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The Nines, a Luxury Collection Hotel, Portland

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#17 of 137 Hotels in Portland
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The Nines, a Luxury Collection Hotel, Portland
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2,439 Reviews from our TripAdvisor Community

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There are newer reviews for The Nines, a Luxury Collection Hotel, Portland
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Showing 2,400: English reviews
Chicago
Reviewed 30 October 2014

The Nines made you feel great the minute you walked into the lobby. The staff was very professional and friendly and the setting is classy and intriguing. My room was as expected (in a good way) with the super comfortable bed and sizable bathroom with all that you need. For being a sizable boutique hotel, they made me feel very...

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Helpful?
Thank tlb999
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear tlb999, Thank you for taking the time to recommend our property! We are pleased to hear we were able to meet your expectations overall and we will hope to welcome you again soon for another classy and intriguing experience. Best Regards, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com

Chicago
Reviewed 28 October 2014

I stayed at the Nines at the end of September for a work function. I had looked at the photos online, but they really do this place no justice. Maybe its because the place has a lot of feminine touches, (colors, vanity mirror, bath products, chaise lounge in room) but I really enjoyed my stay there. It is located by...

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Helpful?
Thank Mamitaumita
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Mamitaumita, Thank you for taking the time to share your experience. We appreciate your commentary both positive and constructive and I am pleased to learn that you enjoyed your experience overall. Please return to us again soon on any occasion! Business, pleasure, whatever comes to mind. It would be our pleasure to be your hosts. Best Regards, Marc Adrar,...

Chicago, Illinois, United States
Reviewed 27 October 2014

The hotel is beautiful, the room was amazing, the serive and people working within the hotel were awesome. The Urban Farmer was fair but Depatrue was a must go and check-it-out adventure. I liked the location as it seemed to be the center point to get to areas around Portland.

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Helpful?
Thank Minna M
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Minna M, Thank you for your 5 star review! We appreciate your acknowledgement of our team’s exceptional service and the superb location of our property. We really do enjoy being just a stone’s throw away from Portland’s living room. Please visit us again soon. Best Regards, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com

Whistler, Canada
Reviewed 26 October 2014

There was some difficulty at check-in, which was handled with efficiency and humour by Quincy, and resulted in us being delighted with our lovely room. We were glad that we took the Club Lounge option, for, besides enjoying the comfort of delicious food and drinks, we were given great advice by Peter, a club concierge, who took a sincere interest...

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Helpful?
1Thank 63donna
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear 63donna, Thank you for sharing your rave review! We are delighted to learn that Quincy and Peter were able to organize for a terrific, service-oriented and memorable experience for you. Please do visit us again soon! If opportunity allows, please do not hesitate to contact me directly to establish a meet and greet with our star Chef Gregory Gourdet...

Reviewed 25 October 2014 via mobile

First of all Mustafa was a great source of positive energy and was very helpful to us. The major downside here is noise. Low rumble of pub transit trains bothered me throughout night (but not my sound-sleeping wife.) We switched to an interior rm on night #2 but still encountered street noise (specifically drumming) and noise from 15th fl lounge....

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Helpful?
Thank drbill21
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear drbill21, We appreciate your kind words regarding your experience and interactions with Mustafa as he is a valuable asset to our team. It will be my pleasure to share your experience with Mustafa and the whole of our team. On a side note, I must apologize for the inconvenience you encountered with noise. We do have a variety of...

Portland, Oregon, United States
Reviewed 23 October 2014

The bed was extremely comfortable. I appreciated that there was not much noise in the halls at night. The staff were nice and the valet service better than ever! I haven't slept this well in a hotel in a long time so I am thankful that the nines could provide such great service!

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Helpful?
1Thank Sophie M
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Sophie M, We are thankful that you came to visit! Please return to us again soon for another luxuriously restful night. Best Regards, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com

New York City, New York
Reviewed 23 October 2014

The hotel is certainly perfectly located and nicely maintained. We were thinking to take a suite upgrade but those face the interior atrium. I haven't been in those but the restaurant noise and music is certainly echoing throughout the atrium. We stayed with our outside street view but front desk staff put us on the 14th floor which I think...

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Helpful?
Thank Torsten K
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Torsten K, I apologize that an otherwise agreeable stay was negatively impacted by your room view and mattress. We do have a variety of room types and sizes and we appreciate your willingness to return in the future. We will wish to welcome you again soon to redeem your current expectations and please do not hesitate to contact me...

Reviewed 23 October 2014

“Really it was what we expected.... Amazing!, However the service from Laurie to make sure that our 10 yr anniversary was nothing more than spectacular, was a bonus!”she made sure we had champagne, chocolates, flowers..... the works! so tell me feel very special and certainly pampered. We never left the hotel, we enjoyed the departure bar and the private bar...

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Helpful?
Thank Craig N
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Craig N, Thank you for choosing to be our guest during your trip to Portland. I am pleased to learn that Laurie provided you with an exceptional experience throughout and that you enjoyed the bonus treats that she was able to work in. What a special occasion! Please come visit us again soon! Best Regards, Marc Adrar, Assistant General...

Portland, Oregon
Reviewed 22 October 2014

The design of the hotel is swanky/hip/cool with vibrant colors. Good service, and friendly staff. What you'd expect from this kind of hotel. Great location in Portland since right outside is the MAX station. You can just hop on it to get to and from the airport. Love that about Portland.

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Helpful?
Thank Louise2020
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Louise2020, Thank you for taking the time to recommend our property and for commending our staff and style. Please come visit us again soon. Our team will be eager to deliver another wonderful experience. Best Regards, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com

Chesapeake Beach, Maryland
Reviewed 22 October 2014

If this hotel was not part of the "luxury collection" and priced accordingly I would not find as much fault. But as this is supposed to be a high end hotel and costs more than other properties, I feel the service should be outstanding. There is a definite issues with the elevators. Not enough elevators to serve the amount of...

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Helpful?
Thank Amy F
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Amy F, Thank you for taking the time to detail your recent experience. We regret to hear that we did not meet your expectations during your recent stay at the Nines and we appreciate you for bringing these details to our attention. This lack of service is not of standard at the Nines and we will hope to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown Portland, The Nines, A Luxury Collection Hotel, offers a boutique experience in the Pacific Northwest. We're the perfect starting point for your explorations. ... more   less 

Additional Information about The Nines, a Luxury Collection Hotel, Portland

Address: 525 SW Morrison St, Portland, OR 97204-1440
Region: United States > Oregon > Portland > Downtown
Price Range: $275 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Nines, a Luxury Collection Hotel, Portland 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
The Nines, Portland Hotel Portland
The Nines Hotel Portland
Hotel Style:
#4 Spa Hotel in Portland
#5 Green Hotel in Portland
#10 Luxury Hotel in Portland
#11 Family Hotel in Portland
#14 Romantic Hotel in Portland
#14 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Nines, a Luxury Collection Hotel, Portland staff and other travellers.
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Questions? Get answers from The Nines, a Luxury Collection Hotel, Portland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a city view room”
 of 5 bubbles jasonmY3470UP, 5 Dec 2016 | Read review
“Standard rooms are a little small.”
 of 5 bubbles Sconcez, 28 Nov 2016 | Read review
“Inside and outside rooms.... The view is better form the outside but the windows from this older property are small.”
 of 5 bubbles plattravel, 25 Nov 2016 | Read review
“I received an upgrade (not a suite, but a larger room). A very spacious room with a large bathroom.”
 of 5 bubbles jacqueline_witt, 20 Nov 2016 | Read review
“if you can get a room on the hospitality level its worth it”
 of 5 bubbles caking, 18 Nov 2016 | Read review
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