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First Impressions are everything. The Hotel is beautiful designed. Walking in I was greeted by bright colors and beautiful decor. Front Desk Clerks weren’t to quick to help but offered lots of smiles and friendliness. Hotel was clean. Rooms were clean. Hotel bar was awesome...More
Decided to give this hotel a try, won’t be returning. Dirty, no sound proofing. Expected some airport noise, but could hear every plane- glad I wasn’t on a top floor. I could hear the Max every time it went by, and the three hotel employees...More
Thank A TripAdvisor Member
Response from gsalas2017, Guest Relations Manager at Aloft Portland Airport at Cascade StationResponded 1 week ago
Hello and greetings from the Aloft Portland.
I received your Guest Service Survey and I would like to thank you for your feedback. I sincerely apologize for your expectations not being met during your last visit. There is no excuse when failure occurs in the...More
When our original Labor Day plan to visit Crater Lake fell through due to extreme wildfires, we booked this hotel at the last minute (same day) to stay in Portland instead. We're Starwood Gold members and benefited from a high floor and late checkout (4pm)....More
First time staying at this Aloft (for just one night in December), it is conveniently located near PDX and new shopping outlets (Ikea, DSW, etc.)
The staff was very friendly and helpful; for example I saw one staff member proactively point out where the gym...More
We selected this hotel because we had a 4 am flight. The customer service was great for check in as well as check out. The free shuttle was timely. The bed was comfortable and the room was a perfect size for two. Over all this...More