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The Nines, a Luxury Collection Hotel, Portland

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#16 of 138 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
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The Nines, a Luxury Collection Hotel, Portland
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2,527 Reviews from our TripAdvisor Community

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Showing 2,488: English reviews
Seattle, Washington
Reviewed 18 May 2015

This hotel is a lovely. The rooms are beautiful. The service is good. The location is fantastic. It couldn't be more central to the downtown core. It's not by the water but the Willamete isn't much to look at anyway. There are different types of rooms here, but I have only experienced two, standard and suites. I would not give...

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Helpful?
Thank Phillip H
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Phillip H, Thank you for staying with us at the Nines, and a wonderful review! I appreciate your glowing comments on our suites, they truly are exceptional. With the Nines being located inside a historic building, we do have 23 different room types, all unique in their own way! We do have over 200 non-suite rooms that have city...

Titusville, NJ
Reviewed 15 May 2015

We stayed here for a couple of nights at the end of a family vacation in April, and loved the hotel. There's plenty of staff at the entrance to guide you to the 8th-floor reception, where everyone was warm and welcoming. Without our asking, they made every effort to get us three rooms that were close together. The rooms were...

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Helpful?
Thank miss_vicky_08560
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear ms_vicky_08560 Thank you for the kind, gracious words about your stay with us! Your feedback about our wonderful club level....both in offerings AND service, are great affirmation that we are providing what are customers want most! Portland has grown and developed so much over the last 10 years, I'm thrilled that you had the chance to experience some of...

Salem
Reviewed 13 May 2015

Although the lobby is on the eighth floor, the valets do a fantastic job of guiding guests in the right direction. Exiting the elevator, the decor immediately says "class". The views are amazing. The rooftop bar made a me the best mojito I have ever had. We found all of the staff to be friendly and helpful. I did miss...

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Helpful?
Thank kristincredible
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear kristincredible, First of all.....great name! Thank you so much for staying with us at the Nines, and sharing your experience! With the calendar turning towards summer, Departure becomes an even hotter destination. The views you experienced are indeed breathtaking, and Chef Gregory Gourdet has rolled out his latest menu updates, more great additions to savor. with THANKS, Steve

Chicago, Illinois
Reviewed 12 May 2015

If this is what Starwood considers a luxury property, I'm glad that I spend most of my hotel nights at Ritz Carlton or Waldorf Astoria Hotels, if I want luxury accommodations. We were in Portland for a Board of Directors meeting, this hotel was reported to be quite nice. Our room was on the club floor. Everything was in the...

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Helpful?
1Thank Richard J
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Richard J, While you greatly enjoyed so many aspects of your stay, I'm disappointed to hear your all around visit wasn't extraordinary. It sounds like our communication could have been much better, and I've shared with the team to ensure we identify those areas of opportunities. We do hope to have you as a guest in the future, please...

Nashville, Tennessee
Reviewed 9 May 2015

Some hotels just sort of get it right, and The Nines has got it right. After the initial awkwardness of learning that the hotel lobby was on the eighth floor, everything was a complete delight over my four-night stay. My sweet five pound dog and I found the room incredibly well laid out and appointed comfortably and beautifully. Reserving through...

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Helpful?
Thank Malibama
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Malibama, So pleased to hear you had a delightful stay with us at the Nines. I'm fortunate to have such a great team here, and I'm thankful for your comments about not just the beautifully appointed hotel, but the many examples of extra effort service you received! The club level is truly a wonderful experience, I'm happy you got...

White Rock, Canada
Reviewed 8 May 2015

The Nines is a comfortable and convenient hotel in downtown Portland. The room was comfortable with an excellent bed and a big TV. Standard free internet for SPG Gold members was fine. The staff were friendly and knowledgable. The concierge advice was excellent.

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Thank David U
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear David U, Thank you for staying with us, and being a loyal SPG program! Starwood really does a great job with their loyalty program, and I'm thrilled you enjoyed the benefits. I'm happy you enjoyed the service provided by our concierge team, they are the best in the city! Sincerely, Steve

Great Missenden, United Kingdom
Reviewed 7 May 2015

Good friendly staff and an interesting cocktail menu, but a rather cramped feel and not the greatest views in town. Seems rather artificially fattened into the space... On the Saturday afternoon we visited it seemed very crowded.

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Helpful?
1Thank alan_wilson49
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear alan_wilson49, I'm asssuming you are referencing our rooftop bar, Departure. It is a very busy place, especially Saturdays. It sounds like you may not have explored the entire restaurant, as there are pretty spectacular views in all directions depending where you are standing. I hope you'll give us another chance under better circumstances! Sincerely, Steve

Vancouver, B.C.
Reviewed 5 May 2015 via mobile

We popped down to Portland for a whitecaps/timbers game this past weekend, looking forward to a little luxury getaway. The location was quite central, the staff was attentive, but the room was just Meh. Our complaints are definitely 1St world in nature, but we expect better at this tier. Our room was clean, the bed was comfortable, and the bed...

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Helpful?
1Thank Laundry_goddess
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Laundry_goddess, Thank you for taking time to share your experience on feedback. All of your points are well taken, and will serve as a good training tool for our team. With our wonderful hotel location, parking in general is at a premium. We do have the convenience of Portland's superb lightrail system next to our hotel....which may be an...

Livorno, Italia
Reviewed 2 May 2015

Great hotel in Portland, very central and with a contemporary style. Do not miss the 15 floor and the roof terrace for a view of Portland from the top or to enjoy a drink or dinner (at the Departure). Just a minor comment: there is no coffee machine or any water boiler for a cup of tea in the room...

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Helpful?
Thank Claudia P
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Claudia P, I am so happy to hear you enjoyed your stay at the Nines! Departure is indeed a fabulous restaurant and bar, the view is not to be missed. Thank you for the picture uploads, they look great! We have great, complimentary coffee available at the front desk along with our club lounge so next time you will...

Sydney, Australia
Reviewed 1 May 2015

This hotel is very nicely decorated and laid out, in a prime location and the staff were very attentive and helpful. We had a package delivered a few days before we arrived, and the hotel reception had it ready as soon as we walked in. Located just across from Pioneer Courthouse / Pioneer Square, there are loads of excellent restaurants,...

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Helpful?
1Thank Jackie C
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Jackie C, The title says it all-excellent location, excellent hotel! It is great you were able to take advantage of all that the Nines and Portland have to offer, from Urban Farmer breakfast to the top of Departure. To us, every small detail is monumentally important, so having your package safe and ready for your arrival is something we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown Portland, The Nines, A Luxury Collection Hotel, offers a boutique experience in the Pacific Northwest. We're the perfect starting point for your explorations. ... more   less 

Additional Information about The Nines, a Luxury Collection Hotel, Portland

Address: 525 SW Morrison, Portland, OR 97204
Region: United States > Oregon > Portland > Downtown
Price Range: $283 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Nines, a Luxury Collection Hotel, Portland 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
The Nines, Portland Hotel Portland
The Nines Hotel Portland
Hotel Style:
#3 Spa Hotel in Portland
#4 Green Hotel in Portland
#8 Luxury Hotel in Portland
#11 Family Hotel in Portland
#14 Romantic Hotel in Portland
#14 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from The Nines, a Luxury Collection Hotel, Portland staff and other travellers.
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Questions? Get answers from The Nines, a Luxury Collection Hotel, Portland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a very hip bar on the 15th Floor. Check it out....”
 of 5 bubbles BuckeyeDan1010, 27 Mar 2017 | Read review
“You can get an interior or exterior room , both are great.”
 of 5 bubbles 515lindsayw, 27 Mar 2017 | Read review
“Corner rooms are enormous and have good views. Interior rooms look into an atrium over the hotel restaurant and do not have exterior views.”
 of 5 bubbles pdxtomflynn, 17 Mar 2017 | Read review
“Atrium facing rooms are a bit dark.”
 of 5 bubbles Chasing_the_Sun_2011, 12 Mar 2017 | Read review
“Ask for what you want. Never settle if it's not what you expected”
 of 5 bubbles johnvilla99, 10 Mar 2017 | Read review
5 of 5