and we look forward to your next visit. Please let me know if I can be of service in the future. Take care.

Washington
Reviewed 2 weeks ago

In my experience, this hotel doesn't quite meet the standards of other Crowne Plaza hotels. I've stayed at two others, and this one seems a bit oddly placed and not quite as fancy. That's not to say it's not good, it's just not quite up to par. The location is NOT in downtown, as it says, it's near the convention...

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Helpful?
Thank pacifictravel35
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for taking the time to write a review. I am glad you enjoyed your stay overall but I am sorry that our location was not ideal for your circumstances. Many of our guests love our easy access to anything Portland has to offer. Please let me know if I can be of help...

Portland, Maine
Reviewed 3 weeks ago via mobile

The hotel was clean and well cared for, and the room was very nice. The pool is a bit of a bother to get to if you plan on using mid-day. It requires you to travel down to the lobby, walking past the front desk and through the conference area to where the pool is tucked into a back corner....

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Helpful?
Thank DocW543
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for your review. We are very happy that you enjoyed the hotel its great location and friendly staff. Happy New Year!

Hutchinson, Kansas
Reviewed 10 December 2016

This hotel is old and needs renovations badly. While they charge a high price, they are not high quality. The heaters do not work in the rooms. the internet does not work in the rooms. The rooms are small and very outdated needing everything from paint, to carpet. The staff is friendly but apparently the management is terrible. The staff...

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Helpful?
Thank kbloc88
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for staying with us and writing a review. I am sorry that this guest experience was less than satisfactory. As you can see an experience of this nature is out of the ordinary. I want re assure future guests that we have invested heavily in our internet in order to provide a reliable internet signal and...

Anderson Island, Washington
Reviewed 30 November 2016

We took the grand children south to Portland on the Amtrak and really had a good time. The Crowne Plaza picked us up at Union Station and also provided a local free shuttle to where ever we wanted to go within three miles of the hotel. They also had bikes to use locally for free. Clean, safe, hotel and a...

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1Thank RobertELeeMo
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your detailed informative review. I'm glad you enjoyed the hotel and friendly staff. Thanks for mentioning the quality of, and extensive amenities that make us unique. Hope to see you soon.

Durham, NC
Reviewed 28 November 2016 via mobile

I was only in Portland for one night on business, but the staff at the Crowne Plaza Hotel certainly made it an enjoyable stay. The location is good and bad. It is on the other side of the river from the river walk and fun downtown areas. But if you are visiting for something at the convension center or the...

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Helpful?
Thank aboyer8
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and writing a review. I am so glad you enjoyed the hotel and were able to take advantage of our amenities. Early fall is a great time to enjoy Portland and all the activities it has to offer. Please let me know if I can assist in your future booking plans.

Redmond, Oregon
Reviewed 17 November 2016

Friends & I recently stayed there so that we could attend a musical at the Keller Auditorium. We drove, but could have easily taken the Max over. The hotel is conveniently located to the Max to make easy transportation across the river, or to the Lloyd Center Mall. The rooms were graciously furnished, and there is a good restaurant on...

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Helpful?
Thank Cheryl2927
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for your great review. We are happy to hear that you enjoyed your stay so much. We think our location is ideal for anyone who wants to have easy access to anything Portland has to offer. We look forward to seeing you again when you return to Portland.

Reviewed 14 November 2016 via mobile

Very impressed with the friendliness and helpfulness of the staff. The room was more than adequate with a comfortable king size and all the amenities. A great free shuttle service if you want to travel within 5 miles of the hotel (which most attractions are). Dinner menu was a bit light on variety and have tasted better food.

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Helpful?
Thank Alan S
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for great review and acknowledging my service team, I look forward to sharing your review with them. I am so glad that you were able to utilize the free shuttle which can save you lots of money in cabs, rental car fees and parking. Let me know if I can be of any assistance in the future

Reviewed 9 November 2016 via mobile

We arrived late at night Sunday evening to spend three days in and around Portland - and yes to get away from the election night parties. We had voted early. We were upgraded to an executive suite on the 9th floor without asking. Car parking is free and so is the Internet. We had a spacious room with a sofa...

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Helpful?
Thank Alfa_buff
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for your great review. We are happy to hear that you enjoyed your stay so much. We think our location is ideal for anyone who wants to have easy access to anything Portland has to offer. We look forward to seeing you again when you return to Portland.

Kendall Park, New Jersey
Reviewed 27 October 2016

We had a small group here (about 9 people) for an all-day meeting. The service, A/V and food were all great. They are very attentive to your needs, from the initial contact, through the planning and execution. Erin Osaki and Candice Knilans took very good care of us. If you need to have a meeting downtown in Portland, this is...

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Helpful?
Thank Alan B
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your great review. We appreciate you identifying the professional service you received from Candice and Erin. I will be sure to recognize them both as they are true professionals that take great pride in their service delivery. Thank you for the great endorsement we look forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Portland hotel is close to Oregon Convention Center Located just off I-5, in the heart of downtown Portland, the recently renovated Crowne Plaza Portland - Downtown - Convention Center is a great place to base your next trip to Portland. With a convenient location near Portland International Airport (PDX) and Fareless Square, you will find that getting around the city is a breeze. Within walking distance of our hotel in Portland are major venues like the Oregon Convention Center, Rose Garden Arena and Memorial Coliseum, and our hotel shuttle service is available to take you to these facilities. Also, our hotel is near Fareless Square, where Portland's MAX light rail system will take you downtown, free of charge. Some of the city's best dining, shopping and tourist attractions are within in walking distance of our hotel. Portland's Lloyd Center Mall, just over a mile away, offers great shopping opportunities, or if you'd rather, you can find a quiet haven within the city at the Portland Classical Chinese Gardens, located just over a mile from our downtown Portland hotel. Additionally, we're not far from Portland's Pearl District, the city's most colorful and creative district. Our hotel near Portland International has 11 meeting rooms that can be tailored to fit the needs of your event. With new audio/visual options and free high-speed Internet access, come see why the Crowne Plaza Portland is the Place to Meet. ... more   less 

Additional Information about Crowne Plaza Portland-Downtown Convention Center

Address: 1441 NE 2nd Ave, Portland, OR 97232
Region: United States > Oregon > Portland
Price Range: $187 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Portland-Downtown Convention Center 3.5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Priceline and Travelocity so you can book your Crowne Plaza Portland-Downtown Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Portland-Downtown Hotel Portland
Holiday Inn Portland
Portland Crowne Plaza
Hotel Style:
#8 Green Hotel in Portland
#24 Business Hotel in Portland
#38 Romantic Hotel in Portland
#42 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Portland-Downtown Convention Center staff and other travellers.
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Questions? Get answers from Crowne Plaza Portland-Downtown Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are designated floors for adults only or single people on business travel to keep sound levels low”
 of 5 bubbles vivianl916, 5 Jan 2017 | Read review
“Don't stay here”
 of 5 bubbles kbloc88, 9 Dec 2016 | Read review
“East faces Mt. Hood. West faces the river and downtown.”
 of 5 bubbles RobertELeeMo, 30 Nov 2016 | Read review
“Higher floors have great views of the city”
 of 5 bubbles oserpatrick, 18 Oct 2016 | Read review
“Room facing parking lot had road noise without fan.”
 of 5 bubbles chuckland, 16 Oct 2016 | Read review
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